- NLPs
Retrieve Value in Text Element- Capture Dropdown Elements
- Unable to Select Radiobutton
- Unable to Click Checkbox
- Clearing the Session or Cookies
- UI Identifier NLP
- Drag & Drop NLP
- Uploading Files NLP
- Use MySQL Addon in NLPs
- setup
- Server Docker Deployment Errors
- Secured Business Application Support
- Troubleshooting Restricted Access to Testsigma
- Why mobile device not displayed in Testsigma Mobile Test Recorder?
- Unable to Create New Test Session
- Agent Startup Failure Due to Used Ports
- Tests Permanently Queued in Local Executions
- Fix Testsigma Agent Registration Failures
- Testsigma Agent Cleanup
- Need of Apache Tomcat for Testsigma Agent
- web apps
- URL not accessible
- Test Queued for a Long Time
- Issues with UI Identifiers
- Missing Elements in Recorder
- Collecting HAR File
- Errors with Browser Session
- Page Loading Issues
- mobile apps
- Failed to Start Mobile Test Recorder
- Troubleshooting “Failed to perform action Mobile Test Recorder” error
- Why Test Execution State is Queued for a Long Time?
- Why Mobile App Keeps Stopping After Successful Launch?
- More pre-requisite settings
- Why am I not able to start WDA Process on iPhone?
- What are the Most Common causes for Click/Tap NLP Failure?
- How to Find App Package & Activity in Android?
- Cross-environment Compatible ID Locators (Android)
- Why Accessibility IDs Over other Locators?
- What are Common Android Issues & Proposed Solutions?
- How to Find the App Bundle ID for iOS?
- Developer Mode (iOS 16 & Above)
- How to Handle iOS App Compatibility Issues?
- How to Disable Play Protect for SMS Forwarder Installation?
- How to Capture Network Logs in an Android Application?
Troubleshooting Restricted Access to Testsigma
If you cannot access the Testsigma application due to network restrictions set by your administrator, you need to request whitelisting the necessary URLs required for Testsigma. This article discusses how to access Testsigma under restricted environments.
Blocking Exceptions to Access Testsigma
1. Application Access
-
To access the application, ensure that the following domain is whitelisted:
*.testsigma.com
- To automate secured business applications refer to the documentation on secured business application support.
2. Customer Support Portals
- Testsigma Chat Support: Testsigma chat support services ensure seamless communication with the Testsigma support team. For support queries via live chat.
- Testsigma Help Desk: Allows you to create tickets and check the status of ticket inquiries. If you have any problems using Testsigma application, you can raise a ticket through Testsigma Help Desk. The support team will address all your queries.
Domains to whitelist to access customer support portals:
*.freshchat.com*.freshdesk.com
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