Types of Testing – What are Different Software Testing Types?

To improve the quality of a software product built by developers, software testing is the key. Testing is essential to ensure that the end product delivered is stable and works according to the required specifications. As software testing plays a significant role in the delivery of the final product, it is necessary to consider that the testing process must involve accurate, exhaustive test cases and firm test strategy.



Test coverage has a huge impact on what is received as an end product. Efficient and apt test coverage covers all minute points &amp; areas, that many times go neglected. Complete test coverage should include scenarios on latency, speed, security, and usability. Hence, organizations always look for testers who can comprehend testing with precision and effectiveness. 



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Common_TestnbspAutomation_Mistakes_QA_Teams_Tend_To_Make">1 Common Test&nbsp;Automation Mistakes QA Teams Tend To Make</a></li><li><a href="#1_Identifying_what_can_be_automated_and_not">2 1. Identifying what can be automated and not</a></li><li><a href="#2_Not_providing_proper_training_to_team_membersnbsp">3 2. Not providing proper training to team members&nbsp;</a></li><li><a href="#3_Lack_of_Supervision">4 3. Lack of Supervision</a></li><li><a href="#4_Not_paying_heed_to_your_Return_on_Investment_ROI">5 4. Not paying heed to your Return on Investment (ROI )</a></li><li><a href="#5_Automating_large_tasks">6 5. Automating large tasks </a></li><li><a href="#6_Use_of_Record_Playback_tools_for_scripting">7 6. Use of Record &amp; Playback tools for scripting</a></li><li><a href="#7_The_tool_is_chosen_just_because_it8217s_open-source">8 7. The tool is chosen just because it&#8217;s open-source</a></li><li><a href="#8_Other_common_test_automation_mistakesnbsp">9 8. Other common test automation mistakes&nbsp;</a></li><li><a href="#What_are_the_basic_principles_to_achieve_success_while_automating_a_process">10 What are the basic principles to achieve success while automating a process?</a></li><li><a href="#Tips_for_QA_team_members_to_achieve_a_good_success_rate_in_automationnbsp">11 Tips for QA team members to achieve a good success rate in automation&nbsp;</a></li><li><a href="#Tips_for_QA_Team_Leads_to_achieve_success_in_automation">12 Tips for QA Team Leads to achieve success in automation</a></li><li><a href="#Conclusion">13 Conclusion</a></li></ul></div>
<h2 class="wp-block-heading" id="common-test-automation-mistakes-qa-teams-tend-to-make">Common Test&nbsp;Automation Mistakes QA Teams Tend To Make</h2>



<h2 class="wp-block-heading" id="1-identifying-what-can-be-automated-and-not">1. Identifying what can be automated and not</h2>



For a tester, understanding what areas to automate and how it will help the organization is the basic rule of thumb for the success of test automation. If a tester fails to understand the primary goal of automating a process and what benefits it will bring to the organization, it would be a waste of money.



If you have no experience with automation, it’s difficult to decide which tasks to automate and which ones to execute manually. But it’s also a mistake going in without a plan. You need to have a clear understanding of automation and how it will affect daily tasks, cost and time in the long run.



<figure class="wp-block-embed-wordpress aligncenter wp-block-embed is-type-wp-embed is-provider-testsigma-blog"><div class="wp-block-embed__wrapper">
<blockquote class="wp-embedded-content" data-secret="ncyBm7Ru1u"><a href="https://testsigma.com/blog/test-automation-frameworks/">Test Automation Frameworks: Types, Benefits, and How to Choose the Right One</a></blockquote><iframe loading="lazy" class="wp-embedded-content" sandbox="allow-scripts" security="restricted" style="position: absolute; visibility: hidden;" title="&#8220;Test Automation Frameworks: Types, Benefits, and How to Choose the Right One&#8221; &#8212; Testsigma Blog" src="https://testsigma.com/blog/test-automation-frameworks/embed/#?secret=Uh5MBfPTuc#?secret=ncyBm7Ru1u" data-secret="ncyBm7Ru1u" width="500" height="282" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>
</div><figcaption>How to determine which framework is right for your organization? </figcaption></figure>







<h2 class="wp-block-heading" id="2-not-providing-proper-training-to-team-members">2. Not providing proper training to team members&nbsp;</h2>



Organizations often fail to understand that making a change is easy, but making people accept the change and live with it is really very hard. This is where businesses struggle. They adopt automation without taking their team on board and don’t understand their employees who make or break the deal.



There are two critical phases where you need to ensure your team is with you:



1. &nbsp; Training and adaptation



2. &nbsp; Testing and implementation of the automated solution



The introduction of any tool requires proper training of the tool to the members who will be using it. It should not be rolled out to the organization and asked to do hit and trial. The tools should be made familiar with a bunch of people and then once they are well versed with it they should train others. Using mentoring software can help facilitate this process by organizing training sessions and tracking progress to ensure effective knowledge transfer.



The best way to do this is by offering training. Before enacting your automation strategy, create a training document and have multiple meetings and workshops. It’s also helpful to host a testing session to ensure your staff fully understands the automated processes.



<h2 class="wp-block-heading" id="3-lack-of-supervision">3. Lack of Supervision</h2>



Supervision is not limited to managing your staff and their roles during automating a project. Supervision also includes managing the entire project along with the automation process. Failure to manage your automated processes results in losing control of the project and impacts sales adversely. Supervisors should always monitor the automated process activity to ensure all processes are successful and if something goes wrong, they should be the first one to know and get the issue fixed.



<h2 class="wp-block-heading" id="4-not-paying-heed-to-your-return-on-investment-roi">4. Not paying heed to your Return on Investment (ROI )</h2>



Investment in automating a process is not limited to license purchase only, it may require much more investment such as :



<ul class="list_style_disc"><li>Cost of implementation and installation</li><li>Extra tools and services</li><li>Hiring specialized staff</li><li>Running cost</li></ul>



<h2 class="wp-block-heading" id="5-automating-large-tasks">5. Automating large tasks </h2>



It’s a common perception, first to automate larger tasks. But, practically it is always better to automate smaller tasks first and focus on larger tasks later.



If you start automating the larger tasks first, it is going to be difficult and time-taking to complete. You also risk making serious errors and disrupting your whole process. Hence, it may lead to a loss of money.



What if you’re bogged down with multiple large projects. If automating them is the only solution, reorganize and prioritize these tasks into smaller chunks. Automate some parts of the task which you think are repetitive and work independently on the other parts.



<h2 class="wp-block-heading" id="6-use-of-record-playback-tools-for-scripting">6. Use of Record &amp; Playback tools for scripting</h2>



Record and playback tools generate complex scripts that are difficult to understand and maintain. Record and play features should only be viewed as a way to generate skeletal scripts. It should not be used as a final step in automated script creation. When automation is newly introduced in any organization, many testers depend on record and playback for creating test scripts, as they are not well versed with the automation process and methodology. Effective and Efficient Automation Testing requires good knowledge of the system and the creation of simple scripts. When testing scripts are simple, they are easy to understand for everyone in the team. Such scripts are also easy to maintain and update for testers that are well aware of the module.



<h2 class="wp-block-heading" id="7-the-tool-is-chosen-just-because-it-s-open-source">7. The tool is chosen just because it&#8217;s open-source</h2>



Nowadays, Open source tools are being widely accepted in the market. But, selecting an open-source tool as it would be cost-saving should not be the only tool selection criteria.



Open-source tools require you to be well versed with technical skills. If any issue crops up while handling the tool, you won’t be able to get the support over the phone or mail from the vendor.&nbsp;



Open-source tools attract users as they have no licensing fees but they also come with some limitations. Some have limited functionality and may not give you all the features you need, so be very clear about what you require and how the tool will help you to automate your desired requirement.



Many organizations end up using both open-source and commercial tools together since the commercial tools can fill in any missing functionality that the open-source tools don&#8217;t have, and often add value on top of the open-source tools.



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<h2 class="wp-block-heading" id="8-other-common-test-automation-mistakes">8. Other common test automation mistakes&nbsp;</h2>



The most common test automation mistakes which organizations tend to make while indulging in the fresh setup of automation process are:&nbsp;



<ol><li>Not understanding the benefits of automation</li><li>Not setting automation goals</li><li>Using automation to improve a bad process</li><li>Automating larger tasks as opposed to automating time-consuming tasks</li></ol>



Before you implement your automation strategy, understand these test automation mistakes and prevent making them. 



<h2 class="wp-block-heading" id="what-are-the-basic-principles-to-achieve-success-while-automating-a-process">What are the basic principles to achieve success while automating a process?</h2>



Some simple tips can be kept in mind while implementing automation:



1. Keep things simple. Do what is required. You should not overdo things to make it look fancy and complicated.



2. Doing simple things does not mean automating an easy process. It means you should take baby steps to achieve your automation goals. You may start automating with a simple feature, but it may happen that the final implementation of automation turns out to be complex.



3. The team should be cross-functional. You should not restrict the automation job either only with the testers or only with the developers. Each of the disciplines has to step into each other’s shoes to achieve automation of the project. This approach gives everyone an in-depth knowledge of the project and also the ability to tackle any technical issues that may arise.



4. Take your time to understand the application which you want to automate. Design it well to avoid technical mistakes.



5. Keep asking for feedback frequently from clients and testers to ensure the right product is being built.



6. Apply proper coding standards and practices. The design should be simple, try to keep the tests independent of each other. Consider factors like “maintainability” of the test suit.



7. Automation for a team is not just the implementation and maintenance, but it also includes the integration of the automated suite to Continuous Integration(CI). It requires testers to learn and adopt new skills, new tools, and technologies. 



<h2 class="wp-block-heading" id="tips-for-qa-team-members-to-achieve-a-good-success-rate-in-automation">Tips for QA team members to achieve a good success rate in automation&nbsp;</h2>



<ol><li>Each individual is responsible for their work product and its quality.&nbsp;</li><li>You should be responsible for your work, how to do, what to do and when to do. Team lead should not tell you what to do, every single day.</li><li>You should never hesitate in communicating, asking questions no matter even if you feel it is irrelevant, raise concerns, red-flags or issues as soon as they arise.</li><li>&nbsp;You should keep yourself updated and never stop learning.</li></ol>



<h2 class="wp-block-heading" id="tips-for-qa-team-leads-to-achieve-success-in-automation">Tips for QA Team Leads to achieve success in automation</h2>



<ol style="padding-bottom: 10px"><li>Establish strong processes and train your associates in such a way that they can work independently with minimum or no supervision</li><li>Consider the team’s opinion on timelines, schedules, effort estimations, and planning.</li><li>You should be approachable to the team for any type of communication.</li><li>Be a team player and share responsibilities.</li></ol>



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<h2>Conclusion</h2>



In a competitive market, where the client demands high-quality products with fast-paced delivery, automation surely helps, if chosen wisely. Before automating any process, understand the requirement well, find out the limitations, list down all requirements that can be automated.



Once the requirements are thoroughly understood, then comes the crucial part of tool selection. While selecting the <a href="https://testsigma.com/blog/select-right-automation-testing-tool/" target="_blank" rel="noreferrer noopener" aria-label="Once the requirements are thoroughly understood, then comes the crucial part of tool selection. While selecting the right test automation tool, always focus on return on investment, time-saving on the process, cost-saving and overall benefits it brings to organizations. (opens in a new tab)">right test automation tool</a>, always focus on return on investment, time-saving on the process, cost-saving and overall benefits it brings to organizations. 



You should not just run behind automation and think it would create magic and help in faster delivery of the product. Wisely select the areas of automation, have a clear test strategy and test plan. Start automating a smaller module, everyday repetitive activities and focus on larger modules later to avoid the common test automation mistakes we are likely to make.



To excel in the world of automation, you should keep <a rel="noreferrer noopener" aria-label="You should not just run behind automation and think it would create magic and help in faster delivery of the product. Wisely select the areas of automation, have a clear test strategy and test plan. Start automating a smaller module, everyday repetitive activities and focus on larger modules later. To excel in the world of automation, you should keep upgrading your&nbsp; testing skillsets, taking challenges and never giving up. (opens in a new tab)" href="https://testsigma.com/blog/top-20-websites-for-online-automation-testing-courses-and-certifications/" target="_blank">upgrading your testing skillsets</a>, take up challenges and never give up!

Few mistakes to not make in test automation_Testsigma

8 Top Test Automation Mistakes And Tips For QA Teams to Avoid Them

12 Latest Software Test Automation Trends To Look For In 2022

12 Latest Software Test Automation Trends To Look For

<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#What_is_Testing">1 What is Testing?</a></li><li><a href="#What_is_a_Testing_Framework">2 What is a Testing Framework?</a></li><li><a href="#What_is_an_Agile_Testing_Framework">3 What is an Agile Testing Framework?</a></li><li><a href="#Does_an_Agile_Testing_Framework_need_to_be_agile_itself">4 Does an Agile Testing Framework need to be agile itself?</a></li><li><a href="#What_makes_a_good_Agile_Testing_Framework">5 What makes a good Agile Testing Framework?</a><ul><li><a href="#Common_vocabulary">5.1 Common vocabulary</a></li><li><a href="#Test-driven_development">5.2 Test-driven development</a></li><li><a href="#Different_tests_for_different_teams">5.3 Different tests for different teams</a></li><li><a href="#Domain_experts">5.4 Domain experts</a></li><li><a href="#Exploratory_testing_and_Extreme_Roleplays">5.5 Exploratory testing and Extreme Roleplays</a></li><li><a href="#Tests_Organization">5.6 Tests Organization</a></li><li><a href="#Sprint_demos">5.7 Sprint demos</a></li><li><a href="#User_facing_documentation">5.8 User facing documentation</a></li></ul></li></ul></div>
<h2 class="wp-block-heading" id="what-is-testing">What is Testing?</h2>



Testing is the process of finding defects in a product/process to notify behaviour that isn’t acceptable for a user, to highlight how much of the product conforms to the expectations and what are the deviations. Testing ensures the quality of a product and forms a major component of the Software Development Life Cycle.&nbsp;



<h2 class="wp-block-heading" id="what-is-a-testing-framework">What is a Testing Framework?</h2>



A testing framework is a set of rules that define how to do the testing. It incorporates tools and practices that can make testing easier, effective and efficient. Broadly, it provides the pillars on which testing can be planned and executed.



<h2 class="wp-block-heading" id="what-is-an-agile-testing-framework">What is an Agile Testing Framework?</h2>



Agile is all about embracing the fact that change is constant. Software products that follow Agile Methodology are always on the roller coaster ride of constantly changing requirements, technical stack, timelines, deliverables, etc.



For software developed using Agile methodology, small iterations of the product are built and evolved at regular intervals(called sprints). These small iterations of the product also need to be tested to ensure that quality issues are identified and resolved timely.



A framework that enables testing of these small iterations of the product makes for an Agile Testing Framework.



<h2 class="wp-block-heading" id="does-an-agile-testing-framework-need-to-be-agile-itself">Does an Agile Testing Framework need to be agile itself?</h2>



Yes. As the product adapts to the changes getting introduced, the same needs to be done for its testing framework. The testing framework for an agile product needs to be constantly revisited to weed out obsolete tasks and practices and incorporate new ones. Also, not all components of the framework are needed from the start. You have to add and remove from the framework as per the need.&nbsp;



Also, you should start thinking about testing from the beginning. Not only in the Development Phase, testing should be incorporated in the Requirements and Design Phase also. More about this on &#8216;<a rel="noreferrer noopener" aria-label="Also, you should start thinking about testing from the beginning. Not only in the Development Phase, testing should be incorporated in the Requirements and Design Phase also. More about this on 'Is your automation testing tool ready for Shift Left testing?' The nature of testing performed in these phases could be a bit different. For example, in the Requirements Phase, testing could be related to business analysis. (opens in a new tab)" href="https://testsigma.com/blog/test-automation-tool-ready-for-shift-left/" target="_blank">Is your automation testing tool ready for Shift Left testing?</a>&#8216;



The nature of testing performed in these phases could be a bit different. For example, in the Requirements Phase, testing could be related to business analysis.



In the Feasibility Analysis phase, testing could be related to legal and technical analysis. In the Design phase, testing could be related to user acceptance and security. In the Development phase, testing could be actual unit testing, smoke testing, acceptance testing, performance testing, stress testing, etc.&nbsp;



<h2 class="wp-block-heading" id="what-makes-a-good-agile-testing-framework">What makes a good Agile Testing Framework?</h2>



An Agile Testing Framework should be good enough to cover the breadth and depth of a product. Following are some of the features that are crucial for a good Agile Testing Framework:



<h3 class="wp-block-heading" id="common-vocabulary">Common vocabulary</h3>



The business and technical teams must share the same vocabulary for terms and concepts related to the product even if it means developing a few new words. Using a common vocabulary eases communication among different teams and even within the same team.



<h3 class="wp-block-heading" id="test-driven-development">Test-driven development</h3>



Having a test case that defines the expected behaviour even before the behaviour is implemented helps in clear understanding. You precisely know what should be implemented and are not biased by the implementation details. As long as the test fails, you know the behaviour is not correct. As soon as the test passes, you know you are on the right track. Here the preciseness of the test becomes very important. Identifying what all should be verified as a part of the test to ensure correct implementation of the behaviour is critical. At the same time, care needs to be taken to keep the test easily maintainable, loosely-coupled with the system and finite scope so that it doesn’t end up testing everything or nothing useful.



<h3 class="wp-block-heading" id="different-tests-for-different-teams">Different tests for different teams</h3>



Different teams on the product should have different testing criteria for the product. The way business teams test the product is and should be different from the way technical teams test the product. Business teams are better aware of the user scenarios and can better judge the product for user acceptance. Similarly, technical teams are better aware of the implementation details of the product and can better test the code quality through unit tests.



<h3 class="wp-block-heading" id="domain-experts">Domain experts</h3>



It is good to have domain experts, as needed, on the team. Domain experts, be it business experts or security experts can provide a different viewpoint for the product. The way business experts aren’t good with technical details, the technical team is not good with the business domain. Having business experts regularly review the product deliverables helps to bring in crucial feedback for the product that could be hard to incorporate towards the end of the product development. Also, business experts are more likely to take the product iterations to customers and gather feedback that can prove crucial in shaping the product further. Similarly, security experts on the team can help close security loopholes in the product early on. Keeping security in mind from the start is important. Following security guidelines while designing the product can help in avoiding flaws that can prove fatal later.&nbsp;



<h3 class="wp-block-heading" id="exploratory-testing-and-extreme-roleplays">Exploratory testing and Extreme Roleplays</h3>



Testing is more about mindset, less about a job. As you become familiar with a product, your testing skills start getting influenced by the knowledge of the product. You start making assumptions on how it should be used, which means that you won’t try to use the product differently. This leaves out the scope for testing the product with a different user’s perspective.



 A user who is a novice (like Charlie Chaplin) may have a different approach for using the product than a user who is fond of pushing the product to extreme limits while using it (like Big Bunny who is known for breaking the products).



 Users from different levels or background may approach and expect the product to behave in different ways. Performing such extreme role-plays during testing can help in identifying issues with the product that cannot be noticed otherwise.



<h3 class="wp-block-heading" id="tests-organization">Tests Organization</h3>



When you are dealing with a large number of test cases, that span across teams and domains, daily, it becomes crucial to organize them in a trackable manner. <a href="https://testsigma.com/blog/the-unpleasant-phenomenon-in-agile-testing/" target="_blank" rel="noopener">Agile Testing</a> Matrix could be of help here as it not only provides a skeleton to organize the test cases but also becomes the guide to understand the purpose and objective of the test cases.



This is how a basic Agile Testing Matrix looks like:



<div class="wp-block-image"><figure class="aligncenter"><img decoding="async" src="https://s3.us-east-1.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/migrated_images/PbgwQjB2xsrY22Ls_FahSnrw-6o-HiVWn0ZAcEKcaoGMqeK-nKScOY3fkmdL8ezsnhuPFfFs3ms9EhhRsFnNn2l4JluFFOvWbtegTb9UzKaeyIhNuRHPhnZdeHsbUpPSFZVJUdNH_1748948980.jpg" alt="Testsigma - Tests Organization" /></figure></div>



<figcaption>Source:&nbsp;<a href="http://www.exampler.com/old-blog/2003/08/21.1.html#agile-testing-project-1" target="_blank" rel="noreferrer noopener">http://www.exampler.com/old-blog/2003/08/21.1.html#agile-testing-project-1</a></figcaption>



When you try to fill in this matrix with your test cases classified as unit tests, functional tests, acceptance tests, security tests, etc. you tend to realize what purpose each test case is serving for the product and how strongly your test cases are covering the product quality.



With the help of this matrix you can eventually also see which areas of the product have the least focus from a quality perspective and that can give you guidance on where to channelize your testing efforts.



<h3 class="wp-block-heading" id="sprint-demos">Sprint demos</h3>



Small iterations of the product built every sprint should be regularly demonstrated to the technical and business teams to check the gaps between what is expected and what is coming out. This helps in catching and correcting any differences in expectations and deliverables early on. Sprint demos also help in building confidence in the team for what they are building. It becomes easier to look at the overall picture when things translate from imagination to real-world and you start seeing some essential pieces of the structure. Sprint demos help achieve that.



<h3 class="wp-block-heading" id="user-facing-documentation">User facing documentation</h3>



Although it can be argued that user-facing documentation is/should not be the responsibility of the technical team, the truth is that documentation plays an important role in user experience. Documentation is the go-to place for a user with doubts/queries. When you write and/or review the documentation from a user’s perspective who is not aware of the internal details of the product, you can often see the missing pieces and problems.When you are making someone else understand, your understanding becomes better at what should be, why it should be and where it should be. This helps in identifying a different set of issues with the product, which could then be categorized as bugs or feature enhancements



Agile methodology helps in building products faster but a velocity without quality has no significance.&nbsp; Quality should be held as most important. To achieve velocity with quality, every team member should be concerned about quality. Be it design discussions or actual development of the product, every team member should wear the testing hat and notify issues early. The objective of a product is to serve quality and quality should be everyone’s responsibility.



Further Reading:<a href="https://testsigma.com/blog/agile-scrum-methodology-best-practices-agile-teams/" target="_blank" rel="noreferrer noopener" aria-label="Further Reading: Top 13 Best Practices For Agile Teams (opens in a new tab)"> Top 13 Best Practices For Agile Teams</a>



References



<a href="https://agilealliance.org/" target="_blank" rel="noreferrer noopener">https://agilealliance.org/</a>



<a href="https://agilemanifesto.org/" target="_blank" rel="noreferrer noopener">https://agilemanifesto.org/</a>



<a href="http://www.exampler.com/old-blog/2003/08/21.1.html" target="_blank" rel="noreferrer noopener">http://www.exampler.com/old-blog/2003/08/21.1.html</a>

Understanding the Agile Testing Framework

Agile Scrum Methodology | 13 Best Practices For Agile Teams

Agile Scrum Methodology | A Comprehensive Guide to 13 Best Agile Practices

Test Automation Best Practices – 9 Ways to Ensure Efficient Testing

A typical manual QA tester spends more than 50% of the time in testing the functionality of the application. A majority of time is spent in executing the same test cases multiple times for regression testing. If these repeatedly executed test cases can be automated, a lot of time and manual effort can be saved. 



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#What_is_Functional_Testing">1 What is Functional Testing?</a></li><li><a href="#What_is_Functional_Test_Automation">2 What is Functional Test Automation?</a></li><li><a href="#How_is_Functional_Test_Automation_in_the_Agile_World_different_as_compared_to_that_in_traditional_testing_models">3 How is Functional Test Automation in the Agile World different as compared to that in traditional testing models?</a></li><li><a href="#How_to_make_Functional_Test_Automation_successful_in_the_Agile_World">4 How to make Functional Test Automation successful in the Agile World?</a></li><li><a href="#Functional_Testing_Tools_that_can_prove_useful">5 Functional Testing Tools that can prove useful:</a></li></ul></div>
<h2 class="wp-block-heading" id="what-is-functional-testing">What is Functional Testing?</h2>



Functional Testing is concerned with verifying the functionality of all the features of an application under test(AUT). These functionalities are tested against the feature requirements making sure that all the requirements for a feature are implemented and working accordingly. 



Developers generally create unit tests for the code they write, but Functional Testing is usually the first testing done by the software testing team once a feature is ready for testing. Functional testing is also included at the time of regression testing done before the final release because the user will be first going through the workflow covered under the functional tests. Thus automating these tests becomes important. 







<h2 class="wp-block-heading" id="what-is-functional-test-automation">What is Functional Test Automation?</h2>



When the focus of test automation is functional tests, the process is called functional test automation. Most of the test cases automated here are black-box tests that aim to verify the functionality of a particular feature. This testing could be done for user interfaces, APIs, database, security, or any interface that needs some input and gives some output. 



<h2 class="wp-block-heading" id="how-is-functional-test-automation-in-the-agile-world-different-as-compared-to-that-in-traditional-testing-models">How is Functional Test Automation in the Agile World different as compared to that in traditional testing models?</h2>



In traditional testing models, different tasks related to development and testing happens one after the other and usually testing starts once the development is complete. This means that the testers do not have much productive work to do while development is in full swing and this also means that developers won’t have much to do while testing is going on unless there are a lot of bugs to fix. 



Agile Methodology provides a solution to these problems by breaking big tasks into small tasks that are doable in each sprint. This also means that a deliverable is supposed to be ready by the end of each sprint for evaluation. Following this strategy, testing also needs to be broken down into smaller tasks that can be taken up at each sprint. For this, functional test automation should start in parallel with development.







<h2 class="wp-block-heading" id="how-to-make-functional-test-automation-successful-in-the-agile-world">How to make Functional Test Automation successful in the Agile World? </h2>



An important <a href="https://testsigma.com/blog/ux-testing-ux-lessons-learned-from-my-real-life-experiences-part-1/" target="_blank" rel="noopener">part in making functional test</a> automation successful is played by the test automation tool. Hence this tool should be chosen after carefully understanding the needs not only short term but long term too.&nbsp; 



Below mentioned points should give you an idea of how to go about it: 



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Decide whether to use an already existing test automation framework or build one from scratch:</li>



At the moment, considering there are multiple options available for software test automation, it is recommended that you go through those options first and decide to build your tool from scratch only in case you are sure your application needs such an in-house framework.&nbsp;



An automation framework may need to be built from scratch if:



<ul class="list_style_disc wp-block-list" style="padding-bottom:20px"><li>the application under test uses a technology whose testing is not supported by any of the available tools in the market.&nbsp;</li><li>building a framework from scratch will prove more beneficial than investing in an already existing tool.</li></ul>



<li>The automation framework should give testers the ability to start with automation when the development starts:</li>



Any automation framework you choose should give your testers the ability to design test cases even before actual implementation is in place. Testers should be able to make those test cases work once the features are developed and ready for testing. 



<li>The low learning curve for creating new test cases:</li>



Time is also an investment in today’s world where software development and deployments are happening at breakneck speed. So, choosing a framework that could be learnt easily in a short time is a good investment to make. 



<li>The automated test cases should be easy to create/edit/maintain:</li>



Being developed in an Agile world, the application will go through multiple changes according to the client’s feedback. To keep up with all the changes with ease, an automation framework/tool is needed that enables easy test creation, edits and maintenance. The tool being used should also have the capability to reuse and regroup already created test steps. 



With the advent of AI, now there are tools available in the market that can automatically maintain test cases that fail due to changes in the application. 



<li>The test cases created under the test automation framework should be easy to understand:</li>



It is unsure if the same tester remains with you during the product’s lifecycle and is highly unlikely so make sure whatever framework you choose, the tests created are easy to understand. The tests should be easy since they need to be reworked on by someone who did not create them at some time. 



At present, there are multiple tools available in the market that automate test cases via plain English test steps or flowcharts or screenshots. You need to decide what best meets your requirements. 



<li>Easy to debug:</li>



If any of the automated test cases fail, there should be ample support in the tool to enable the testers to debug and find the cause of failure. If the tool does not make debugging easy, a lot of time could be spent just figuring out what caused the test case to fail. Some of the most sought out features that help to debug are: 



<ul class="list_style_disc wp-block-list" style="padding-bottom:15px"><li>Step by step execution</li><li>Ability to pause execution while debugging</li><li>Ability to take screenshots at the moment of failure</li><li style="padding-bottom:15px">Ability to skip steps while debugging</li></ul>



<li>Scope of integration with other tools if needed:</li>



There are a lot of stand-alone tools in the market starting with CI/CD tools to reporting tools. Before you start working on test automation, make sure the tool you use supports integration with the tools you may be planning to use or may have been already using.



Also, reporting should provide all the needed information in an easily understandable format. 



<li>Support for different types of Test Data:</li>



For different types of test cases, different types of test data could be needed. Sometimes hardcoded, sometimes passed through CSVs or JSON or XML or any other format. Make sure the tool you are using supports passing test data in the format you need. 



<li>Support for API testing:</li>



At present, APIs are the basis of development of functionalities for a lot of products. If your product also uses APIs, the test automation framework or functional testing tool you plan on using should support the automation of these.&nbsp; 



<li>Support for Visual Testing:</li>



Sometimes a need may arise to test the application visually for eg. for the presence or absence of components or text. The tool should have the support either for performing such testing or the ability to integrate with a tool that will allow testing the application visually. 



<li>Ability to run tests against all needed environments:</li>



These days applications are being released on all kinds of devices including desktops, laptops and mobile devices. The application must be tested on all the supported devices of all screen sizes and hence the support for testing on all needed environments should be verified before choosing a tool for automation. 



<li>Parallel execution of test cases:</li>



When the test cases are less in number, execution does not take much time and parallel execution support does not matter but once the number of automated test cases increase, which is bound to happen eventually. Without parallel execution, the execution of automated test cases can become quite cumbersome and may cause unnecessary delay in providing feedback. 



<li>Ability to host test cases on the cloud:</li>



Most of the companies these days use cloud infrastructure for all their development and testing needs and invest in minimal on-premise infrastructure. Thus, a tool that also enables the testers to host their test cases on the cloud and run them directly there can prove highly beneficial. 



<li>Support:</li>



Whatever tool/framework you decide to use, there will be times when you will come across a situation where external help will be needed. At such times, dedicated support for the tool being used becomes essential to make sure your functional test automation keeps going up without any interruption. 



<li>The automation should provide ROI:</li>



There is no point investing in a tool that takes up all your time in the automation of test cases first and then the maintenance of test cases later. Also, if for automation and for understanding the automated test cases you need to hire new resources with specific skills, which means additional investment in terms of money. And if the automated test cases are brittle and are failing most of the time, the contribution to quality can be considered as negligible.&nbsp; 



So, out of all the points above the most important point to consider is to use a functional testing tool that will give ROI in terms of time, money and quality eventually.&nbsp;







<h2 class="wp-block-heading" id="functional-testing-tools-that-can-prove-useful">Functional Testing Tools that can prove useful:</h2>



Considering the above requirements, there are a few tools in the market that meet the above requirements:



<ol class="wp-block-list"><li style="padding-bottom:20px">Testsigma: Test cases can be written in plain English and the AI core ensures that the test cases are maintained automatically in most of the scenarios. The test cases are hosted on the cloud and could be executed on a wide range of devices that are again hosted on the cloud. The tool also supports integration with most of the widely used tools.</li><li style="padding-bottom:20px">TestComplete: Automation could be scriptless via keyword-driven testing or could be done by using supported scripting languages. The test cases could be run on a wide variety of browsers and mobile devices. The tool also supports integration with most of the widely used tools ranging from CI/CD to reporting.</li><li style="padding-bottom:50px">TOSCA: Automation is again scriptless(model-based approach) with easy automatic maintenance support.</li></ol>



 Refer this DZone article to know more about the different <a href="https://dzone.com/articles/scriptless-testing-is-not-just-record-and-playback?utm_medium=feed&amp;utm_source=feedpress.me&amp;utm_campaign=Feed:%20dzone%2Fdevops" target="_blank" rel="noreferrer noopener">functional test automation methods and tools</a> available.&nbsp; 



Thus, when you decide to implement functional test automation in your organization, even before choosing the tool to use, it is essential to understand all your requirements and goals end to end.

Criteria and Requirements of Functional Testing in an Agile World

Scriptless Automated Testing is not the same as Record and Playback

Record and Playback Testing vs Scriptless Automation Testing: Which is Good?

Selenium was first conceptualized in 2004 at ThoughtWorks for website automation and has come a long way from it&#8217;s first Web Driver version to becoming a <a href="https://www.w3.org/TR/webdriver/" target="_blank" rel="noreferrer noopener nofollow">W3C standard protocol</a>. With a single interface that lets you write test scripts in programming languages like Ruby, Java, NodeJS, PHP, among others and being open-source, Selenium has gained quite a lot of popularity so much so that it stands tall among the most popular commercial tools today. 



Anyone who has worked on&nbsp;<a href="http://seleniumhq.org/" target="_blank" rel="noreferrer noopener nofollow">Selenium</a>&nbsp;would agree that it is not that easy. If the number of&nbsp;issues&nbsp;open at the moment and the number of questions being posted on forums like StackOverflow is any indication, the problems faced by Selenium users does not seem to be decreasing.



The test cases are brittle, the failures are common, and the maintenance of automated test cases takes more time and cost than it takes to automate them. However, with a very strong community and integrations, it is workable. But if you are working in tight timelines, this wouldn&#8217;t be the ideal way. 



If we start thinking about why Selenium tests fail, an obvious reason would be that the websites and the technologies used to build them have been evolving at a fast pace. And the number of additions to the features and functionalities has only been increasing exponentially.



Keeping up with the changes and making sure the tests run reliably every single time is not an easy job. 



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Let_us_look_at_a_few_reasons_why_Selenium_tests_fail">1 Let us look at a few reasons why Selenium tests fail:</a></li><li><a href="#Some_common_errors_that_most_Selenium_users_may_have_come_across_but_are_easy_to_fix">2 Some common errors that most Selenium users may have come across but are easy to fix:</a></li><li><a href="#Limitations_of_using_Selenium_for_Automation">3 Limitations of using Selenium for Automation:</a></li><li><a href="#Alternatives_to_Selenium">4 Alternatives to Selenium</a></li><li><a href="#Benefits_of_using_above_tools">5 Benefits of using above tools:</a></li></ul></div>
<h2>Let us look at a few reasons why Selenium tests fail:</h2> 



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Asynchronous websites</li>



Selenium tests are developed keeping a particular order in mind and when there are websites that are built using asynchronous architecture. The order of response cannot be fixed at all times. In such scenarios, sometimes the responses from the website are not in order. As a result, the test case fails. Such failures are tough to debug as well because they are not reproducible at all times. 



<li>Bugs</li>



With websites rapidly evolving, multiple languages and libraries are available for website development. There are a lot of features that needs to be supported.Selenium does come out with a <a rel="noreferrer noopener" aria-label="With websites rapidly evolving, multiple languages and libraries are available for website development. There are a lot of features that needs to be supported.
Selenium does come out with a better version frequently supporting any new changes that come up but they also leave out bugs and sometimes these bugs appear while people are trying to automate their websites.
 (opens in a new tab)" href="https://medium.com/hackernoon/selenium-4-0-alpha-released-what-test-automation-engineers-can-expect-6c1838b79243" target="_blank">better version</a> frequently supporting any new change that comes up but they also leave out bugs and sometimes these bugs appear while people are trying to automate their websites. 



<li>Dynamic websites that change without refresh</li>



Now websites are built that do a page reload or refresh rarely and, all the changes happen dynamically using JavaScript on the same page. In some scenarios, if there is a small error in one step, the whole test case fails because there is no opportunity to reload or refresh the page.&nbsp; 



<li>Small changes in the website source code</li>



The most common example of such a change is when a unique ui identifier(also known as locator) of an element on the web page changes. When such a change is checked in, all the test cases that were referring to this unique ui identifier fails and needs to be fixed.
Sometimes small changes are passed on to the code that make the test cases fail but Selenium does not report the exact reason for failure and it makes the test cases seem flaky. 



<li>Timeouts</li>



Timeout errors where Selenium fails while waiting for a component to load are very common while automating using Selenium and can be handled by adding appropriate &#8220;waits&#8221;. Just ensure that explicit waits are only added where necessary because that increases the overall run time of the test case. Implicit waits are better to use in such scenarios.



<h2>Some common errors that most Selenium users may have come across but are easy to fix:</h2> 



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Alerts, Pop-ups, Nested IFrames</li>Selenium Users faced problems while automating alerts, pop-ups and Nested IFrames related functionalities on a website but with the latest version of Selenium, this problem has been handled quite well. If there is anything that cannot be handled, it is the OS level alerts because Selenium can only handle website related operations. <li>Selenium WebDriver version mismatch</li>Selenium releases WebDrivers for supported browsers to execute tests on them. If the installed browser on the system does not match the versions supported by the web drivers, an exception like this is reported: “This version of ChromeDriver only supports Chrome version 74”. The solution is to either update the Selenium WebDriver to support the installed browser or update the installed browser to the version supported by selenium webdriver and the error will go away.
 <li>ElementNotFoundException</li>
Sometimes during automation, testers miss out on accounting of small components like the page load progress icon and when the script executes, it fails to find the element that will load after the page loads. These situations can easily be solved by accounting for the page load and waiting for the page to load completely. Sometimes an implicit wait for the required element to load can also solve such problems. <li>TimeOutExceptionThis exception appears when Selenium waited for some operation to complete or for an element to appear or disappear but it did not happen during the time it was expected to wait. The time it is supposed to wait can be configured as well.</li> 



<li>Changing location for Selectors</li></ol>



Sometimes when a site is responsive, the location of the selectors on a web page changes with change in size. This results in test cases failing with the web page size. Such failures can be fixed by using a selector that does not change with changing size for eg. using unique names or ui identifiers as selectors. 



Above are the most common exceptions that people face but if you are looking for a more detailed list, check <a href="https://katalon.com/resources-center/blog/selenium-exceptions">here</a>.
These exceptions may occur while testing using any automated testing tool but there are certain limitations of Selenium that are detailed below.



<h2 style="padding-bottom: 10px">Limitations of using Selenium for Automation: </h2>



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Difficult to set up initially</li>



Selenium works with certain programming languages. Elaborate setup for development in the programming language and support for Selenium needs to be prepared before automation can be started.



<li>Substantial time is taken to automate</li>



Because every step has to be coded it takes a good amount of time for just automating a simple workflow.



<li>Substantial time is taken to maintain the test cases</li>



If there are failures in test scripts, it may take a long time to debug and figure out the root cause of failure which also means more cost.



<li>Pass/Fail Reports</li> Selenium does not offer rich reports on its own and requires third party integrations for more than just Pass/Fail error reports.</ol>



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<h2 class="wp-block-heading" id="alternatives-to-selenium">Alternatives to Selenium</h2>



Instead of spending a lot of time, money and effort on getting things to work with Selenium, try using other tools that are there in the market and have dedicated technical support, some of such tools are:



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Testsigma</li>



<a rel="noreferrer noopener" aria-label="Testsigma is an NLP based automated testing tool that lets you create automated tests easily and efficiently in just plain English. The AI-powered system learns to maintain test cases if there are any changes in the website also suggest changes and indicate the tests that will be affected.https://testsigma.com/blog/selenium-alternative-for-automated-regression-testing/ (opens in a new tab)" href="https://testsigma.com" target="_blank">Testsigma</a> is an NLP based automated testing tool that lets you create automated tests easily and efficiently in just plain English.



This AI-powered automated testing tool is an <a rel="noreferrer noopener" aria-label="Testsigma is an NLP based automated testing tool that lets you create automated tests easily and efficiently in just plain English. This AI-powered automated testing tool is an ideal alternative for Selenium. maintain test cases if there are any changes in the website also suggest changes and indicate the tests that will be affected. (opens in a new tab)" href="https://testsigma.com/blog/selenium-alternative-for-automated-regression-testing/" target="_blank">ideal alternative</a> for Selenium with all the flexibility that enterprise teams need.



 <li>TOSCA</li>



With automatic object recognition and test case maintenance, TOSCA is a popular&nbsp; automated testing tool.&nbsp;It maximises reusability and increases maintainability with model-based test automation.



 <li>Katalon</li>



With a Selenium-based engine, Katalon is designed to create and reuse automated test scripts for UI without coding. It is free to use. It also has the option to automate complex scenarios using JAVA or Groovy.



 <li>TestComplete</li>



Tests can be recorded, scripted or manually created with keyword driven operations and used for automated playback and error logging.While Selenium can only execute tests in a browser (and mobile apps using Appium), TestComplete supports Windows applications.



With the support of custom extensions and plugins, TestComplete functions can be extended as per need.



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<h2 class="wp-block-heading" id="benefits-of-using-above-tools">Benefits of using above tools:</h2>



<ol class="list_style_disc plr15" style="padding-left:0 !important"><li>Dedicated technical support</li>



If you face a problem you will always have support available who will give you a timeline to solve any issue you face. They will also help you figure out the issue in case are stuck. Thus you won’t be left alone in the wild looking for solutions when you need immediate help. 



<li>Easier Test Case Creation</li>



These automated testing tools do not demand scripting/programming skills.&nbsp;Katalon and TestComplete use a record and playback approach for test case creation while TOSCA automatically recognises the objects in the application and then test cases are created using the Model based approach. Testsigma on the other hand lets you write automated tests just using plain English! 



<li>Automatic Test Case maintenance</li>



Testsigma, TOSCA, TestComplete have an AI-powered core that enables automatic maintenance of test cases whenever some changes in the website cause the test cases to fail. 



<li>Easier to set up</li>



Testsigma is a cloud-based automated testing tool that hosts all automated tests on the cloud so you don’t need to spend any time or money on initial setup. There is also support for local executions(Hybrid) on your local devices. In comparison, Testsigma is quite easy to get started. 



<li>Low Learning Curve</li>



The special focus of all the above testing tools is the ease to learn them. Thus a lot of time and money that is spent on learning new tools can be saved if any of these automated testing tools are used. It would be quite easy for beginners into automation to get accustomed with these automated testing tools. 



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Selenium is still a mainstream automated testing tool since its inception but now the times are changing and when there are new technologies like AI and ML being employed, teams should explore them to actually know what they have to offer.



Since development workflows are now more complex than they have ever been, and will probably grow yet more complex over time. Selenium is poised to remain relevant for modern application testing. Depending on the requirements, we should be more open to exploring more automated testing tools and choose the relevant one that properly fit our testing requirements.



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Why Do Selenium Tests Fail? : Top Reasons

Software KPIs or Key Performance Indicators in the software testing industry are some measurable values computed to gauge the efficiency and effectiveness of the software testing process as a whole.&nbsp;



Though it may seem natural to use software testing KPIs to gauge efficiency, there is a divide between the people of the testing community on using KPIs in the Software Testing industry. Some say that Software Testing KPIs can&#8217;t help achieve a much-needed balance between time, cost, and quality, while others swear by their effectiveness.



Organizations have different products, so the development methodology and the testing processes are different too.



So what a QA individual or manager needs is to: 1. Understand the process 2. Review the KPIs that can be measured 3. Figure out the KPIs for quality that should be measured for maximum effectiveness according to your project.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#What_are_the_KPIs_in_Software_Testing">1 What are the KPIs in Software Testing?</a></li><li><a href="#When_are_the_Software_Testing_KPIs_beneficial">2 When are the Software Testing KPIs beneficial?</a></li><li><a href="#When_is_the_Software_Testing_KPIs_not_useful">3 When is the Software Testing KPIs not useful?</a></li><li><a href="#Frequently_Asked_Questions">4 Frequently Asked Questions</a><ul><li><a href="#How_Do_you_Measure_QA_Success">4.1 How Do you Measure QA Success?</a></li><li><a href="#What_is_Software_Testing_Key_Performance_IndicatorsKPIs">4.2 What is Software Testing Key Performance Indicators(KPIs)?</a></li><li><a href="#What_is_the_Difference_Between_Software_Testing_Metrics_and_KPIs">4.3 What is the Difference Between Software Testing Metrics and KPIs?</a></li><li><a href="#What_is_KPI_for_the_QA_Department">4.4 What is KPI for the QA Department?</a></li></ul></li><li><a href="#Suggested_Reading">5 Suggested Reading</a></li></ul></div>
<h2 class="wp-block-heading" id="what-are-the-kpis-in-software-testing">What are the KPIs in Software Testing?</h2>



There is no hard and fast rule to measure all these KPIs and you can also come up with KPIs that are not mentioned in the list. The most common KPIs that are measured in the software testing industry:



<p class="wp-block-paragraph" id="active-defectsall-the-defects-that-are-yet-to-close-are-called-active-defects-it-could-have-new-defects-that-are-open-or-that-are-fixed-but-not-verified-the-testing-manager-needs-to-decide-on-a-threshold-value-beyond-which-immediate-action-will-have-to-be-taken-about-how-to-proceed-to-lower-the-number-of-functional-defects-the-general-rule-is-that-the-lower-the-number-of-functional-defects-the-better-the-product-quality-at-a-point-in-time"><li>Active Defects </li>All the defects that are yet to close are called Active Defects. It could have new defects that are open or that are fixed but not verified. The testing manager needs to decide on a threshold value beyond which immediate action will have to be taken about how to proceed to lower the number of functional defects. The general rule is that the lower the number of functional defects, the better the product quality at a point in time.



<li>Authored Tests </li>This KPI measures the number of test cases designed during a defined time interval. This also helps measure the test cases against requirements, and the designed test cases can be further evaluated for inclusion in the regression or ad hoc test suite.



<li>Automated Tests</li>



This KPI measures the percentage of test cases automated against the total number of test cases. Usually, a higher percentage means a better probability of catching any breaks during automation runs. The threshold for the percentage of automation should be decided according to the type of product and cost of automation.



<li>Covered Requirements</li>



This KPI is used to measure the mapping of test cases to requirements. A test manager is required to ensure that all the requirements have corresponding test cases, and action should be taken on any requirements that could not be mapped to any test case and vice versa. The goal is to keep the mapping of requirements to test cases to 100%.



<li>Code Coverage</li>



This KPI is used by testers to ascertain the percentage of code they cover with their automated tests.



<li>Defects Fixed Per Day</li>



This is used to measure the effectiveness of the development but is subjective as some bugs could be more challenging to fix than others. This could be used to predict the amount of work for the testing team.



<li>Passed Requirements</li>



This KPI becomes valid when the release of a product is being planned. If any requirement has yet to pass testing, the release should be delayed.



<li>Passed Tests</li>



To understand the effectiveness of the test case design process, the number of defects reported via designed test cases is measured, where test cases passed means the design is practical and vice versa.



<li>Rejected Defects</li>



This KPI measures the percentage of rejected defects compared to the total defects reported. If the percentage is higher than the set threshold value, the underlying issue must be identified and acted upon. This could mean more training for software testers or better requirement documentation.



<li>Reviewed Requirements</li>



This KPI is to make sure that any requirement that the testing and development team is working on has been reviewed by the subject matter expert and is good to go. Reviewed requirements could lead to accurate development and testing, proving costly in the long run.



<li>Severe Defects</li>



This KPI aims to keep the number of severe defects in an application at a time under a limit if there are more severe defects, then immediate action is needed. But before using this, the testing team needs to be properly trained to identify severe defects correctly.



<li>Test Instances Executed</li>



This KPI is to measure the velocity of test execution at any point in time to make sure that the testing cycle is on track for the release.



<li>Tests Executed</li>



This KPI measures the total number of test cases executed on a build, including manual and automated, at any given time. This is also a Velocity KPI. Read here about <a href="https://testsigma.com/blog/velocity-testing/" target="_blank" rel="noreferrer noopener">Velocity Testing</a>.



<li>Time Schedule and Constraint</li>



This KPI is used to measure the average time of test execution. This helps provide testing time estimates during release planning or the development and testing plans to the project managers.



<li>Defects Closure Rate</li>



This KPI measures testers&#8217; efficiency in verifying and closing the fixed defects; this also helps to estimate the release cycle better.







<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="863" height="616" src="https://testsigma.com/blog/wp-content/uploads/software-test-KPI-12.jpg" alt="software testing kpis" class="wp-image-22133"/></figure>



<h2 class="wp-block-heading" id="when-are-the-software-testing-kpis-beneficial">When are the Software Testing KPIs beneficial?</h2>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="733" height="485" src="https://testsigma.com/blog/wp-content/uploads/software-test-KPI-11-1.jpg" alt="Software Testing KPIs beneficial" class="wp-image-22137"/></figure>



<ul class="wp-block-list"><li>You have been working on the same software testing process for a while.&nbsp;</li></ul>



When you have implemented a testing process successfully and have executed it a few times, it is the right time to measure the KPIs to know the areas where your testing process needs improvement.



<ul class="wp-block-list"><li>You have an extensive testing team.</li></ul>



Having a big testing team also means that there will be an extensive distribution of testing tasks. So to make sure that the tasks are distributed effectively and are conducted efficiently, measuring some testing KPIs will prove beneficial and will also help to keep everyone on track.



<ul class="wp-block-list"><li>You are thinking of introducing new processes for testing.</li></ul>



If you are revamping your testing process, it will be helpful to have some KPIs measured to the original process. It will help you decide what goals to achieve with the new testing processes.



For an organization looking to measure KPIs, it is essential to understand the existing testing process and then measure the KPIs that will bring out the necessary improvements. Knowing what value addition you are looking for is essential because these KPIs, if not used properly, could easily lead you in the wrong direction.



<h2 class="wp-block-heading" id="when-is-the-software-testing-kpis-not-useful">When is the Software Testing KPIs not useful?</h2>



Although measuring the effectiveness of a process is essential to know if you are doing it right, measuring the testing process via quality KPIs will not make sense in a scenario where:



<ol class="wp-block-list"><li>If your product has just started with Testing:If you are going to launch your product for the first time and testing has just started, there won&#8217;t be much to measure. This time will be crucial to put a testing process in place rather than measuring the effectiveness of the testing process.</li><li>If you are not planning to have a long testing cycle:If you are making a product that would not be changing for a long time after the launch and testing will be a one-time process, measurement of the effectiveness of the process would not be beneficial as you won&#8217;t have any new testing cycles to improve upon.</li><li>If you are on a restricted budget:Just like doing any activity, measuring testing KPIs also takes time and effort and, consequently, costs. So rather than measuring the KPIs, applying a cost-effective testing process should be the primary focus when the budget for testing is restricted.</li></ol>



By ensuring the above, you are also <a href="https://testsigma.com/blog/optimize-your-testing-efforts-for-continuous-delivery/" target="_blank" rel="noreferrer noopener">optimizing Testing for Continuous Delivery</a>.



If you have an organization planning to move to test automation but are worried about the learning curve and time constraints during implementing it, look out for tools that enable you to automate test cases in as much time as creating them manually will take. This will help improve multiple KPIs for quality, such as Automated Tests, Covered Requirements, Passed Requirements, Passed Tests, etc.<a href="https://testsigma.com/">Testsigma</a> is one such tool that is quickly recognized for its ease of use and the negligible learning curve!



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<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="733" height="485" src="https://testsigma.com/blog/wp-content/uploads/software-test-KPI-10.jpg" alt="When are the Software Testing KPIs not useful" class="wp-image-22139"/></figure>



<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>



<a href="https://testsigma.com" target="_blank" rel="noreferrer noopener">Testsigma</a> is one such tool that is quickly getting recognized for the ease of use and the negligible learning curve!



<h2 class="wp-block-heading" id="frequently-asked-questions">Frequently Asked Questions</h2>



<h3 class="wp-block-heading" id="frequently-asked-questions">How Do you Measure QA Success?</h3>



QA success can be measured using KPIs, which will help to get an idea about the test performance. Some key points which are mentioned in KPIs are given below.



<ul class="wp-block-list"><li>Numbers of functional defects in the software.</li><li>Number of tests written in a time frame.</li><li>Numbers of automated cases present in testing.&nbsp;</li><li>How much code is covered in the test cases?</li><li>How many defects are being fixed per day?</li></ul>



<h3 class="wp-block-heading" id="what-is-software-testing-key-performance-indicators-kpis">What is Software Testing Key Performance Indicators(KPIs)?</h3>



Key performance indicators(KPIs) in software testing are the calculated data that help to measure the performance and effectiveness of testing. It gives an idea if the software testing is progressing in the right direction and whether it will be done on time.



<h3 class="wp-block-heading" id="what-is-the-difference-between-software-testing-metrics-and-kpis">What is the Difference Between Software Testing Metrics and KPIs?</h3>



Software testing metrics are the data used to track and monitor the various operations performed by the testers. Whereas organizations and testers use key performance indicators (KPIs) to determine testing effectiveness and the time and cost required to complete the testing.



<h3 class="wp-block-heading" id="h-what-is-kpi-for-the-qa-department">What is KPI for the QA Department?</h3>



KPI for QA is calculated by : The number of tests in a specific time period = Number of tests run/Total time.



Following initial testing, these periods should reduce and eventually settle at a basic level. QA teams can improve these figures by investigating which tests can be executed concurrently or automatically.



<h2 class="wp-block-heading" id="suggested-reading">Suggested Reading</h2>



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<ts-linktext-value>Positive and Negative Testing Scenarios</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/blog/negative-testing/</ts-linkurl-value>
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<ts-linktext-value>Software Testing Errors</ts-linktext-value>
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<ts-linktext-value>Software Testing Trends</ts-linktext-value>
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<ts-linktext-value>Rapid software testing</ts-linktext-value>
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<ts-linktext-value>Types of review in software testing</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/blog/types-of-review-in-software-testing/</ts-linkurl-value>
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What are the KPIs of Software Testing and QA