How to Resolve Access Blocked Errors When Downloading the Agent?


When attempting to download Testsigma Agent, you may see an error indicating that access is blocked for security reasons or that the file type is not allowed. To resolve this issue, you need to whitelist certain URLs and IPs to unblock. This article discusses how to unblock access by allowing the necessary URLs and IPs.

Access Blocked


Steps to Resolve the Issue

  1. Whitelist Local Agent, Cloud App, Cloud Audit, Cloud ID, and Cloud Addon domains/IPs

    Domain: app.testsigma.com

    IPs:

    • 166.117.52.243
    • 166.117.190.246
  2. Whitelist Testsigma Tunnels (used by Local Agent)

    Domain: connect.testsigma.com

    IPs:

    • 166.117.49.200
    • 166.117.156.234
  3. Whitelist Mobile Recorder (used by Cloud in browser)

    Domain: mobilerecorder.testsigma.com

    IPs:

    • 166.117.86.235
    • 166.117.227.251
  4. Whitelist Asset Proxy (used by Cloud and Local Agent)

    Domain: asset-proxy.testsigma.com

    IPs:

    • 166.117.67.252
    • 166.117.170.206
  5. Whitelist LAB IPs (for incoming connections from Lab during test runs)

    IPs:

    • 35.174.92.188
    • 34.204.63.14
    • 74.50.105.97
  6. Whitelist Additional Domains for Local Agent

    • Chrome Drivers

      • googlechromelabs.github.io
      • chromedriver.storage.googleapis.com
      • storage.googleapis.com
      • registry.npmmirror.com
      • http://raw.githubusercontent.com
    • Firefox Drivers

      • http://raw.githubusercontent.com
      • registry.npmmirror.com
    • Edge Drivers

      • https://msedgewebdriverstorage.blob.core.windows.net/
    • IE Drivers

      • msedgewebdriverstorage.blob.core.windows.net
  7. Whitelist Additional Testsigma Services

    • static-id.testsigma.com
    • id.testsigma.com