
In today’s rapidly evolving digital landscape, businesses rely on Salesforce, a leading customer relationship management (CRM) platform, to streamline operations and deliver exceptional customer experiences. As Salesforce applications become more complex and feature-rich, ensuring the reliability and functionality of the user interface (UI) is crucial. That’s where Salesforce UI testing comes into play. In this blog, we will discuss Salesforce UI testing and automating it with Testsigma. This no-code test automation platform lets you automate your tests for Salesforce 10x faster.
Table Of Contents
- 1 What is Salesforce UI Testing?
- 2 Why is Salesforce UI Testing Important?
- 3 Challenges in Salesforce UI Testing
- 4 When to Automate Salesforce UI Tests?
- 5 Benefits of Salesforce UI Test Automation
- 6 Salesforce UI Testing Test Case Sample
- 7 How to Create Effective Test Cases for Salesforce UI
- 8 Unique Considerations for UI Testing on Salesforce Platform- Testsigma
- 9 Salesforce UI Test Automation With Testsigma
- 10 Best Practices for Salesforce UI Testing
- 11 Summary
- 12 Frequently Asked Questions
What is Salesforce UI Testing?
Salesforce UI testing is essential to ensure your application works well and has no bugs, whether you use Salesforce Classic or Lightning. It helps validate the features that customers see and interact with, ensuring that the UI functions correctly according to specifications.
Salesforce UI Testing is crucial to validate your application at the user interface level. It ensures that the visual features of your application are operational and work as intended. It verifies that UI components like text boxes, icons, toolbars, drop-down menus, menus, and windows work correctly and responds to user interactions.
Salesforce UI testing, like any other testing, can be done using two ways, manual or automation. Manual testing is the testing that is done using minimum tools, which can be time-consuming, especially when there are frequent customizations and updates to your Salesforce application, which might lead to broken scripts and long testing timelines.
Test automation is another way where test cases are automated using test automation tools. One tool that caters to automating salesforce UI is Testsigma. We will discuss more about that later in the blog.
Why is Salesforce UI Testing Important?
- Ensures that the look and feel of your application caters to the business requirements
- Validates that the visual elements work as expected and respond correctly to the keyboard and mouse inputs.
- It guarantees that your application’s UI is user-friendly, allowing smooth navigation for users.
Salesforce UI testing is crucial for a user-friendly, functional, and reliable application. It improves user experience, prevents UI-related issues, and ensures compatibility.
Check here – Salesforce QA Testing
Challenges in Salesforce UI Testing
Challenges of Salesforce UI automation include
- Dynamic UI and frequent releases can be challenging when testing
- Running tests across different Salesforce Sandboxes
- Using traditional testing tools like Selenium makes object identification a challenge. Prefer using modern testing tools to avoid this.
- Too many customizations and configurations to test
- Shadow DOM and hidden elements pose challenges
When to Automate Salesforce UI Tests?
While testing your Salesforce application, you should consider these,
- The number of business logic customizations that your Salesforce platform has
- The various browsers, devices, and platforms that users might use to access the application
Manually testing all these combinations is a tedious and time-consuming task. That’s when automation comes to your help. Salesforce automation speeds up the testing process. It enables you to identify issues earlier, ensure consistent quality, and deliver a smooth interface.
You can automate UI testing when your Salesforce application is stable using a robust test automation tool like Testsigma. According to statistics, 55% of organizations claimed that using automation testing platforms improved their product quality.
Benefits of Salesforce UI Test Automation
- It helps improve testing efficiency, maintain application quality, and enhance the user experience.
- Helps accelerate the software development and delivery process
- Ensures that no bugs enter the production phase. If not, it will lead to UI issues, poor user experience, and poor performance.
- Helps ensure that the application is simple to use
- Validates that the alignment and style of the pages, text, buttons, and menus are consistent and as intended.
- Check if the application is responsive and cross-browser compatible. That is, testers must check if the UI works well on different browsers, platforms, devices, and versions.
Check here – Salesforce Automation Case Study
Salesforce UI Testing Test Case Sample
Let’s use the example of a Salesforce login page to write test cases,

The following are some of the sample Salesforce UI test cases,
- Verify that the login page is displayed correctly with the Salesforce logo, username field, password field, and login button.
- Verify that the username field is visible and enabled for user input.
- Verify that the password field is visible and enabled for user input.
- Verify that the login button is displayed and enabled.
- Verify that the “Forgot Your Password?” link is visible and clickable.
- Verify that the “Remember me” checkbox is visible and functional.
- Verify that clicking the “Forgot Your Password?” link redirects the user to the password reset page.
- Verify that the login page is responsive and displays correctly on different screen resolutions and devices.
- Verify that the login page has appropriate accessibility features, such as screen reader compatibility and keyboard navigation.
Check here – Salesforce Test Cases
How to Create Effective Test Cases for Salesforce UI
A quick guide on how to create effective test cases for Salesforce UI,
- Understand the requirements and functionality of the application
- Identify test scenarios to cover all possible scenarios
- Use the right Salesforce test automation tools for creating and automating Salesforce test cases
- Test for different user profiles to ensure the application behaves as expected
- Create integration test cases to ensure data transfer is done correctly between systems
Using the right tool can make the test creation and execution faster than traditional methods. With Testsigma, you can create and automate Salesforce test cases in plain English using NLP-Engine or Recorder.
Significantly reduce your test authoring time with Testsigma’s GenAI-powered codeless testing – Sign up for free
Unique Considerations for UI Testing on Salesforce Platform- Testsigma
Salesforce ui testing is complex yet highly crucial to ensure that the Salesforce instance works as intended and is free of bugs. Testsigma provides cutting-edge Salesforce ui test automation solutions, making your test creation and execution process faster and more efficient than ever. What’s unique? Let’s take a quick look,
- Salesforce ui testers can now create tests using simple English with Testsigma via NLPs.
- Testsigma makes your test creation and execution 10X faster with its various low-code approaches, including NLP-based testing.
- Hassle-free setup process. You can access your latest Salesforce instance with an easy one-time setup.
- Create reliable tests with smart NLPs that use auto-learned UI flows + API approach, significantly reducing test flakiness.
- Testsigma can identify Salesforce Elements based on field labels.
- The tool offers ready-to-use APIs for all Salesforce objects.
- Testsigma can automatically adopt changes in fields and elements as required, helping you create unbreakable UI tests.
- Avoid test maintenance overhead with Testsigma’s auto-healing capability. Testsigma’s auto-healing can automatically detect and adjust the tests to accommodate changes in elements or associated attributes. This helps in further stabilizing the tests associated with all standard and Lightning Web components.
Check here – Salesforce Testing Tools
Salesforce UI Test Automation With Testsigma
When it comes to test automation, it is important to pick a tool that is easy to use, accessible and supports low/no-code testing. One such tool is Testsigma, which is a Salesforce testing low-code platform.
Testsigma is a powerful cloud-based codeless GenAi-powered test automation platform that allows you to automate Salesforce testing 10x faster.
With Gen-AI powered Testsigma co-pilot, you can generate test cases instantly from the UI, screenshots or user stories. And, the no-code approach allows you to create and run automated Salesforce UI tests in simple English using NLP and Recorder. Users can record their interactions and run them as automated tests later on the cloud.
Now, let’s see how you can automate your Salesforce UI testing in detail with Testsigma, using an example.
Step 1: Create a free Testsigma account. Sign in to Testsigma if you’re already an existing user.
Step 2: Now, create a Salesforce Project using New Project.
Step 3: Sync your Salesforce instance securely with Testsigma using metadata and APIs.
Step 4: Create your Salesforce UI test cases using Testsigma copilot or NLP or Recorder
Step 5: Once test creation is complete, execute tests using the Run button.
Step 6: Once test execution is complete, you can analyze the detailed automated test reports and share the feedback with the developers for bug fixing.
Step 7: Once bugs are fixed, rerun the tests to ensure the application works as intended. Step 8: If the test fails, repeat the above steps.
Benefits of Using Testsigma
Now that you know Salesforce testing is made simple and easy with Testsigma, let’s take a look at the benefits it offers.
- Automate complex workflows in simple English using the NLPs.
- Automate all your Salesforce UI testing, like Salesforce regression tests, integration tests, cross-browser tests, and more, from one place.
- Makes your automation testing 10x faster.
- Integrates with various third-party applications.
- It supports both codeless and code-based testing. The best platform for both technical and non-technical users.
- It supports over 3000+ real devices and over 1000+ browser/OS combos, so easily check if your application is cross-compatible and responsive.
- It is a cloud-based platform, so you don’t have to install any external apps or frameworks.
- It offers a simple and intuitive interface that is easy to use.
Best Practices for Salesforce UI Testing
Some of the best practices for Salesforce UI testing are as follows:
- Start testing early: Involving testers in earlier stages will help detect bugs in the earlier stages so they don’t slip through the production stages.
- Automate : Use test automation to effectively automate your complex Salesforce workflows in less time. Research shows that automated testing can boost defect detection by 90% compared to manual testing.
- Select appropriate tools: Use a test automation tool that aligns with your team and testing requirements. Tools like Testsigma make test automation accessible and simple to everyone on the team.
- Use Agile approach: Agile methodologies enable faster feedback cycles with changing business requirements.
- Use real test data: Tests have to be executed with real user profiles, and different types of tests have to be performed, from UI testing to UAT testing. Also, valid and invalid test data should be used to cover wide test scenarios.
- Salesforce regression testing: Salesforce is known for its dynamic nature and frequent updates, so make sure to run regression tests every time the UI changes.
Summary
Salesforce UI testing is a vital step toward building robust and high-performing Salesforce applications that drive customer success.
Salesforce helps validate the user interface, functional accuracy, and overall quality of your Salesforce application. By leveraging automation, you can save time, reduce manual effort, and achieve faster feedback on the UI behavior of your Salesforce applications.
Testsigma is a powerful tool to automate Salesforce ui testing. It provides a user-friendly and codeless testing platform specifically designed for Salesforce applications.
Frequently Asked Questions
Can Salesforce UI testing be automated?
Yes, Salesforce ui testing can be automated using a Salesforce ui test automation tool like Testsigma that helps accelerate the testing process and enhances product quality and performance.
Which tool is best for Salesforce UI automation testing?
The best tool to automate Salesforce ui tests for your will depends on your needs. One tool that offers multiple benefits like codeless automation, NLP approach, extensive customer support, and more is Testsigma. It is perfect for automating your Salesforce ui testing process. Also, you can automate different types of testing, like UI testing, regression testing, API testing, cross-browser testing, etc., in one place.
How can I test Salesforce UI responsiveness?
To test Salesforce UI responsiveness, you can run your UI and visual test in parallel in the same run using Testsigma. Also, you can run your Salesforce tests across 3000+ device/browser/platform combinations on the cloud to identify responsiveness issues, visual defects, etc.
How do I manage test data for Salesforce UI testing?
Using testing tools like Testsigma, you can effectively create and manage test data for Salesforce UI testing on the cloud.