How to Write Test Cases for Hotel Booking

Thanks to new software, now things like bank payments or space missions are easy to do with just a touch. This technological revolution has significantly impacted the hotel industry as well. As a result of that you can effortlessly make reservations and arrive at your selected hotel with all arrangements tailored to your preferences. However, it is very important to write test cases for hotel management system to make sure that the reservation process goes smoothly and reliably. 

With this article, we are going to have a look at how to write test cases for hotel booking including location validation, end-to-end hotel reservation, group booking, and other non-functional aspects. Then we will be discussing what tools can be used to automate test cases for hotel booking and how to automate test cases for hotel booking using Testsigma.

Overview- Test Cases for Hotel Booking

It is very important to keep a set of test cases for hotel booking since the testers should always make sure both functional and non-functional aspects are working fine there. The written test cases should cover aspects such as location validation, room reservation processes, group bookings, and other non-functional aspects such as performance, security, and compatibility. 

By thoroughly testing those aspects and automating whats needed, the testers can guarantee a smooth and reliable hotel booking experience for the end users.

Read more about automated web application testing.

Test Cases For Hotel Booking – Validate Location Field

When writing hotel booking test cases, it’s important to make sure of its functionality across various scenarios. This includes testing its acceptance of alphanumeric characters, special characters, handling of character limits, spaces, case sensitivity, empty inputs, character limit exceedance, and support for symbols and letters of languages other than English.

• Alphanumeric characters: Verify whether the location text field accepts valid simple, capital letters and numeric characters.
• Special characters: Verify whether the location text field accepts special characters if applicable.
• Characters limit: Verify whether the location text field can handle long strings within the specified character limit.
• Trimming spaces: Verify whether the location text field can handle spaces and leading spaces.
• Case Sensitivity: Verify whether the location text field is case-insensitive.
• Empty Input: Verify whether the location text field rejects empty inputs.
• Character Limit Exceeded: Verify whether the location text field rejects input beyond the specified character limit.
• International Characters: Verify whether the location text field handles international characters such as letters in other languages etc.

Test Cases For Hotel Reservation System – End-to-End Test

When writing end-to-end test cases for hotel reservation system, it’s important to verify various functionalities to provide a smooth user experience. These test cases for hotel booking verify user registration and login, hotel search and selection, room reservation, payment processing accuracy, receipt of confirmation emails, ability to modify or cancel reservations, and access to reservation history.

• User registration and login: Verify whether users can successfully create a new user account and log in to the hotel reservation system.
• Hotel search and selection: Verify whether users can search for hotels based on the given search criteria and select a preferred hotel from the search results.
• Room reservation: Verify whether users can reserve a room in the selected hotel.
• Payment processing: Verify whether the payment calculations of the reservation are correct and the user can proceed with the payment with no issues.
• Confirmation email: Verify whether users receive a confirmation email after completing the hotel reservation.
• Modification of reservation: Verify whether users can modify the hotel reservations that are already completed.
• Cancellation of reservation: Verify whether users can cancel the hotel reservations that are already completed.
• View reservation history: Verify whether users can view their hotel reservation history.

Test Cases For Hotel Booking – Group Booking

When writing test cases for hotel management system considering group bookings, it’s very important to make sure that the system effectively handles various aspects of group reservations. These include verifying the system’s capacity for maximum and minimum group sizes, checking room availability, accommodating special requests, applying group discounts, processing payments accurately, facilitating communication channels, and communicating the cancellation policy clearly to users.

• Maximum group size limit: Verify whether the system can handle a group booking with the maximum allowed number of guests.
• Minimum group size limit: Verify whether the system correctly handles a group booking with the minimum required number of guests.
• Availability check for group booking: Verify whether the system accurately checks the availability of rooms for a group booking.
• Special requests for the group: Verify whether the system accommodates special requests for a group booking, such as nearby rooms or specific facilities.
• Group booking discount: Verify whether the system can apply any discounts or special rates for group bookings.
• Payment handling for group booking: Verify whether the system accurately processes payments for a group booking.
• Communication for group booking: Verify whether there are proper communication channels for the group bookings such as confirmation emails and updates.
• Cancellation policy for group booking: Verify whether there is a cancellation policy for group bookings and it is communicated to users with no issues.

Hotel Booking Test Cases – Non-Functional

When writing test cases for hotel booking, non-functional aspects are just as important as functional ones in providing a perfect user experience. These test cases validate performance, scalability, security, reliability, usability, compatibility, accessibility, and data integrity testing.

• Performance testing: Verify whether the system responds with minimum time durations under various load conditions.
• Scalability testing: Verify whether the system can handle the increasing number of users, number of bookings, and data volumes.
• Security testing: Verify whether the system behaves securely while protecting user data and transaction information.
• Reliability testing: Verify whether the system operates reliably without unexpected downtime or failures.
• Usability testing: Verify whether the system is easy to use and navigate, leading to a positive user experience.
• Compatibility testing: Verify whether the system functions correctly across all supported devices, browsers, and platforms.
• Accessibility testing: Verify whether the system is accessible to users with disabilities, and verify whether the system meets accessibility standards and guidelines.
• Data integrity testing: Verify whether data remains accurate and consistent throughout various operations, with no loss or corruption.

List of Tools to Automate Test Cases for Hotel Booking

Test automation plays an important role in software development, and it guarantees an efficient and reliable execution of test cases. When it comes to writing hotel booking test cases, test automation can streamline the testing process by automating repetitive testing tasks such as searching for available hotel rooms, making room reservations, and processing payments. This helps the testers in saving time and it also increases the accuracy of testing while leading the software to a quality product.

Below are some tools that are commonly used for automating test cases for hotel booking.

• Selenium WebDriver
• Cypress
• Appium
• Katalon Studio
• TestComplete

Here is a comparison of the above-mentioned tools with Testsigma,

Testsigma	Selenium WebDriver	Cypress	Appium	Katalon Studio	TestComplete
There is a subscription-based pricing	Free and open-source	Free and open-source	Free and open-source	Free and paid versions are available	Paid version
Test cases can be written using plain English language	Supports multiple languages such as Java, Python, C#, etc.	Supports JavaScript	Supports multiple languages such as Java, Python, etc.	Supports multiple languages such as Groovy, Java, JavaScript, C#, etc.	Supports multiple languages such as JavaScript, VBScript, Python, etc.
Supports web, API, mobile, and desktop applications	Supports web applications	Supports web applications	Supports mobile applications (iOS & Android)	Supports web, API, mobile, and desktop applications	Supports web, desktop, and mobile applications
User-friendly, no coding skills required	Requires coding skills for test script creation	Easy to use, minimal setup required	There is a moderate learning curve	User-friendly interface, no coding required	Record and replay features available
Supports parallel execution	Requires additional setup for parallel execution	Supports parallel execution	Supports parallel execution	Supports parallel execution	Supports parallel execution
Integration available with CI/CD tools	Integration available with CI/CD tools	Integration available with CI/CD tools	Integration available with CI/CD tools	Integration available with CI/CD tools	Integration available with CI/CD tools
There is a built-in reporting feature	Custom reporting can be done with third-party tools	There is a built-in reporting feature	Custom reporting can be done with third-party tools	The customizable reporting feature is available with built-in templates	There is a built-in reporting feature
AI-driven test automation is used	No AI/ML features	No AI/ML features	No AI/ML features	AI-augmented test automation	AI-powered visual recognitionI
There is an active community support	There is a large community support and extensive resources	There is a growing community support	There is an active community support	There is an active community support	There is a strong community support

How to Automate Test Cases for Hotel Booking Using Testsigma?

Here we are going to use Testsigma as the tool to automate test cases for hotel booking. First, we will be writing a simple test case and adding a group of test cases into a test suite in Testsigma.

1. First and foremost, you can log in to the Testsigma application and you will be navigated to the Testsigma dashboard.

2. There you can hover on the “Create  New” button which is located in the top left corner and click on the “Test Case” option.
3. There you will be navigated to the “Create Test Case” screen. You can give a meaningful name for your test script. In this instance, we can give a name such as “Verify whether the user can log in to the hotel booking system with a valid username and password”.
4. Under the URL area, you can give the URL to the login page of your web application. (Please note that this is not mandatory since we can define the URL in the test steps as well.)

5. In Testsigma, there are several ways for you to define test steps. Using them it is easy to configure the test steps when it comes to running the test script. For example, let us take the second test step which is inserting a valid username. There, you can define the test step like “Enter <Valid Username> in the <Element> field. No need to keep the ways of defining the test steps in mind since Testsigma gives you suggestions automatically.

6. It is very important to have assertions when it comes to test scripting otherwise we might not be able to verify whether we have navigated to the correct destination. This is why we have added the last test step.
7. There, you can add a test step in Testsigma like “Verify that the current page title contains <Successful Login>”. (Please note that Testsigma has a lot of suggestions when it comes to assertion test steps.)
8. Now, we have completed the test scripting phase. Let’s simply click on the “Run” button at the top to execute the test.
9. After clicking on the Run button, the Ad-hoc Run section will appear. There, you can configure the run settings by changing information such as Test Running Environment, Operating System, OS Version, Browser, Browser Version, Resolution, Headless Run, etc.

10. After setting those settings and executing the test, you will be able to see the results of the test run.
11. Like this, you can create several test cases for hotel booking and group them into a test suit which can be executed using Testsigma.
12. In Testsigma, you can see the status (Pass/Fail) for each test step of your test script with separate execution times, logs, and screenshots as well.

Automate your tests for web, mobile, desktop applications and APIs, all from the same place, 5x faster, with Testsigma

Conclusion

It is very important to learn how to write test cases for hotel booking and create a thorough test suite with a proper amount of test cases for hotel booking to make sure that the relevant system is more reliable and functional. On the other hand, test automation using a suitable tool or framework makes that process easier. By testing different functionalities using different test cases for hotel booking, such as validating inputs and checking the end-to-end process, the development teams can detect and address any issues at the earliest in the software testing life cycle. This leads the software application to a better user experience and a smoother system performance. With those kinds of effective testing strategies, the testers can confidently deliver a high-quality hotel booking platform that meets all the user expectations.