What Should I Do If My Browser Blocks Local Network Access?


When you click Open the desktop app from the Testsigma web application, the desktop app may fail to launch and display a Local network access is blocked by your browser message in Chrome browser versions 139 and later. This issue can occur due to Chrome browser permission restrictions. After a browser version update, the permissions required to open the desktop application (such as pop-ups or local network access) may be blocked, causing Chrome to prevent the request.

Try Again

This article discusses how to resolve the permission issue.


Steps to Resolve the Permission Issue

  1. In Chrome, click the Site Information icon in the address bar.
  2. Ensure the following permissions are set to Allow:

    • Pop-ups and redirects
    • Local network access Permissions
  3. If these permissions were previously denied, click Reset permissions.
  4. Refresh the page.
  5. Click Open the desktop app again in Testsigma.
  6. When Chrome displays the permission prompt, click Allow or Open to proceed with launching the desktop application.

Issue Still Persists: Check Network Logs

If the problem continues, use Chrome Developer Tools to confirm whether a network-level block is causing the issue.

  1. In Chrome, press F12 (or right-click anywhere on the page and select Inspect) to open Developer Tools.
  2. Click the Network tab.
  3. Click Open the desktop app in Testsigma.
  4. Check the network requests that appear. If you see failed requests for authorizeTestsigmaTerminal marked as failure, your network is blocking the connection. failed requests
  5. To confirm, copy the URL and paste it in the browser: https://local.testsigmaagent.com
NOTE:

If you see the failed authorizeTestsigmaTerminal request, share this screenshot with your IT administrator and request them to allow local.testsigmaagent.com and the Testsigma desktop app to communicate over the local network.