Optimizing Fintech Testing:
Credit Saison India’s Transition to Scalable QA With 80% Coverage, Automating Over 5000+ Tests Daily

About Credit Saison India

Credit Saison India also known as Kisetsu Saison Finance is a leading fintech company based in Bangalore, India. It is a subsidiary of Credit Saison or simply Saison, a Japanese financial services company affiliated to Mizuho Financial Group. As Japan’s third-largest credit card issuer, Credit Saison focuses on providing innovative financial solutions. The company’s offerings include digital lending products that enable seamless, tech-driven disbursal of loans within minutes—a significant advancement over traditional banking processes. Over the years, Credit Saison India has achieved remarkable milestones, including a AAA rating, a recognition that underscores the company’s commitment to operational excellence and innovation in the financial sector. With a strong emphasis on data security, microservices architecture, and AWS-driven infrastructure, the company continues to revolutionize the fintech space.

The Challenges Faced by Credit Saison India

Credit Saison India’s rapid growth brought unique testing challenges. As their product offerings expanded, the demand for rapid, high-quality testing grew significantly. The key challenges included:

• Frequent Application Updates and Dynamic Changes: With every sprint introducing significant updates to their web and mobile applications, maintaining test scripts became a cumbersome and repetitive task.
• Labor-Intensive Manual Testing Efforts: Despite having backend automation tools, the team relied heavily on manual testing for frontend and mobile applications - iOS and Android, which was time-consuming and prone to errors.
• Scalability Constraints: Managing over 400 APIs, web services, and mobile flows with a QA team of 21 members created bottlenecks in delivering timely results.
• The Need for a Unified Testing Platform: End-to-end testing of business scenarios involving APIs, databases, and frontend applications highlighted the necessity of a unified platform. Traditional tools failed to address these requirements effectively, creating inefficiencies and gaps in the testing process.
• Intense Release Schedules: With daily or thrice-weekly releases, the pressure to ensure high-quality deliverables demanded an efficient and scalable test automation solution.

Discovering Testsigma

To address these challenges, Credit Saison India sought a scalable and efficient test automation solution. After evaluating multiple tools through rigorous Proof of Concept (PoC) exercises, Testsigma stood out for its comprehensive capabilities, particularly with easy-to-start codeless automation while handling complex, enterprise-grade integrations across the QA stack. Despite higher initial costs compared to competitors, Testsigma’s ability to meet their unique requirements made it the preferred choice.

How Testsigma Transformed Credit Saison India’s QA Processes

• Automation Simplified: Testsigma’s codeless test automation platform enabled the quality engineering team to automate their frequently changing web and mobile applications, both iOS and Android. The platform’s intuitive interface reduced the need for extensive scripting, saving time and effort.
• Unified Testing Platform for End-to-End Workflows: Testsigma provided a unified platform that seamlessly supported complex business workflows involving API calls, database interactions, and frontend processes. This holistic approach addressed Credit Saison India’s need for a cohesive testing solution, streamlining their QA efforts across all applications.
• Achieving Comprehensive Test Coverage: Before adopting Testsigma, Credit Saison India relied heavily on manual testing, with the regression suite automated to only around 30% based on business scenarios. Post onboarding Testsigma, they achieved 80% automation of their regression suite and significantly enhanced test coverage, particularly in business functionalities, reducing reliance on manual testing.
• Resource Optimization: Automation allowed the QA team to handle the growing complexity of testing without increasing headcount. The company avoided a 30-40% expansion in the QA team, significantly reducing operational costs.
• Faster Regression Cycles: Regression suites with 5,000+ test cases now run overnight, with results available by morning. This expedited release cycles and improved efficiency.
• Enhanced Stability and Scalability: Testsigma’s reliable, 24/7 operational platform provided the QA team with the confidence to handle even the most dynamic application changes.
• Ease of Maintenance: The platform’s AI-powered self-healing capabilities and its codeless nature minimized the effort required to adapt to frequent application updates.

Key Results Achieved

• 5,000+ Test Cases Executed Daily: Regression cycles are now completed on a daily basis, providing timely feedback for release readiness.
• 80% Automation Coverage: Substantial reduction in manual efforts across web and mobile applications.
• 40% Resource Savings: Optimized resource utilization, avoiding additional hires while managing increased workloads.
• Frequent, High-Quality Releases with confidence: Enabled daily or thrice-weekly releases with confidence in product quality.
• Improved Productivity : Automation of redundant tasks freed the quality engineering team to focus on strategic testing activities.

Conclusion

Credit Saison India’s partnership with Testsigma has significantly enhanced their Quality Engineering, enabling them to keep pace with rapid growth and application changes. With streamlined testing, improved coverage, and efficient resource utilization, Testsigma continues to empower Credit Saison India in delivering high-quality financial solutions. By embracing cutting-edge codeless automation, the company has set a benchmark for operational efficiency and innovation in the fintech industry.