- NLPs
Retrieve Value in Text Element- Capture Dropdown Elements
- Unable to Select Radiobutton
- Unable to Click Checkbox
- Clearing the Session or Cookies
- UI Identifier NLP
- Drag & Drop NLP
- Uploading Files NLP
- Use MySQL Addon in NLPs
- setup
- Server Docker Deployment Errors
- Secured Business Application Support
- Troubleshooting Restricted Access to Testsigma
- Why mobile device not displayed in Testsigma Mobile Test Recorder?
- Unable to Create New Test Session
- Agent Startup Failure Due to Used Ports
- Tests Permanently Queued in Local Executions
- Fix Testsigma Agent Registration Failures
- Testsigma Agent Cleanup
- Need of Apache Tomcat for Testsigma Agent
- web apps
- URL not accessible
- Test Queued for a Long Time
- Issues with UI Identifiers
- Missing Elements in Recorder
- Collecting HAR File
- Errors with Browser Session
- Page Loading Issues
- mobile apps
- Failed to Start Mobile Test Recorder
- Troubleshooting “Failed to perform action Mobile Test Recorder” error
- Why Test Execution State is Queued for a Long Time?
- Why Mobile App Keeps Stopping After Successful Launch?
- More pre-requisite settings
- Why am I not able to start WDA Process on iPhone?
- What are the Most Common causes for Click/Tap NLP Failure?
- How to Find App Package & Activity in Android?
- Cross-environment Compatible ID Locators (Android)
- Why Accessibility IDs Over other Locators?
- What are Common Android Issues & Proposed Solutions?
- How to Find the App Bundle ID for iOS?
- Developer Mode (iOS 16 & Above)
- How to Handle iOS App Compatibility Issues?
- How to Disable Play Protect for SMS Forwarder Installation?
- How to Capture Network Logs in an Android Application?
Why am I not able to start WDA Process on iPhone?
If you are facing an issue where you are unable to start the WDA process on your iPhone, you can follow the troubleshooting steps given below:
For Example, let's say you have updated an iOS device with the latest version we are not supporting. You can contact the customer support team for the latest version of the device support files. Once you receive the files, perform the steps given below:
Steps to Troubleshoot
- Stop the Testsigma Agent.
- Disconnect the iOS device.
- Navigate to C:\Users\dhaya\Downloads\TestsigmaAgentWindows\TestsigmaAgent\ios\DeviceSupport\ <version>
- Delete the <version> folder.
- Extract the zip file that was shared by Testsigma and add it to the above-mentioned path.
- Start the Testsigma Agent.
- Once it is started, connect the iOS device.
- Try to record the elements and observe.
NOTE:
Whenever you update your iPhone to a higher version and experience any issues, reach out to Testsigma support. We can provide you the required device support files to ensure that the customer's device is compatible with the Testsigma platform.
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