QA vs UAT Difference between QA and UAT Testing

QA vs UAT: Difference between QA and UAT Testing

What is Production Testing? | Benefits, Best Practices & Tools


<p>In simple terms, shift left refers to moving testing and quality assurance earlier in the development process, while shift right focuses on testing and monitoring after the software is released. In this blog post, we&#8217;ll break down the differences between Shift Left vs Shift Right and why they matter.</p>



<div class="wp-block-image"><figure class="aligncenter size-full is-resized"><img loading="lazy" src="https://testsigma.com/blog/wp-content/uploads/Shift-left-vs-Shift-right_in-article.jpg" alt="" class="wp-image-31791" width="551" height="326" /></figure></div>



<div id="toc_container" class="no_bullets"><p class="toc_title">Table Of Contents</p><ul class="toc_list"><li><a href="#What_is_the_Difference_Between_Shift_Left_and_Shift_Right"><span class="toc_number toc_depth_1">1</span> What is the Difference Between Shift Left and Shift Right?</a></li><li><a href="#Test_Automation_Using_Shift_Left_and_Shift_Right"><span class="toc_number toc_depth_1">2</span> Test Automation Using Shift Left and Shift Right.</a></li><li><a href="#Shift_Left_vs_Shift_Right_8211_Tools_Used"><span class="toc_number toc_depth_1">3</span> Shift Left vs Shift Right &#8211; Tools Used </a></li><li><a href="#Shift_Left_vs_Shift_Right_8211_A_Summary"><span class="toc_number toc_depth_1">4</span> Shift Left vs Shift Right &#8211; A Summary.</a></li><li><a href="#Which_One_to_Choose_Shift_Left_or_Shift_Right_or_Both"><span class="toc_number toc_depth_1">5</span> Which One to Choose, Shift Left or Shift Right, or Both?</a></li><li><a href="#Conclusion"><span class="toc_number toc_depth_1">6</span> Conclusion</a></li><li><a href="#Frequently_Asked_Questions"><span class="toc_number toc_depth_1">7</span> Frequently Asked Questions</a><ul><li><a href="#Is_the_shift_left_positive_or_negative"><span class="toc_number toc_depth_2">7.1</span> Is the shift left positive or negative?</a></li><li><a href="#What_is_an_example_of_shift_left_testing_and_shift_right_testing"><span class="toc_number toc_depth_2">7.2</span> What is an example of shift left testing and shift right testing?</a></li></ul></li></ul></div>
<h2 id="h-what-is-the-difference-between-shift-left-and-shift-right"><span id="What_is_the_Difference_Between_Shift_Left_and_Shift_Right"><strong>What is the Difference Between Shift Left and Shift Right?</strong></span></h2>



<p>Let me explain you in simple terms.</p>



<p><a href="https://testsigma.com/blog/how-does-testsigma-support-the-shift-left-approach/" target="_blank" rel="noreferrer noopener">Shift-left testing</a> starts testing earlier in the development cycle before the code is written. This type of testing narrows the gap between writing code and finding bugs. The goal of shift left testing is to find and fix bugs quickly and reduce the cost of fixing them. </p>



<p>Shift-right testing is the testing process later in the development cycle after the product is deployed. This type of testing focuses on verifying functionality and usability and finding and resolving customer-reported issues. Shift-right testing aims to improve the user experience and ensure the product is bug-free before releasing updates.</p>



<h2 id="h-test-automation-using-shift-left-and-shift-right"><span id="Test_Automation_Using_Shift_Left_and_Shift_Right"><strong><strong>Test Automation Using Shift Left and Shift Right.</strong></strong></span></h2>



<p><strong>U</strong>se of test automation when you shift your testing left, or right depends on the state of your application and the state of your testing. When shifting your testing left, <a href="https://testsigma.com/automated-testing" target="_blank" rel="noreferrer noopener">test automation</a> would help if you have tests executed repeatedly or very complex tests that would give better results upon automation. The same applies to shifting your testing right. Automating your tests for shift right makes better sense as, at this time, the application is fully developed and is expected to be more stable.</p>



<p>Let&#8217;s discuss the tools that can be used for automating your shift left tests and shift right tests.</p>



<h2 id="h-shift-left-vs-shift-right-tools-used"><span id="Shift_Left_vs_Shift_Right_8211_Tools_Used"><strong>Shift Left vs Shift Right &#8211; Tools Used </strong></span></h2>



<p><strong>Shift-Left Testing Tools:</strong></p>



<ul><li><strong>Testsigma</strong>: <a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a> is an AI-powered automation testing tool that supports the Shift Left approach. The benefit of using Testsigma is it allows you to write test cases right from the design phase. So, whether your features are conclusive or not — you can start working on your testing approach even without the availability of the application or software. You can always add test steps without element details and fill them up later when the details are available. Testsigma, a codeless tool, is very easy and efficient for test creation. This helps you speed up your testing process many times.</li></ul>



<p><button class="btn bg-primary cta-btn" style="margin: auto"><a href="https://testsigma.com/signup" target="_blank" rel="noopener noreferrer" style="color:#fff">Shift your test automation left with Testsigma</a></button></p>



<ul><li><strong>TestLeft: </strong>As the name suggests, SmartBear’s TestLift is specifically made for Shift Left testing. With this tool, you can start testing right from the design phase; as soon as the UI features are ready, you can automate your tests.</li><li><strong>JUnit</strong>: A unit testing framework developers use to write and run repeatable tests.</li></ul>



<p><strong>Shift-Right Testing Tools:</strong></p>



<ul><li><strong>Testsigma: </strong>Testsigma can also automate shift-right tests for efficient and effective test automation and execution. </li></ul>



<p><button class="btn bg-primary cta-btn" style="margin: auto"><a href="https://testsigma.com/signup" target="_blank" rel="noopener noreferrer" style="color:#fff">Shift your test automation right, with efficiency, with Testsigma</a></button><br></p>



<ul><li><strong>Appium</strong>: Similarly, appium, an open-source <a href="https://testsigma.com/blog/test-automation-frameworks/" target="_blank" rel="noreferrer noopener">test automation framework</a> for <a href="https://testsigma.com/mobile-testing" target="_blank" rel="noreferrer noopener">testing mobile apps</a> can be used to automate your shift-rest tests.</li><li><strong>Selenium</strong>: Selenium is a powerful open-source framework used for automating web browsers. This helps you automate your <a href="https://devops.com/shift-right-testing-the-emergence-of-testops/" target="_blank" rel="noreferrer noopener">shift right tests</a> for web applications</li></ul>



<h2 id="h-shift-left-vs-shift-right-a-summary"><span id="Shift_Left_vs_Shift_Right_8211_A_Summary"><strong>Shift Left vs Shift Right &#8211; A Summary.</strong></span></h2>



<p>Here is the summarized table:</p>



<figure class="wp-block-table"><table><tbody><tr><td><strong>Criteria</strong></td><td><strong>Shift Left</strong></td><td><strong>Shift Right</strong></td></tr><tr><td>Definition&nbsp;</td><td>Refers to shifting the focus of operations and tasks to the left of the traditional technology stack to develop or maintain software.&nbsp;</td><td>Refers to shifting the focus from manual tasks and more technical tasks.&nbsp;</td></tr><tr><td>Context&nbsp;</td><td>Usually used when accessing &amp; automating activities that are essential to producing software.&nbsp;</td><td>Usually used when tasks consist of intensive repeatable processes.&nbsp;&nbsp;</td></tr><tr><td>Benefits&nbsp;</td><td>Allow for quicker and more efficient software labor costs.&nbsp;&nbsp;</td><td>Doing tasks through automating the processes can lead to a development cycle and reduces the increase in accuracy compared to manual labor and reduces people needed for a project.&nbsp;&nbsp;&nbsp;</td></tr><tr><td>Impact&nbsp;&nbsp;&nbsp;</td><td>Reduced costs through automation and better processes.</td><td>Increased efficiency in completing tasks by automating repeatable accuracy when developing software.&nbsp;</td></tr></tbody></table></figure>



<h2 id="h-which-one-to-choose-shift-left-or-shift-right-or-both"><span id="Which_One_to_Choose_Shift_Left_or_Shift_Right_or_Both"><strong>Which One to Choose, Shift Left or Shift Right, or Both?</strong></span></h2>



<p>Alright, we&#8217;re all pondering whether to go left or right. Here are some tips to help you pick the one that&#8217;s right for you. It depends on the scale of the test and the specific needs and preferences of the organization. If you want to focus primarily on the early detection of critical bugs or other software development problems, then &#8220;Shift-Left&#8221; testing is your best choice; by performing tests earlier on in the development cycle, you can detect and eliminate problems more quickly and this can save money and other resources in the long term. </p>



<p>On the other hand, if you are more concerned with verifying the correctness of the application as it is being deployed, then a &#8220;Shift-Right&#8221; approach would be more appropriate; by postponing tests to later stages of the deployment pipeline, you can ensure that features and behaviors are sufficiently tested in the environments where they are being used. In some cases, it may be beneficial to use a combination of both approaches; the key is understanding your particular needs and objectives and selecting and refining your testing strategies accordingly.</p>



<h2 id="h-conclusion"><span id="Conclusion"><strong>Conclusion</strong></span></h2>



<p>So here&#8217;s the deal &#8211; there are two operations before you: shift left and shift right. Each has its pros and cons. Shift Left is about catching defects early in the development process, while Shift Right focuses on testing in production to ensure your app works well in the real world. It really depends on what your organization needs and wants. You must consider your company culture, development processes, and business goals to determine your best approach.</p>



<h2 id="h-frequently-asked-questions"><span id="Frequently_Asked_Questions"><strong>Frequently Asked Questions</strong></span></h2>



<h3 id="h-is-the-shift-left-positive-or-negative"><span id="Is_the_shift_left_positive_or_negative"><strong>Is the shift left positive or negative?</strong></span></h3>



<p>Shift left is a positive operation.</p>



<h3 id="h-what-is-an-example-of-shift-left-testing-and-shift-right-testing"><span id="What_is_an_example_of_shift_left_testing_and_shift_right_testing"><strong>What is an example of shift left testing and shift right testing?</strong></span></h3>



<p>Shift Left Testing: This testing operation occurs early in the software development life cycle. An example of this could involve unit and integration testing performed by developers and QA specialists before handing off the project to operations or the customer. Shift right testing is a testing approach that moves testing activities to the right of the development cycle, meaning it starts later in the process. An example would be having the customer perform user acceptance testing at the end of the development cycle to ensure the product meets their needs and requirements.</p>


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<p>In today&#8217;s rapidly evolving digital landscape, businesses rely on Salesforce, a leading customer relationship management (CRM) platform, to streamline operations and deliver exceptional customer experiences. As Salesforce applications become more complex and feature-rich, ensuring the reliability and functionality of the user interface (UI) is crucial. That&#8217;s where Salesforce UI testing comes into play. In this blog, we will discuss Salesforce UI testing and automating it with Testsigma. This no-code test automation platform lets you automate your tests for Salesforce 10x faster.</p>



<div id="toc_container" class="no_bullets"><p class="toc_title">Table Of Contents</p><ul class="toc_list"><li><a href="#What_is_Salesforce_UI_Testing"><span class="toc_number toc_depth_1">1</span> What is Salesforce UI Testing?</a></li><li><a href="#Why_is_Salesforce_UI_Testing_Important"><span class="toc_number toc_depth_1">2</span> Why is Salesforce UI Testing Important?</a></li><li><a href="#When_to_Automate_Salesforce_UI_Tests"><span class="toc_number toc_depth_1">3</span> When to Automate Salesforce UI Tests?</a></li><li><a href="#Benefits_of_Salesforce_UI_Test_Automation"><span class="toc_number toc_depth_1">4</span> Benefits of Salesforce UI Test Automation</a></li><li><a href="#Salesforce_UI_Testing_Test_Case_Sample"><span class="toc_number toc_depth_1">5</span> Salesforce UI Testing Test Case Sample</a></li><li><a href="#Unique_Considerations_for_Testing_on_Salesforce_Platform-_Testsigma"><span class="toc_number toc_depth_1">6</span> Unique Considerations for Testing on Salesforce Platform- Testsigma</a></li><li><a href="#Salesforce_UI_Test_Automation_With_Testsigma"><span class="toc_number toc_depth_1">7</span> Salesforce UI Test Automation With Testsigma</a><ul><li><a href="#Benefits_of_Using_Testsigma"><span class="toc_number toc_depth_2">7.1</span> Benefits of Using Testsigma </a></li></ul></li><li><a href="#Summary"><span class="toc_number toc_depth_1">8</span> Summary</a></li><li><a href="#Frequently_Asked_Questions"><span class="toc_number toc_depth_1">9</span> Frequently Asked Questions</a><ul><li><a href="#Can_Salesforce_UI_testing_be_automated"><span class="toc_number toc_depth_2">9.1</span> Can Salesforce UI testing be automated?</a></li><li><a href="#Which_tool_is_best_for_Salesforce_UI_automation_testing"><span class="toc_number toc_depth_2">9.2</span> Which tool is best for Salesforce UI automation testing?</a></li></ul></li></ul></div>
<h2 id="h-what-is-salesforce-ui-testing"><span id="What_is_Salesforce_UI_Testing"><strong>What is Salesforce UI Testing?</strong></span></h2>



<p>Salesforce UI testing is essential to ensure your application works well and has no bugs, whether you use <a href="https://www.salesforce.com/in/" target="_blank" rel="noreferrer noopener nofollow">Salesforce</a> Classic or Lightning. It helps validate the features that customers see and interact with, ensuring that the UI functions correctly according to specifications.<gwmw style="display:none;"></p>



<p>Salesforce UI Testing is crucial to validate your application at the user interface level. It ensures that the visual features of your application are operational and work as intended. It verifies that UI components like text boxes, icons, toolbars, drop-down menus, menus, and windows work correctly and responds to user interactions.</p>



<p>Salesforce UI testing, like any other testing, can be done using two ways, manual or automation. Manual testing is the testing that is done using minimum tools, which can be time-consuming, especially when there are frequent customizations and updates to your Salesforce application, which might lead to broken scripts and long testing timelines. <gwmw style="display:none;"></p>



<p>Test automation is another way where test cases are automated using <a href="https://testsigma.com/qa-automation-tools" target="_blank" rel="noreferrer noopener">test automation tools</a>. One tool that caters to automating salesforce UI is Testsigma. We will discuss more about that later in the blog.<gwmw style="display:none;"></p>



<h2 id="h-why-is-salesforce-ui-testing-important"><span id="Why_is_Salesforce_UI_Testing_Important"><strong>Why is Salesforce UI Testing Important?</strong></span></h2>



<ul><li>Ensures that the look and feel of your application caters to the business requirements</li><li>Validates that the visual elements work as expected and respond correctly to the keyboard and mouse inputs.</li><li>It guarantees that your application&#8217;s UI is user-friendly, allowing smooth navigation for users.</li></ul>



<p>Salesforce UI testing is crucial for a user-friendly, functional, and reliable application. It improves user experience, prevents UI-related issues, and ensures compatibility.</p>



<h2 id="h-when-to-automate-salesforce-ui-tests"><span id="When_to_Automate_Salesforce_UI_Tests"><strong>When to Automate Salesforce UI Tests</strong>?</span></h2>



<p>While testing your Salesforce application, you should consider these,</p>



<ul><li>The number of business logic customizations that your Salesforce platform has</li><li>The various browsers, devices, and platforms that users might use to access the application</li></ul>



<p>Manually testing all these combinations is a tedious and time-consuming task. That&#8217;s when automation comes to your help. Salesforce automation speeds up the testing process. It enables you to identify issues earlier, ensure consistent quality, and deliver a smooth interface.</p>



<p> You can <a href="https://testsigma.com/guides/automated-ui-testing/" target="_blank" rel="noreferrer noopener">automate UI testing</a> when your Salesforce application is stable using a robust test automation tool like Testsigma. According to statistics, 55% of organizations claimed that using automation testing platforms improved their product quality.<gwmw style="display:none;"></p>



<h2 id="h-benefits-of-salesforce-ui-test-automation"><span id="Benefits_of_Salesforce_UI_Test_Automation"><strong>Benefits of Salesforce UI Test Automation</strong></span></h2>



<ul><li>It helps improve <a href="https://testsigma.com/blog/test-efficiency/" target="_blank" rel="noreferrer noopener">testing efficiency</a>, maintain application quality, and enhance the user experience.</li><li>Helps accelerate the software development and delivery process</li><li>Ensures that no bugs enter the production phase. If not, it will lead to UI issues, poor user experience, and poor performance.</li><li>Helps ensure that the application is simple to use</li><li>Validates that the alignment and style of the pages, text, buttons, and menus are consistent and as intended.</li><li>Check if the application is responsive and cross-browser compatible. That is, testers must check if the UI works well on different browsers, platforms, devices, and versions.</li></ul>



<h2 id="h-salesforce-ui-testing-test-case-sample"><span id="Salesforce_UI_Testing_Test_Case_Sample"><strong>Salesforce UI Testing Test Case Sample</strong></span></h2>



<p>Let&#8217;s use the example of a Salesforce login page to write test cases,</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://images.storychief.com/account_36412/image_c0ebb37a2122f780905dcfc40c2e5a5e_2000.png" alt="Salesforce UI Testsing" width="800" height="400"/></figure></div>



<p>The following are some of the sample Salesforce UI test cases,</p>



<ul><li>Verify that the login page is displayed correctly with the Salesforce logo, username field, password field, and login button.</li><li>Verify that the username field is visible and enabled for user input.</li><li>Verify that the password field is visible and enabled for user input.</li><li>Verify that the login button is displayed and enabled.</li><li>Verify that the &#8220;Forgot Your Password?&#8221; link is visible and clickable.</li><li>Verify that the &#8220;Remember me&#8221; checkbox is visible and functional.</li><li>Verify that clicking the &#8220;Forgot Your Password?&#8221; link redirects the user to the password reset page.</li><li>Verify that the login page is responsive and displays correctly on different screen resolutions and devices.</li><li>Verify that the login page has appropriate accessibility features, such as screen reader compatibility and keyboard navigation.</li></ul>



<h2 id="unique-considerations-for-testing-on-salesforce-platform-testsigma"><span id="Unique_Considerations_for_Testing_on_Salesforce_Platform-_Testsigma"><strong>Unique Considerations for Testing on Salesforce Platform- Testsigma</strong></span></h2>



<p>Salesforce testing is complex yet highly crucial to ensure that the Salesforce instance works as intended and is free of bugs. Testsigma provides cutting-edge Salesforce test automation solutions, making your Salesforce test creation and execution process faster and more efficient than ever. What&#8217;s unique? Let&#8217;s take a quick look,</p>



<ul><li>Salesforce testers can now create Salesforce tests using simple English with Testsigma via NLPs.</li><li>Testsigma makes your Salesforce test creation and execution 10X faster with its various low-code approaches, including NLP-based testing.</li><li>Hassle-free setup process. You can access your latest Salesforce instance with an easy one-time setup. </li><li>Create reliable tests with smart NLPs that use auto-learned UI flows + API approach, significantly reducing test flakiness.</li><li>Testsigma can identify Salesforce Elements based on field labels.</li><li>The tool offers ready-to-use APIs for all Salesforce objects.</li><li>Testsigma can automatically adopt changes in fields and elements as required, helping you create unbreakable UI tests.</li><li>Avoid <a href="https://testsigma.com/blog/test-maintenance/" target="_blank" rel="noreferrer noopener">test maintenance</a> overhead with Testsigma’s auto-healing capability. Testsigma’s auto-healing can automatically detect and adjust the tests to accommodate changes in elements or associated attributes. This helps in further stabilizing the tests associated with all standard and Lightning Web components.</li></ul>



<h2 id="h-salesforce-ui-test-automation-with-testsigma"><span id="Salesforce_UI_Test_Automation_With_Testsigma"><strong>Salesforce UI Test Automation With Testsigma</strong></span></h2>



<p>When it comes to <a href="https://testsigma.com/automated-salesforce-testing">Salesforce test automation</a>, it is important to pick a tool that is easy to use, affordable and supports low/no-code testing. One such tool is Testsigma, which allows you to automate Salesforce tests in plain English statements. Testsigma is a powerful cloud-based low-code test automation platform that allows you to automate your Salesforce application 10x faster. <gwmw style="display:none;"></p>



<p>Automate your Salesforce UI tests 10x faster with TestsigmaThe no-code approach allows you to create and run automated Salesforce tests in simple English using NLPs. Alternatively, users can record their interactions and run them as automated tests later on the cloud.<gwmw style="display:none;"></p>



<p>Now, let&#8217;s see how you can automate your testing in detail with Testsigma, using an example. </p>



<p id="test-scenario-to-test-the-ui-of-salesforce-s-login-page-let-s-test-using-both-valid-and-invalid-login-data"><strong>Test Scenario &#8211; </strong>To<strong> </strong>test the UI of Salesforce&#8217;s login page. Let&#8217;s test using both valid and invalid login data.</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://images.storychief.com/account_36412/image_59c6c7553e43a516b2e58bb950ac4ffe_2000.png" alt="Salesforce UI Testing" width="800" height="400"/></figure></div>



<p>Step 1 &#8211; Log in to Testsigma. Now, navigate to <strong><em>Create New -Create test case</em></strong>, or use <strong><em>Create Project</em></strong> to create a new project.</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://images.storychief.com/account_36412/image_ab8e87931284a7c85b2fd1b753e3c204_2000.png" alt="Salesforce UI Testing - Testsigma" width="800" height="400"/></figure></div>



<p><strong>Step 2</strong> &#8211; Now, create your test steps using the appropriate <strong><em>NLPs</em></strong> from the drop-down and proceed. Alternatively, you can use the <strong><em>record option</em></strong> to record user interactions quickly to create test steps.</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://images.storychief.com/account_36412/image_ca2cb507cb01d057b9280bdbfd6c218f_2000.png" alt="Salesforce UI Testsing" width="800" height="400"/></figure></div>



<p><strong>Step 3</strong> &#8211; After you create the test steps, click on <strong><em>Run</em></strong> to start the testing.</p>



<p><strong>Step 4</strong> &#8211; After the test execution, you will receive the test case results. Also, you can use <strong><em>Watch Video</em></strong> to view your testing process and analyze what went wrong in case your test fails.</p>



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://images.storychief.com/account_36412/image_c55916d8820c3c458da5143660ebb22a_2000.png" alt="Salesforce UI Testsing" width="800" height="400"/></figure></div>



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<p class="title">Create tests in plain English or record actions, leverage Salesforce APIs and perform reliable testing using Testsigma
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<a href="https://testsigma.com/signup" target="_blank" class="cta-btn-v1" rel="noopener">Try for free</a>
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<h3 id="h-benefits-of-using-testsigma"><span id="Benefits_of_Using_Testsigma"><strong>Benefits of Using Testsigma </strong></span></h3>



<p>Now that you know <a href="https://testsigma.com/guides/salesforce-testing/" target="_blank" rel="noreferrer noopener">Salesforce testing</a> is made simple and easy with Testsigma, let&#8217;s take a look at the benefits it offers.</p>



<ul><li>Automate complex workflows in simple English using the NLPs.</li><li>Automate all your Salesforce UI testing, like <a href="https://testsigma.com/blog/salesforce-regression-testing/" target="_blank" rel="noreferrer noopener">Salesforce regression tests</a>, integration tests, cross-browser tests, and more, from one place.</li><li>Makes your automation testing 10x faster.</li><li>Integrates with various third-party applications.</li><li>It supports both codeless and code-based testing. The best platform for both technical and non-technical users.</li><li>It supports over 3000+ real devices and over 1000+ browser/OS combos, so easily check if your application is cross-compatible and responsive.</li><li>It is a cloud-based platform, so you don&#8217;t have to install any external apps or frameworks.</li><li>It offers a simple and intuitive interface that is easy to use.</li></ul>



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<h2 id="h-summary"><span id="Summary"><strong>Summary</strong></span></h2>



<p>Salesforce UI testing is a vital step toward building robust and high-performing Salesforce applications that drive customer success.</p>



<p>Salesforce helps validate the user interface, functional accuracy, and overall quality of your Salesforce application. By leveraging automation, you can save time, reduce manual effort, and achieve faster feedback on the UI behavior of your Salesforce applications.</p>



<p>Testsigma is a powerful tool to automate Salesforce testing. It provides a user-friendly and codeless testing platform specifically designed for Salesforce applications.</p>



<h2 id="h-frequently-asked-questions"><span id="Frequently_Asked_Questions"><strong>Frequently Asked Questions</strong></span></h2>



<h3 id="h-can-salesforce-ui-testing-be-automated"><span id="Can_Salesforce_UI_testing_be_automated">Can Salesforce UI testing be automated?</span></h3>



<p>Yes, Salesforce testing can be automated using a Salesforce test automation tool like Testsigma that helps accelerate the testing process and enhances product quality and performance.</p>



<h3 id="h-which-tool-is-best-for-salesforce-ui-automation-testing"><span id="Which_tool_is_best_for_Salesforce_UI_automation_testing">Which tool is best for Salesforce UI automation testing?</span></h3>



<p>The best tool to automate Salesforce tests for your will depends on your needs. One tool that offers multiple benefits like codeless automation, NLP approach, extensive customer support, and more is Testsigma. It is perfect for automating your Salesforce testing process. Also, you can automate different types of Salesforce testing, like UI testing, regression testing, API testing, cross-browser testing, etc., in one place.</p>


Salesforce UI Testing Automate With Testsigma

Salesforce UI Testing: How to Automate With Testsigma


<p>Salesforce APIs play a crucial role in integrating and extending the capabilities of the Salesforce platform. As organizations rely heavily on these APIs to exchange data and interact with Salesforce, ensuring their functionality, performance, and security becomes essential. That&#8217;s where Salesforce API testing comes into play.</p>



<p>In this blog post, we&#8217;ll explore various aspects of Salesforce API testing and how to harness the power of automation to make your <a href="https://testsigma.com/blog/how-to-test-api/" target="_blank" rel="noreferrer noopener">API testing</a> efforts more efficient and effective. Let&#8217;s get started.</p>



<div id="toc_container" class="no_bullets"><p class="toc_title">Table Of Contents</p><ul class="toc_list"><li><a href="#What_is_Salesforce_API_Testing"><span class="toc_number toc_depth_1">1</span> What is Salesforce API Testing?</a></li><li><a href="#Why_Use_Salesforce_API_Testing"><span class="toc_number toc_depth_1">2</span> Why Use Salesforce API Testing?</a><ul><li><a href="#Shifting-Left"><span class="toc_number toc_depth_2">2.1</span> Shifting-Left</a></li><li><a href="#Increasing_Test_Speed"><span class="toc_number toc_depth_2">2.2</span> Increasing Test Speed</a></li><li><a href="#Easy_Test_Maintenance"><span class="toc_number toc_depth_2">2.3</span> Easy Test Maintenance</a></li></ul></li><li><a href="#Why_Should_Salesforce_API_Testing_Be_Automated"><span class="toc_number toc_depth_1">3</span> Why Should Salesforce API Testing Be Automated?</a><ul><li><a href="#Improved_Accuracy"><span class="toc_number toc_depth_2">3.1</span> Improved Accuracy</a></li><li><a href="#Time_and_Cost_Savings"><span class="toc_number toc_depth_2">3.2</span> Time and Cost Savings</a></li><li><a href="#Faster_Feedback"><span class="toc_number toc_depth_2">3.3</span> Faster Feedback</a></li><li><a href="#Increased_Test_Coverage"><span class="toc_number toc_depth_2">3.4</span> Increased Test Coverage</a></li></ul></li><li><a href="#Automating_API_Testing_For_Salesforce_With_Testsigma"><span class="toc_number toc_depth_1">4</span> Automating API Testing For Salesforce With Testsigma</a><ul><li><a href="#Benefits_of_Automating_Salesforce_API_Testing_With_Testsigma"><span class="toc_number toc_depth_2">4.1</span> Benefits of Automating Salesforce API Testing With Testsigma</a></li></ul></li><li><a href="#Sample_API_Test_Cases"><span class="toc_number toc_depth_1">5</span> Sample API Test Cases</a></li><li><a href="#Salesforce_API_Testing_Template"><span class="toc_number toc_depth_1">6</span> Salesforce API Testing Template</a></li><li><a href="#Automate_all_your_Salesforce_Testing_Tasks_in_one_place"><span class="toc_number toc_depth_1">7</span> Automate all your Salesforce Testing Tasks in one place</a></li><li><a href="#Summary"><span class="toc_number toc_depth_1">8</span> Summary</a></li><li><a href="#Frequently_Asked_Questions"><span class="toc_number toc_depth_1">9</span> Frequently Asked Questions</a><ul><li><a href="#Can_I_use_Postman_for_Salesforce_API_testingnbsp"><span class="toc_number toc_depth_2">9.1</span> Can I use Postman for Salesforce API testing?&nbsp;</a></li><li><a href="#How_do_I_test_API_calls_in_Salesforce"><span class="toc_number toc_depth_2">9.2</span> How do I test API calls in Salesforce?</a></li><li><a href="#What_is_API_testing_in_Salesforce"><span class="toc_number toc_depth_2">9.3</span> What is API testing in Salesforce?</a></li><li><a href="#How_many_types_of_APIs_are_there_in_Salesforce"><span class="toc_number toc_depth_2">9.4</span> How many types of APIs are there in Salesforce?</a></li></ul></li></ul></div>
<h2 id="h-what-is-salesforce-api-testing"><span id="What_is_Salesforce_API_Testing">What is Salesforce API Testing?</span></h2>



<p>A Salesforce API is an alternative way for software testers to validate the application without using the User Interface (UI). It involves sending requests to API endpoints and checking the response&#8217;s performance, functionality, and security. This type of testing focuses on the application&#8217;s core business logic and performance rather than its visual appearance and user interface.</p>



<p>APIs are used whenever you want to connect an external application to Salesforce org. Salesforce supports different types of APIs like REST, SOAP, Metadata, Bulk, etc.</p>



<p>The different types of testing done to test these APIs are:</p>



<p><strong>Functional Testing: </strong>This testing involves testing different API methods and verifying that they perform the intended operations correctly.</p>



<p><strong>Integration Testing: </strong>This tests the integration between Salesforce and other external systems by verifying the seamless exchange of data and the correct functioning of interdependent APIs.</p>



<p><strong>Security Testing</strong> &#8211; Verifies the security measures implemented in the APIs to protect sensitive data.</p>



<p><strong>Performance Testing</strong> &#8211; Evaluates the performance of Salesforce APIs by measuring response times, throughput, and handling of concurrent requests.</p>



<h2 id="h-why-use-salesforce-api-testing"><span id="Why_Use_Salesforce_API_Testing">Why Use Salesforce API Testing?</span></h2>



<h3 id="h-shifting-left"><span id="Shifting-Left">Shifting-Left</span></h3>



<p>In DevOps, it is vital to &#8220;shift left,&#8221; which means you must test your application as early as possible to improve the product release product quality. API testing allows QA to access your application without a UI. This enables testers to identify issues even before the UI is created.</p>



<h3 id="h-increasing-test-speed"><span id="Increasing_Test_Speed">Increasing Test Speed</span></h3>



<p>API tests are usually faster than UI tests, allowing more tests to be completed in less time. It helps improve your testing coverage, catching more defects before they go unnoticed. Also, it helps prevent bottlenecks in the software development process.</p>



<h3 id="h-easy-test-maintenance"><span id="Easy_Test_Maintenance">Easy Test Maintenance</span></h3>



<p>The user interface of an application may vary slightly depending on the browser, platform, device, or screen orientation. Besides, the UI is often updated based on user feedback and behavior.</p>



<p>So, the QA must create and manage various UI test cases to cover these scenarios and changes. In contrast, Salesforce APIs are more stable, and any modifications are updated in detailed documentation, making it simpler for QA testers to maintain their test cases.</p>



<h2 id="h-why-should-salesforce-api-testing-be-automated"><span id="Why_Should_Salesforce_API_Testing_Be_Automated">Why Should Salesforce API Testing Be Automated?</span></h2>



<p>It is recommended to be automated for several compelling reasons, including:</p>



<h3 id="h-improved-accuracy"><span id="Improved_Accuracy">Improved Accuracy</span></h3>



<p>Manual testing can be very time-consuming and easily prone to mistakes, increasing the risk of defects going unnoticed till production. In contrast, automated Salesforce API testing is highly accurate and fast.</p>



<p>Also, it helps minimize the chances of defects slipping through and reaching production environments.</p>



<h3 id="h-time-and-cost-savings"><span id="Time_and_Cost_Savings">Time and Cost Savings</span></h3>



<p>API testing is usually faster than UI testing, and automation can make the testing process even faster. It helps reduces the time needed to test new features, enabling quick software releases and cost savings in development.</p>



<h3 id="h-faster-feedback"><span id="Faster_Feedback">Faster Feedback</span></h3>



<p>Automated testing provides quick feedback to developers, helping them identify issues early. It reduces the time spent on debugging and enhances the overall product quality.</p>



<h3 id="h-increased-test-coverage"><span id="Increased_Test_Coverage">Increased Test Coverage</span></h3>



<p>Manual <a href="https://testsigma.com/guides/salesforce-testing/" target="_blank" rel="noreferrer noopener">Salesforce testing</a> may not cover all the possible test scenarios. In contrast, automated testing provides broader <a href="https://testsigma.com/blog/test-coverage/" target="_blank" rel="noreferrer noopener">test coverage</a>. It helps identify edge cases, uncover hidden bugs, and ensure higher quality assurance.</p>



<h2 id="h-automating-api-testing-for-salesforce-with-testsigma"><span id="Automating_API_Testing_For_Salesforce_With_Testsigma"><strong>Automating API Testing For Salesforce With Testsigma</strong></span></h2>



<p>Automate your end-to-end Salesforce tests using a powerful AI-driven <a href="https://testsigma.com/low-code-test-automation" target="_blank" rel="noreferrer noopener">low-code test automation platform</a> like Testsigma. No hassle of coding test scripts or downloading multiple tools and libraries to automate tests, this robust platform allows testers to create reliable and stable Salesforce tests using its intuitive visual interface.</p>



<figure class="wp-block-image"><img src="https://lh7-us.googleusercontent.com/9KOh9u7vg2HLT0qHwIunqgjOsXAqRH0SH_21ARKGQ7PnepBUJ4DGEHlnS84PR6STD90qAXSKzXdh_AwszZHabeIhVHnYQT-PLOD7qwCTfnqmpe26w0-PD_sFE7_LMar-0GAJyL1r-xi2aRlaU0w3zmU" alt="Automated Salesforce API testing using Testsigma"/></figure>



<p></p>



<p><strong>Key Highlights</strong></p>



<ul><li>Zero learning curve. Automate Salesforce API tests using plain English commands that are similar to Natural Language.</li><li>10x faster Salesforce test automation, which leads to faster release cycles</li><li>No maintenance overhead, as AI-driven auto-healing helps prevent test failures.</li><li>It supports various native integrations for seamless and continuous testing.</li><li>Run your Salesforce tests in parallel to accelerate the entire test automation platform.</li><li>A unified platform, where you can test various web, mobile, desktop, SAP, and API applications, apart from Salesforce.</li></ul>



<p>Here&#8217;s how Testsigma helps <a href="https://testsigma.com/automated-api-testing" target="_blank" rel="noreferrer noopener">automate API testing</a> using Salesforce:</p>



<figure class="wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo"><div class="wp-block-embed__wrapper">
<iframe loading="lazy" title="API testing" src="https://player.vimeo.com/video/840333424?dnt=1&amp;app_id=122963" width="500" height="281" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe>
</div></figure>



<h3 id="h-benefits-of-automating-salesforce-api-testing-with-testsigma"><span id="Benefits_of_Automating_Salesforce_API_Testing_With_Testsigma">Benefits of Automating Salesforce API Testing With Testsigma</span></h3>



<p>Automating your Salesforce API tests with Testsigma offers a ton of benefits, including,</p>



<ul><li>You can write Salesforce API tests in minutes without writing any line of code.</li><li>Simply execute your Salesforce API tests on the cloud without the need to install any extra tools or frameworks.</li><li>Run parameterized REST API tests.</li><li>Validate API methods against different comparison modes</li><li>Store and reuse API responses automatically</li><li>Makes Salesforce API testing 10x faster</li><li>Test all API methods like GET, POST, DELETE, PUT, and HEAD for continuous validation.</li></ul>



<div class="wp-block-image"><figure class="aligncenter"><img src="https://images.storychief.com/account_36412/image_1be91f5a2d45e823dfd4c55c3db2fb60_2000.png" alt="API methods"/></figure></div>



<ul><li>It supports 3000+ real devices and tablets and 1000+ browser/OS combos for cross-browser compatibility testing.</li><li>Makes Salesforce API testing easy by providing a simple and easy-to-use interface</li></ul>



<p>For more information, refer to our detailed documentation on <a href="https://testsigma.com/tutorials/getting-started/automate-rest-apis/" target="_blank" rel="noreferrer noopener">automating your REST API testing</a> with Testsigma.</p>



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<p class="title">Build and validate Unbreakable API Tests in real time with Testsigma. No programming knowledge required.
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<h2 id="h-sample-api-test-cases"><span id="Sample_API_Test_Cases">Sample API Test Cases</span></h2>



<p>Some sample Salesforce API test cases that validate the functionality and integration of Salesforce APIs:</p>



<ul><li>Verify that the API endpoint requires valid authentication credentials (For example, OAuth token, API key).</li><li>Validate that the API rejects requests with invalid or expired authentication tokens.</li><li>Test different user roles and permissions to ensure proper access control.</li><li>Verify that the API endpoint returns the expected data when querying Salesforce objects (For example, accounts, contacts, and opportunities).</li><li>Verify that the API returns appropriate error responses (with proper HTTP status codes and error messages) when encountering invalid requests or server-side errors.</li><li><a href="https://testsigma.com/guides/test-scenario/" target="_blank" rel="noreferrer noopener">Test scenarios</a> where required parameters are missing or have invalid values to ensure appropriate error handling.</li><li>Test API interactions with related objects and their dependencies to ensure data integrity and proper handling of relationships.</li><li>Verify that triggers, workflows, or other automation processes are correctly triggered when using the API.</li><li>Conduct load testing to evaluate the API&#8217;s performance under heavy concurrent usage.</li><li>Validate that sensitive data is properly encrypted and protected during transmission.</li><li>Test for potential security vulnerabilities, such as SQL injection or cross-site scripting (XSS), and verify that the API is protected against such attacks.</li><li>Verify that changes in API versions do not break existing integrations.</li></ul>



<h2 id="salesforce-api-testing-template"><span id="Salesforce_API_Testing_Template"><strong>Salesforce API Testing Template</strong></span></h2>



<p>To get started, take a look at this free-to-use Salesforce API testing test case template sheet. You can use this template as a resource to start with this testing.</p>



<div class="wp-block-file"><object class="wp-block-file__embed" data="https://testsigma.com/blog/wp-content/uploads/Salesforce-API-Testing-Template.pdf" type="application/pdf" style="width:100%;height:600px" aria-label="Embed of Salesforce-API-Testing-Template."></object><a id="wp-block-file--media-3c26a92d-2e0e-4df2-8341-1e7036def5fb" href="https://testsigma.com/blog/wp-content/uploads/Salesforce-API-Testing-Template.pdf">Salesforce-API-Testing-Template</a><a href="https://testsigma.com/blog/wp-content/uploads/Salesforce-API-Testing-Template.pdf" class="wp-block-file__button" download aria-describedby="wp-block-file--media-3c26a92d-2e0e-4df2-8341-1e7036def5fb">Download</a></div>



<h2 id="h-automate-all-your-salesforce-testing-tasks-in-one-place"><span id="Automate_all_your_Salesforce_Testing_Tasks_in_one_place">Automate all your Salesforce Testing Tasks in one place</span></h2>



<p>With Testsigma, you can automate all your testing, like <a href="https://testsigma.com/blog/salesforce-regression-testing/" target="_blank" rel="noreferrer noopener">Salesforce regression testing</a>, <a href="https://testsigma.com/guides/ui-testing/" target="_blank" rel="noreferrer noopener">UI testing</a>, <a href="https://testsigma.com/guides/api-testing/" target="_blank" rel="noreferrer noopener">API testing</a>, <a href="https://testsigma.com/guides/integration-testing/" target="_blank" rel="noreferrer noopener">integration testing</a>, <a href="https://knowworldnow.com/major-benefits-of-automated-cross-browser-testing/" target="_blank" rel="noreferrer noopener">cross-browser testing</a>, and more, in one place. You don&#8217;t have to use different tools to run different tests. Execute all your testing tasks using Testsigma and achieve greater ROI and product quality.</p>



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<div class="title-with-description ">
<p class="title">Automate API tests 10x faster, build and validate APIs without coding using Testsigma</p>
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<h2 id="h-summary"><span id="Summary">Summary</span></h2>



<p>Automating Salesforce API testing can be a game-changer for businesses looking to streamline their testing processes and ensure the APIs are working correctly. Businesses can validate the functionality, performance, and security of APIs by leveraging the right automation tools and test practices.</p>



<p>In this blog, we reviewed the importance of Salesforce API testing and automating it. We also threw some light on how to proceed with automating it. Testsigma is one tool that we recommend for automating your Salesforce API tests.</p>



<h2 id="frequently-asked-questions"><span id="Frequently_Asked_Questions">Frequently Asked Questions</span></h2>



<h3 id="can-i-use-postman-for-salesforce-api-testing"><span id="Can_I_use_Postman_for_Salesforce_API_testingnbsp"><strong>Can I use Postman for Salesforce API testing?&nbsp;</strong></span></h3>



<p>Yes, you can use Postman for Salesforce API testing if it aligns with your business requirements and budget. Another top test automation tool that you can use for the Salesforce API test is Testsigma.</p>



<p>With Testsigma, you can eliminate the problem of using different tools to test different applications. This unified, low-code, AI-driven, cloud-based test automation platform can make your test automation more efficient and faster, not just for Salesforce testing but also for SAP, web, mobile, desktop, and other API applications.</p>



<h3 id="how-do-i-test-api-calls-in-salesforce"><span id="How_do_I_test_API_calls_in_Salesforce"><strong>How do I test API calls in Salesforce?</strong></span></h3>



<p>To test API calls in Salesforce, you can use tools like Testsigma, Postman, or Katalon. Using a tool like Testsigma, you can make API requests, validate responses, and test different endpoints and parameters.</p>



<h3 id="what-is-api-testing-in-salesforce"><span id="What_is_API_testing_in_Salesforce"><strong>What is API testing in Salesforce?</strong></span></h3>



<p>API testing in Salesforce refers to the process of testing the APIs provided by Salesforce. It involves validating the functionality, performance, security, and data integrity of the APIs used for integration, data exchange, or communication with external systems or applications.</p>



<h3 id="how-many-types-of-apis-are-there-in-salesforce"><span id="How_many_types_of_APIs_are_there_in_Salesforce"><strong>How many types of APIs are there in Salesforce?</strong></span></h3>



<p>There are four types of APIs in Salesforce,</p>



<ul><li>REST API,</li><li>SOAP API,</li><li>Pub/Sub API,</li><li>Bulk API.</li></ul>



<p>Together they are called the Salesforce data APIs.</p>


Automate Salesforce API Testing Step By Step Process

Automate Salesforce API Testing: Step By Step Process

SaaS Testing Top Challenges, Tools and Testing Approach

SaaS Testing: Top Challenges, Tools and Testing Approach


<p>We&#8217;re excited to announce the addition of visual test automation capabilities to Testsigma’s low-code platform. With this newest addition, quality teams are empowered to test the accuracy of visual elements with precision and deliver great user experiences at an unmatched scale and speed.</p>



<p>Empowering QA teams and democratizing software testing is at the core of what we do at Testsigma. Over time, we have realized that in QA, many teams hyperfocus on functionality—how the elements interact with the user—and often overlook how the elements<em><strong> render</strong></em> across various browsers and devices. The result &#8211; a poor customer experience and lost revenue.</p>



<p>Adding to it, the complexities of modern web design make it difficult to automate visual verifications with traditional tools and frameworks. They struggle to handle dynamic elements and responsive designs, often leading to false negatives and false positives in testing results. Manually verifying the UI is also error-prone and unscalable, leading to longer test cycles and eating into your release pace and quality.&nbsp;</p>



<p>To address these quality concerns and make visual testing as seamless as testing functionality and APIs, we are introducing low-code automated visual testing in Testsigma. Here are some of the highlights the new feature brings to the table:</p>



<ul><li><strong>Create visual tests effortlessly, without any code:</strong> Author automated tests using plain English statements with Testsigma. Or record user actions that are automatically converted into plain English test steps. Add visual validations for the required test steps with a click of a button.</li><li><strong>View and debug visual errors in a user-friendly interface:</strong> With clear visualization of the base image, reference image, and highlighted differences, you can easily analyze and rectify any design-related problems to maintain a consistent visual experience.</li><li><strong>Run visual regression tests across 3000+ platforms and browsers: </strong>Automate visual testing for mobile and web apps and ensure visual uniformity across 3000+ platforms, devices, and browsers with Testsigma&#8217;s cloud test lab.&nbsp;</li><li><strong>Run functional and visual tests simultaneously:</strong> Run functional and visual tests in parallel without any additional effort. Cover both end-to-end scenarios and visual regressions to maximize coverage and save time covering the tests.&nbsp;&nbsp;</li></ul>



<p>Automated visual testing is available to all Testsigma users across all plans. To learn more, <a href="https://hubs.ly/Q01VLkkX0"><u>click here</u></a>.</p>



<p>Don&#8217;t miss our upcoming webinar with Testsigma’s product engineering team on <b>29 June 2023</b>, where you will get an exclusive walkthrough of the latest visual testing functionality.<gwmw style="display:none;"></p>



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    margin: auto;"><a href="http://hubs.ly/Q01VVdv90" target="_blank" rel="noreferrer noopener"><strong>Register now</strong></a></button><gwmw style="display:none;"></p>
