User Acceptance Testing (UAT) Test Cases Template

June 5, 2024Aayush Saxena
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User Acceptance Testing (UAT) stands as the final validation step before software reaches the market, where actual users ensure the solution meets their requirements. With the rise of agile methodologies and user-centered design, UAT has become more crucial than ever. Recent insights suggest that incorporating UAT early in the development process can reduce post-release bugs by up to 25%, highlighting its significance in delivering quality software.

In this blog, we’ll explore how to craft a UAT test cases template, providing a practical example to guide you. Stay tuned for a downloadable template link, designed to streamline your UAT process. 

What are UAT Test Cases Templates?

User Acceptance Testing (UAT) is the final phase in the software testing process where actual software users test the software to ensure it can handle required tasks in real-world scenarios, according to specifications. UAT Test Case Templates are the blueprints for this critical testing phase, providing a systematic approach to assessing the end-user experience.

A UAT Test Case Template typically includes the following components:

  1. Test Case ID: A unique identifier for each test case.
  2. Test Scenario: A high-level description of what is to be tested, often linked to a user story or business requirement.
  3. Test Steps: Detailed instructions on how to carry out the test, including any setup that might be needed.
  4. Test Data: Specific data that is required to perform the test.
  5. Expected Result: The outcome that should occur if the system functions correctly.
  6. Actual Result: The actual outcome of the test, to be filled in by the tester.
  7. Pass/Fail: A section to note whether the test case passed or failed based on the expected versus actual results.
  8. Comments: Any additional observations or notes from the tester, which can be crucial for debugging issues.

Why Use a Template?

Test Templates standardize the testing process, ensuring that every tester knows exactly what to do and what to look for. This standardization is vital for UAT, as it often involves stakeholders who may not be as technically adept as professional testers. 

A well-designed template allows for clear communication of test scenarios and results, making it easier to identify and resolve any issues before the software goes live.

Customizing Your Template

While many templates are available, it’s essential to tailor them to the specific needs of your project. This customization can include adding, removing, or modifying fields to better align with the software’s unique aspects and the end-user’s specific requirements. For example, if your software requires complex security checks, you might include additional fields related to security scenarios and expected behaviors.

In Practice

Let’s consider a UAT Test Case Template in action. Imagine you’re testing an e-commerce application’s checkout process. Your template would guide you through the steps of selecting items, entering payment information, and completing the purchase. It would specify the expected outcomes at each step, such as successful payment processing and order confirmation. By following the template, you can methodically verify that the checkout process is intuitive, secure, and functions as intended from the customer’s perspective.

How to Create UAT Test Cases Template?

Creating a User Acceptance Testing (UAT) Test Case Template is a structured process that ensures the software meets the end-user requirements before it goes live. It’s a critical step that bridges the gap between the development team’s understanding of requirements and the end-users’ expectations. 

Here’s how to craft a UAT Test Case Template, with considerations for both manual and automated approaches.

For Manual Testing:

  1. Identify User Stories/Requirements: Begin by identifying the user stories or business requirements that the software must satisfy. These will form the basis of your test scenarios.
  2. Define Acceptance Criteria: For each user story, define clear and measurable acceptance criteria. This will help you understand what a successful outcome looks like for each test.
  3. Design Test Cases: Create detailed test cases for each acceptance criterion. Include the steps to execute the test, the expected results, and any specific data needed.
  4. Peer Review: Have another team member review the test cases to ensure they are clear and cover all scenarios.
  5. Prepare Test Environment: Set up the test environment to mirror the production environment as closely as possible to ensure accurate results.
  6. Execute Test Cases: Run through the test cases manually, record the actual results, and compare them with the expected results.
  7. Log Defects: If there are discrepancies between the expected and actual results, log defects for the development team to fix.
  8. User Feedback: Incorporate feedback from the actual end-users to refine the test cases and ensure they align with user expectations.

For Automation:

  1. Select a Tool: Choose an automation tool that is user-friendly and requires minimal coding knowledge, such as Testsigma. Here is the list of best user acceptance testing tools.
  2. Define Test Scenarios: Similar to manual testing, define the test scenarios based on user stories or requirements.
  3. Automate Test Cases: Use Testsigma to automate the test cases. With Testsigma, you can write tests in simple English, making it accessible for non-technical stakeholders.

  1. Data-Driven Testing: Utilize Testsigma’s data-driven capabilities to run tests with various data sets, enhancing the test coverage.
  2. Integrate with CI/CD: Integrate Testsigma with your CI/CD pipeline for continuous testing and faster feedback.
  3. Analyze Results: Use Testsigma’s detailed reports and dashboards to analyze test results and identify areas of improvement.
  4. Maintain Test Suites: Regularly update and maintain your automated test suites to keep up with changes in the application.
  5. Leverage AI: Take advantage of Testsigma’s AI features to self-heal and adapt tests when there are changes in the UI.

Incorporating a tool like Testsigma in the automation process simplifies the creation and execution of UAT test cases. It allows for a more agile and efficient testing process, ensuring that the application is thoroughly evaluated from a user’s perspective before release.

By following these steps, you can create a comprehensive UAT Test Case Template that is robust and ensures that all critical user pathways are tested, whether manually or through automation with tools like Testsigma.

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User Acceptance Report Template Contents

A User Acceptance Report is a key document that summarizes the results of the UAT phase. It provides stakeholders with an overview of testing outcomes, highlights any outstanding issues, and ultimately serves as a formal agreement that the system meets the required standards. Let’s delve into the contents of a User Acceptance Report Template and understand what each section entails.

Field Description and Tips to Complete:

This section of the report should provide a comprehensive list of all fields included in the UAT report, along with instructions or tips on how to fill them out accurately. It ensures that the report is filled systematically and consistently across different testers or test phases.

  • Test Case ID: A unique identifier for each test case.
  • Test Scenario: A brief description of the functionality being tested.
  • Preconditions: Any requirements or conditions that must be met before the test is performed.
  • Test Steps: The specific actions taken to carry out the test.
  • Expected Result: The anticipated outcome if the system functions correctly.
  • Actual Result: The actual outcome observed during testing.
  • Pass/Fail: A notation of whether the test case passed or failed.
  • Comments: Any additional notes or observations from the tester.

Project Deliverables and Acceptance Criteria Validation:

This part of the report focuses on matching the completed project deliverables against the predefined acceptance criteria. It should detail whether each deliverable meets, partially meets, or fails to meet the acceptance criteria, providing a clear picture of the project’s status.

  • Deliverable: A list of the outputs from the project.
  • Acceptance Criteria: The standards or requirements that the deliverables must meet.
  • Status: The current status of the deliverable in relation to the acceptance criteria.

Outstanding Issues and Resolution Plan:

Here, you document any issues discovered during UAT that have not been resolved. For each issue, there should be a plan or a set of actions proposed to resolve it, along with timelines and responsibilities.

  • Issue ID: A unique identifier for each outstanding issue.
  • Description: A detailed description of the issue.
  • Impact: The effect of the issue on the system or users.
  • Resolution Plan: Steps to be taken to resolve the issue.
  • Owner: The individual or team responsible for resolving the issue.
  • Due Date: The targeted date for issue resolution.

Acceptance Signatures:

The final section is where key stakeholders sign off on the UAT report, indicating their acceptance of the system. This formalizes the acceptance of the project deliverables and signifies that the system is ready for production.

  • Stakeholder Name: The name of the stakeholder providing the signature.
  • Role: The stakeholder’s role or title within the project.
  • Signature: The stakeholder’s actual signature.
  • Date: The date the signature was provided.

Each of these sections plays a vital role in the UAT process, ensuring that all aspects of testing are documented, reviewed, and agreed upon before the system goes live. It’s a critical step in the project lifecycle, providing transparency and accountability for the project team and stakeholders.

UAT Test Plan Template

A UAT Test Plan outlines the strategy that will be used to verify and ensure that a software solution meets its business requirements. It’s a blueprint for conducting the tests and contains all the details on what will be tested, how the testing will be conducted, who will perform the tests, and the expected outcomes. To streamline your UAT process, we’ve prepared a comprehensive UAT Test Plan Template that you can download and tailor to your project’s needs. This template is designed to help you cover all aspects of the UAT phase efficiently.

UAT Test Case Templates

UAT Test Case Templates are essential tools that guide testers through the process of verifying that a solution works for the user. They provide a structured approach for checking that the software can handle required tasks in real-world scenarios, according to specifications. A well-constructed test case template can save time and ensure that the UAT is thorough and effective. We have a UAT Test Case Template ready for you to download, which will help you in documenting the test scenarios, test steps, expected results, and actual results.

User Acceptance Testing Template Checklist

User Acceptance Testing (UAT) is the final phase of the software testing process where actual software users test the software to ensure it can handle required tasks in real-world scenarios, according to specifications. Here’s a checklist to ensure your UAT templates are comprehensive and effective:

  1. Test Case Identifier: Each test case should have a unique identifier for easy reference.
  2. Test Scenario: Clearly define what situation or functionality the test case is intended to assess.
  3. Preconditions: List any specific conditions that must be met before the test case is executed.
  4. Test Steps: Provide detailed steps for the tester to follow during the UAT process.
  5. Test Data: Include any necessary data that will be used for testing, such as login information, input values, etc.
  6. Expected Result: Describe the expected outcome if the test case passes.
  7. Actual Result: Leave space for testers to record what actually happened when they performed the test.
  8. Status: Indicate the final status of the test case (e.g., Pass, Fail, Blocked).
  9. Comments: Provide a section for any additional observations or notes from the tester.
  10. Attachments: Ensure there is an option to attach any relevant screenshots or documents that provide evidence of the test case execution.
  11. Sign-off: Include a section for the tester to sign or add initials to confirm that the test has been executed and the results are accurate.
  12. Date: Record the date of the test case execution for tracking progress and planning future tests.

This checklist is designed to ensure that your UAT templates are ready for testers to use and that they cover all necessary aspects of the testing process.


In wrapping up, User Acceptance Testing (UAT) is a critical phase in the software development lifecycle. It serves as the final verification to ensure the software meets business requirements and is ready for deployment. A well-structured UAT test case template streamlines this process, providing a clear and consistent framework for testers to validate the functionality and performance of the application. By utilizing a comprehensive UAT test case template, organizations can significantly enhance the efficiency and effectiveness of their testing efforts, leading to a smoother transition to production and higher satisfaction among end-users.

Frequently Asked Questions

Does QA write UAT test cases?

Quality Assurance (QA) teams often draft initial UAT test cases based on business requirements. However, the actual users or business stakeholders typically refine these cases to ensure they align with real-world usage scenarios. The collaboration between QA and the end-users is crucial in creating effective UAT test cases that accurately reflect user needs and expectations.

Why UAT test case template?

A UAT test case template is essential because it provides a standardized approach to testing, ensuring that all critical user scenarios are covered. It helps in maintaining consistency across tests, reducing the likelihood of errors or oversights. Moreover, a template saves time and resources by streamlining the testing process and making it easier for stakeholders to review and understand test outcomes.

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