- NLPs
Retrieve Value in Text Element- Capture Dropdown Elements
- Unable to Select Radiobutton
- Unable to Click Checkbox
- Clearing the Session or Cookies
- UI Identifier NLP
- Drag & Drop NLP
- Uploading Files NLP
- Use MySQL Addon in NLPs
- setup
- Server Docker Deployment Errors
- Secured Business Application Support
- Troubleshooting Restricted Access to Testsigma
- Why mobile device not displayed in Testsigma Mobile Test Recorder?
- Unable to Create New Test Session
- Agent Startup Failure Due to Used Ports
- Tests Permanently Queued in Local Executions
- Fix Testsigma Agent Registration Failures
- Testsigma Agent Cleanup
- Need of Apache Tomcat for Testsigma Agent
- web apps
- URL not accessible
- Test Queued for a Long Time
- Issues with UI Identifiers
- Missing Elements in Recorder
- Collecting HAR File
- Errors with Browser Session
- Page Loading Issues
- mobile apps
- Failed to Start Mobile Test Recorder
- Troubleshooting “Failed to perform action Mobile Test Recorder” error
- Why Test Execution State is Queued for a Long Time?
- Why Mobile App Keeps Stopping After Successful Launch?
- More pre-requisite settings
- Why am I not able to start WDA Process on iPhone?
- What are the Most Common causes for Click/Tap NLP Failure?
- How to Find App Package & Activity in Android?
- Cross-environment Compatible ID Locators (Android)
- Why Accessibility IDs Over other Locators?
- What are Common Android Issues & Proposed Solutions?
- How to Find the App Bundle ID for iOS?
- Developer Mode (iOS 16 & Above)
- How to Handle iOS App Compatibility Issues?
- How to Disable Play Protect for SMS Forwarder Installation?
- How to Capture Network Logs in an Android Application?
Testsigma Agent Cleanup
After an automatic update of the Testsigma agent, you might face issues where the agent pops up and then closes unexpectedly. This can occur if the agent is not correctly registered or there's a conflict between the agent.UUID in the agent.properties file and the system environment. In this case, cleanup of the agent is necessary.
Troubleshooting Steps
- Terminate the Agent: If the agent is active, completely shut it down.
- Remove Configuration Files: Go to the system's application data directory (this location varies by OS) and delete the folder containing the agent's configuration files.
NOTE:
This directory might be hidden by default and require changing your system settings to access it.
- Reinstall the Agent: After removing the configuration files, download the latest version of the agent from the Testsigma application.
- Start the Agent: Start the Agent once the download is complete. For more information, refer to the documentation on starting Testsigma agent.
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