<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Salesforce_Scale_Center">1 Salesforce Scale Center</a></li><li><a href="#When_to_Use_Scale_Center">2 When to Use Scale Center</a></li><li><a href="#Key_Features_of_Salesforce_Scale_Center">3 Key Features of Salesforce Scale Center</a></li><li><a href="#Salesforce_Scale_Center_Benefits">4 Salesforce Scale Center Benefits</a></li><li><a href="#Salesforce_Scale_Center_Use_Cases">5 Salesforce Scale Center Use Cases</a></li><li><a href="#Salesforce_Scale_Center_Offerings_as_Graphs">6 Salesforce Scale Center Offerings as Graphs</a><ul><li><a href="#Conclusion">6.1 Conclusion</a></li></ul></li></ul></div>
<h2 id="salesforce-scale-center">Salesforce Scale Center</h2>



Salesforce Scale Center is a feature introduced by Salesforce to help businesses manage and optimize their use of Salesforce applications at scale. Salesforce Scale Center is designed to provide enterprises with tools to manage their Salesforce instances more effectively, especially as they grow and become more complex. It focuses on operational excellence, ensuring that large-scale implementations run smoothly and efficiently. It helps developers to diagnose root causes and act on scale issues earlier in their development cycle. The developers can also view org performance metrics and analyze performance reports.



<h2 id="h-when-to-use-scale-center">When to Use Scale Center</h2>



For regular users, the question remains when to use the scale center? If you query is around any of the following points, you need to use it:



<ul><li>Before Major Releases: Evaluate the performance impact of significant updates or new features before they go live.</li><li>During Development Cycles: Incorporate performance measurements into the regular development and testing process to catch potential issues early</li><li>Post-Implementation Review:Assess the impact of recent changes or enhancements on overall system performance.</li><li>Scalability Testing:Ensure that your applications can handle increased load and usage without degradation in performance.</li><li>Regular Health Checks:Continuously monitor and maintain the performance of your Salesforce org to prevent issues before they arise.</li><li>Performance Optimization: Identify areas for improvement and optimize performance as part of ongoing maintenance efforts.</li></ul>



By using Scale Center in these scenarios, you can proactively manage and enhance the scalability and performance of your Salesforce applications, ensuring a seamless and enriched user experience. To identify potential bottlenecks and optimize system performance, testers should regularly monitor the following:



<ul><li>Transition times between different pages: Monitor the duration it takes for users to move between different pages within the Salesforce application. Extended transition times can signal issues with page loading, data retrieval, or other performance-related challenges.</li><li>Components taking longer to load on the page:Components like dashboards, reports, or custom elements (Aura, LWC, Visualforce) should load swiftly to provide a seamless user experience. Slow loading times may point to inefficiencies in rendering these components or issues within the underlying code.</li><li>Response time for actions performed on buttons or quick actions:Actions triggered by user interactions, especially those linked to buttons or clickable elements, should exhibit swift response times. Delayed response times may point to underlying issues in executing these action items.</li><li>Salesforce API call durations:Monitor the time it takes Salesforce API calls to complete, including CRUD operations or web service calls. Prolonged durations may indicate network issues, job bottlenecks, inefficient queries, or other factors affecting API performance.</li><li>Trigger-related delays in overall execution:Triggers are event-driven pieces that respond to specific data manipulation events, such as creating, updating, or deleting records. These delays could be due to inefficient code, large data volume, or complex logic.</li><li>Execution time of Apex Jobs used in tests:Track the time taken for Apex Jobs used in <a href="https://testsigma.com/guides/test-scenario/" target="_blank" rel="noreferrer noopener">testing scenarios</a>. Prolonged execution times may highlight performance bottlenecks within custom code or job bottlenecks, affecting overall system efficiency.</li></ul>



Suppose these behaviors are observed, such as extended execution times in functional UI workflows. In that case, delays in Salesforce API responses, prolonged execution of Apex Jobs or triggers, or irregular logins, Scale Center is a perfect place to start, as it provides a comprehensive overview, offering insights into the factors contributing to performance spikes within a specific time frame. Utilizing Scale Center allows you to reach the root of the problem and address the performance issues effectively.



<h2 id="h-key-features-of-salesforce-scale-center">Key Features of Salesforce Scale Center</h2>



<ol><li>Performance Monitoring: Real-time monitoring of Salesforce performance to ensure that all applications and processes are running optimally. This includes tracking system health, identifying bottlenecks, and providing insights to improve system performance.</li><li>Capacity Planning: Tools to help businesses plan for future growth by forecasting capacity needs. This includes managing data storage, user activity, and system load to ensure that Salesforce can handle increasing demands.</li><li>Governance and Compliance: Features to help businesses adhere to regulatory requirements and internal policies. This includes data governance, audit trails, and compliance reporting to ensure that all activities within Salesforce meet required standards.</li><li>Automation and Optimization: Automated tools to optimize Salesforce operations. This includes automating routine tasks, optimizing workflows, and suggesting best practices to improve efficiency and reduce manual intervention. Read here &#8211; <a href="https://testsigma.com/guides/salesforce-testing/" target="_blank" rel="noreferrer noopener">Salesforce Testing</a></li><li>Scalability Solutions: Tools to help businesses scale their Salesforce applications seamlessly. This includes managing large volumes of data, high numbers of users, and complex integrations with other systems.</li><li>Security and Risk Management: Enhanced security features to protect sensitive data and manage risks. This includes monitoring for security threats, managing user access, and ensuring data privacy.</li></ol>



<h2 id="h-salesforce-scale-center-benefits">Salesforce Scale Center Benefits</h2>



<ul><li>Improved Operational Efficiency: By automating routine tasks and optimizing workflows, businesses can reduce manual effort and improve overall efficiency.</li><li>Enhanced Performance and Reliability: Real-time monitoring and performance management ensure that Salesforce applications run smoothly and reliably.</li><li>Scalability: Tools for capacity planning and scalability help businesses grow their Salesforce implementations without disruption.</li><li>Better Governance and Compliance: Enhanced governance and compliance features help businesses meet regulatory requirements and maintain internal standards.</li><li>Increased Security: Advanced security features protect against threats and ensure data privacy, helping businesses manage risks effectively.</li></ul>



<h2 id="h-salesforce-scale-center-use-cases">Salesforce Scale Center Use Cases</h2>



<ul><li>Large Enterprises: Companies with complex Salesforce implementations and high volumes of data can use Scale Center to manage their operations more effectively.</li><li>Growing Businesses: Organizations experiencing rapid growth can leverage Scale Center to ensure their Salesforce applications can scale seamlessly with their expanding needs.</li><li>Regulated Industries: Businesses in industries with strict regulatory requirements can benefit from the governance and compliance features of Scale Center to ensure they meet all necessary standards.</li></ul>



<h2 id="salesforce-scale-center-offerings-as-graphs">Salesforce Scale Center Offerings as Graphs</h2>



Scale center offers many types of analysis and health check of your systems via graphs.



<figure class="wp-block-image size-full"><img loading="lazy" width="677" height="626" src="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/08/19102840/unnamed-28-1.png" alt="" class="wp-image-56722"/></figure>



<h3 id="h-conclusion">Conclusion</h3>



Salesforce Scale Center is a comprehensive solution for managing and optimizing Salesforce at scale. By providing tools for <a href="https://firebase.google.com/products/performance" target="_blank" rel="noreferrer noopener">performance monitoring</a>, capacity planning, governance, automation, and security, it helps businesses ensure their Salesforce implementations are efficient, reliable, and scalable. This makes it an essential tool for large enterprises and growing businesses that rely heavily on Salesforce for their operations.



Salesforce Testing
https://testsigma.com/guides/salesforce-testing/


Salesforce UI Testing
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Salesforce Regression Testing
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Salesforce Scale Center: Tester’s Edition

Cross Device Testing – What it is, Why and How to Perform?

Software quality assurance is not only about following a bunch of test cases and automating them. There is a huge workaround behind confirming software quality. Creating a QA testing checklist is one of those key aspects. 



Through this article, we are going to discuss what is a QA checklist, why it is important, what we should consider when creating a QA checklist, how to create a QA checklist template, and relevant examples.



<figure class="wp-block-image size-full is-resized"><img loading="lazy" src="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123228/QA-checklist.jpg" alt="QA checklist" class="wp-image-46967" width="353" height="400" srcset="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123228/QA-checklist.jpg 1410w, https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123228/QA-checklist-768x871.jpg 768w, https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123228/QA-checklist-1354x1536.jpg 1354w" sizes="(max-width: 353px) 100vw, 353px" /></figure>



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Software_QA_Testing_Checklists_8211_Overview">1 Software QA Testing Checklists &#8211; Overview</a></li><li><a href="#Why_Use_a_Software_Quality_Assurance_Checklist">2 Why Use a Software Quality Assurance Checklist?</a></li><li><a href="#Example_of_a_QA_Checklist">3 Example of a QA Checklist</a></li><li><a href="#Factors_to_be_Considered_while_Preparing_Website_QA_Checklist">4 Factors to be Considered while Preparing Website QA Checklist</a></li><li><a href="#Website_Quality_Assurance_Checklist">5 Website Quality Assurance Checklist</a></li><li><a href="#Sample_Quality_Assurance_Checklist_Template">6 Sample Quality Assurance Checklist Template</a></li><li><a href="#Conclusion">7 Conclusion</a></li><li><a href="#Frequently_Asked_Questions">8 Frequently Asked Questions</a><ul><li><a href="#What_is_a_QAQC_Checklist">8.1 What is a QA/QC Checklist?</a></li><li><a href="#How_often_should_a_QA_Checklist_be_updated">8.2 How often should a QA Checklist be updated?</a></li><li><a href="#Can_the_QA_Checklist_be_used_across_Different_Industries">8.3 Can the QA Checklist be used across Different Industries?</a></li><li><a href="#Who_Should_Create_and_Maintain_the_QA_Checklist_in_an_Organization">8.4 Who Should Create and Maintain the QA Checklist in an Organization?</a></li><li><a href="#Is_a_QA_Checklist_enough_to_Guarantee_Product_Quality">8.5 Is a QA Checklist enough to Guarantee Product Quality?</a></li></ul></li></ul></div>
<h2 id="h-software-qa-testing-checklists-overview">Software QA Testing Checklists &#8211; Overview</h2>



Software QA testing checklist is very important for comprehensive testing and adherence to quality standards throughout the software development lifecycle. They provide a structured template to verify functionality, performance, security, usability, and other critical aspects of software. These checklists help QA teams identify defects at the earliest, ensure consistency in testing processes across different projects, and ultimately deliver high-quality software that meets user expectations.



<h2 id="h-why-use-a-software-quality-assurance-checklist">Why Use a Software Quality Assurance Checklist?</h2>



A software quality assurance checklist verifies that software meets standards throughout its development. It systematically tests functionalities, processes, and security, while improving accountability and transparency of the application. This approach helps teams identify and fix issues efficiently, enhancing software quality and speeding up development for reliable product delivery.



<h2 id="h-example-of-a-qa-checklist">Example of a QA Checklist</h2>



A software quality assurance checklist ensures thorough assessment and monitoring across various stages of software development. It begins with preparation, ensuring teams are trained and roles are defined, and continues through assessing functionality, efficiency, usability, security, and maintenance.&nbsp;



Each stage involves answering specific questions to ensure adherence to standards and identify any potential issues. This ultimately enhances the overall quality and reliability of the software product.



<h2 id="h-factors-to-be-considered-while-preparing-website-qa-checklist">Factors to be Considered while Preparing Website QA Checklist</h2>



When preparing a website QA checklist, several key factors should be considered to have a comprehensive coverage. Here are some of them, 



<ul><li>Functionality &#8211; Assessing all website features and interactions to verify they perform correctly across different browsers and devices.</li><li>Usability &#8211; Verifying the website is user-friendly, with clear navigation, accessible content, and a responsive design for a good user experience.</li><li>Performance &#8211; Testing website speed, load times, and responsiveness to make sure it meets expected standards for all users.</li><li>Compatibility &#8211; Checking compatibility across various browsers such as Chrome, Safari, Edge, and operating systems such as Linux, and Windows.</li><li>Responsiveness &#8211; Verifying whether the website adheres to different screen sizes, from desktops to tablets and mobile devices, using responsive design principles. For this, you can use multiple devices or use a tool like BrowserStack.</li><li>Content Accuracy &#8211; Verifying that all text, images, videos, and downloadable files are up-to-date, accurate, accessible without any security issues, and relevant to the target audience.</li><li>Accessibility &#8211; Testing for compliance with accessibility standards to make sure the website is usable by people with visual and cognitive disabilities.</li><li>Security &#8211; Conducting security testing to identify vulnerabilities. You can run several security tests or request a security scan from the security team. Once the report is out you need to analyze it and fix the detected high-priority vulnerabilities.</li><li>SEO Compliance &#8211; Checking if the website adheres to SEO best practices like having proper primary and secondary keywords, and following other practices like metadata, alt texts, etc.</li><li>Cross-functional Integration &#8211; Ensuring smooth integration with third-party services, APIs, social media platforms, and content management systems.</li></ul>



<h2 id="h-website-quality-assurance-checklist">Website Quality Assurance Checklist</h2>



A website quality assurance checklist is important for delivering a consistent and user-friendly website. It serves as a comprehensive guide to verify different aspects such as functionality, content accuracy, accessibility, performance across different devices, and adherence to SEO best practices. The following checklist helps maintain the website&#8217;s effectiveness in achieving those goals.



<ol><li>Testing for Design Responsiveness</li></ol>



This includes making sure a website is responsive across different screen sizes, different devices (mobile, desktop, tablet), etc. Developers need to prioritize responsive designs for those different instances to provide a better user experience and improve search engine optimization, as Google now uses mobile-first indexing. A responsive design increases both user experience and search engine rankings. Therefore, ignoring mobile users is no longer an option.



<ol start="2"><li>Testing for Cross-Browser Compatibility&nbsp;</li></ol>



This includes ensuring <a href="https://testsigma.com/blog/9-tips-to-avoid-cross-browser-compatibility-issues-from-the-start//" target="_blank" rel="noreferrer noopener">cross-browser compatibility</a> because nowadays, users access websites via different devices, browsers, and operating systems. Each browser has a unique rendering engine, and it can be different due to their versions as well. This causes a website to display differently across each browser. Testing for cross-browser compatibility makes sure the UI is consistent and functional for all users.



<ol start="3"><li>Ensuring Content Readiness</li></ol>



This includes verifying search engine optimization (SEO) readiness and it evaluates the on-page SEO elements to improve a website&#8217;s visibility on different search engines. The developers can follow some key steps including the use of unique meta tags, structuring content with header tags, optimizing keywords, and using descriptive alt text for images.&nbsp;



Additionally, maintaining clean URLs, implementing internal linking, optimizing for mobile devices, and using structured data markup is very important to enhance search results.



<ol start="4"><li>Functional Testing</li></ol>



Ensuring the website&#8217;s functionality is very important for a good user experience. Under that, some key aspects can be followed such as verifying link validity, checking all interactive elements (dropdown menus, buttons, forms, etc.) work properly, and confirming that media plays without any issue.&nbsp;



Additionally, testing for efficient media formats, proper cookie handling, and prompt removal of broken links will further confirm the functional aspects. These steps help maintain smooth navigation and reliable performance.



<ol start="5"><li>Ensuing Security&nbsp;</li></ol>



This includes protecting the website against threats like malware and data breaches. It can include regular malware scans, data encryption, authentication, protection against injection attacks such as XSS and SQL injection, software updates, firewall configuration, and security headers.&nbsp;



Additionally, regular backups and user training helps a lot to keep the security aspect stronger. Implementing these security practices helps protect your website and user data.



<ol start="6"><li>Performance Testing</li></ol>



Performance testing verifies a website functions well under various conditions such as heavy traffic and huge user loads.&nbsp;



As types of performance testing &#8211; load testing helps to identify bottlenecks, stress testing helps to find breaking points, and scalability testing ensures whether the site can handle increased loads.&nbsp;



Additionally, response time analysis, resource utilization monitoring, failover testing, and real user monitoring are very important for optimizing performance and maintaining a smooth user experience.



<ol start="7"><li>Database Integrity</li></ol>



Database integrity testing is very important for ensuring secure and accurate data storage and retrieval. It includes verifying data accuracy, validation, security, and efficient data retrieval.&nbsp;



Additionally, it involves backup verification, concurrency handling, error management, and consistent testing across different environments. These steps ensure reliable database performance and integrity.



<ol start="8"><li>Cookie Handling</li></ol>



This includes managing user data and making sure the the website complies with privacy regulations. Cookie handling includes verifying cookie functionality for session management and tracking, ensuring a proper consent mechanism, and evaluating data privacy practices.&nbsp;



Additionally, checking cookie expiration, ease of deletion, secure transmission over HTTPS, maintaining clear documentation, and conducting regular audits will confirm the compliance of the website.



<h2 id="h-sample-quality-assurance-checklist-template">Sample Quality Assurance Checklist Template</h2>



Here is a sample quality assurance checklist template that you can use for testing purposes in your software development projects. <a href="https://docs.google.com/document/d/12pmlZBH46Uo6pb99CUeWtDQzrJExTgTXcCFDxmyvFpc/edit?usp=sharing" rel="nofollow">Sample Quality Assurance Checklist Template</a>



 How Testsigma Helps Organizations to Fulfill QA Checklist Needs



Testsigma helps organizations in fulfilling their QA checklist needs through several key features. Here are some of those ways,



<ul><li>Test Automation: Automates the test execution across various devices, browsers, and environments, and verifies thorough coverage.</li><li>Collaboration Tools: Facilitates team collaboration with shared test cases, results, and reports, and enhances efficiency and transparency.</li><li>Reporting and Analytics: Provide detailed reports and analytics, including screenshots of test results, track progress, and identify areas for improvement.</li></ul>



<figure class="wp-block-image size-full"><img loading="lazy" width="1156" height="653" src="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123637/test-reporting.png" alt="test reporting" class="wp-image-46969" srcset="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123637/test-reporting.png 1156w, https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2024/07/31123637/test-reporting-768x434.png 768w" sizes="(max-width: 1156px) 100vw, 1156px" /></figure>



These capabilities help organizations streamline their <a href="https://testsigma.com/guides/qa-process/" target="_blank" rel="noreferrer noopener">QA processes</a>, improve testing efficiency, and carry out comprehensive software testing before deployment.



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<h2 id="h-conclusion">Conclusion</h2>



Even though most of the QA engineers do not create a QA checklist, those checklists give a lot of benefits when it comes to software testing and enhancing user experience. We have to take a look at a lot of key aspects when creating a QA checklist in order to cover almost everything related to software quality.&nbsp;



Other than that, we have specifically discussed the website quality assurance checklist and what areas we should cover when creating a website QA checklist.&nbsp;



For further reference, we have introduced a sample QA checklist template. Testsigma helps software development teams in various ways to fulfill QA checklist needs and that collaborative effort makes a software product with the best quality. All in all, if you follow a QA checklist when testing your software product, it will ensure both quality and customer trust which needs to win the customer’s heart.



<h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2>



<h3 id="h-what-is-a-qa-qc-checklist">What is a QA/QC Checklist?</h3>



A <a href="https://testsigma.com/blog/quality-assurance-vs-quality-control/">QA/QC</a> checklist is a detailed list of items or tasks used to track and verify product quality. It provides clear criteria for testers to identify defects, differences from specifications, and other issues, covering aspects like appearance and functionality. QA/QC checklist helps meet customer expectations, reducing profit loss by ensuring consistent product quality.



<h3 id="h-how-often-should-a-qa-checklist-be-updated">How often should a QA Checklist be updated?</h3>



A QA checklist should be updated regularly according to the changes in product specifications, industry standards, and customer requirements. Reviewing and revising the checklist after any significant product updates, new regulatory guidelines, or feedback from quality inspections is important when it comes to ensuring quality. Regular updates make sure the checklist remains relevant and effective in maintaining high-quality standards.



<h3 id="h-can-the-qa-checklist-be-used-across-different-industries">Can the QA Checklist be used across Different Industries?</h3>



QA checklist can be used across different industries since they provide a systematic approach when it comes to quality assurance. Even though there can be specific areas that can be differentiated from one industry to another, the fundamental points like identifying defects, and tracking bugs cannot be changed. Other than that, creating a checklist of the specific needs and regulations of each industry makes sure the products are efficient.



<h3 id="h-who-should-create-and-maintain-the-qa-checklist-in-an-organization">Who Should Create and Maintain the QA Checklist in an Organization?</h3>



The QA Checklist is typically created and maintained by QA professionals, product managers, and other subject matter experts within an organization. They have the expertise to define quality standards, inspection criteria, and regulatory requirements related to the product. With the input of these stakeholders, the updates and revisions can be done to the relevant QA checklist.



<h3 id="h-is-a-qa-checklist-enough-to-guarantee-product-quality">Is a QA Checklist enough to Guarantee Product Quality?</h3>



Even though a QA Checklist is a valuable tool for ensuring product quality, it is not sufficient to guarantee it. Furthermore, it needs points such as skilled testers, efficient testing procedures, standards and regulations, effective communication, and continuous improvement efforts. A comprehensive quality assurance approach will enhance product quality and customer satisfaction effectively at the end of the day

QA Checklist  – What’s in it for Software Quality?

Testing is a world of adjectives where each type of testing comes with its own title.&nbsp;



I am sure you have heard of titles like Functional Tester, Automation Tester, Performance Tester, etc. These are popular specializations.&nbsp;



However, there are unique modes in which all these categories of testers operate.&nbsp;



There&#8217;s no one-approach-fits-all in the testing world. Each specialization has its’ own unique skills, perspectives, and values. While distinctly unique, at the end of the day, each of these testers contributes to the overall quality of the product.&nbsp;



In this article, we&#8217;ll explore various tester role types, their key responsibilities, skills, and how each of them contributes to creating a better testing process.&nbsp;



As a tester, it will also help you identify where you fit and how you can collaborate effectively with other testers. If you are someone who manages testers, knowing this distinction will also help you build a holistic testing team.



Spoiler Alert: Most testers have a blend of two or three types within them.&nbsp;



Let’s dive into each of these roles in detail.&nbsp;



<ol><li>Analytical Tester</li><li>Technical Tester</li><li>Administrative Tester</li><li>Social Tester</li><li>Customer Savvy Tester</li><li>AI Tester</li><li>Developer (Supportive Tester)</li></ol>



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Analytical_Tester">1 Analytical Tester</a></li><li><a href="#Technical_Tester">2 Technical Tester</a></li><li><a href="#Administrative_Tester">3 Administrative Tester</a></li><li><a href="#Social_Tester">4 Social Tester</a></li><li><a href="#Customer_Savvy_Tester">5 Customer Savvy Tester</a></li><li><a href="#AI_Tester">6 AI Tester</a></li><li><a href="#Developer_as_Tester">7 Developer as Tester</a></li></ul></div>
<h2 id="h-analytical-tester">Analytical Tester</h2>



The Sherlock Holmes of the testing world



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXeYo0uYq6OWGWcZAihSJkPvza-F4-PGtDyJJSMJL2sfRlB5_EwxiMVfjzbaXrFSAR1PsEN6aCscaZrfH00KR8pVYk8YUDUv9a-Rb-Rkef9CNc65dEKngaE8j-yEVNgzeeIvIHgt7Nsqm5U2z1zt_wogr3Q?key=snlPEKSw9Jy_BSXT6fZerg" alt="Analytical Tester" width="600" height="400"/></figure></div>



They create models, diagrams, mindmaps, design documents, spreadsheets, and combinatorics to dissect and understand the product better.&nbsp;



The tests are then designed on their basis.&nbsp;



Analytical testers focus on test design. They meticulously plan their tests, analyze requirements, and create comprehensive tests covering a wide range of scenarios.&nbsp;



They also focus on analyzing and pinpointing the root causes behind any issue.



Top Skills &#8211; Analytical Testers:



<ul><li>Test Design: Creating detailed and structured tests for systemic coverage of product layers.</li><li>Risk Analysis: Identifying and mitigating potential risks and prioritizing testing accordingly.</li><li><a href="https://testsigma.com/blog/exploratory-testing/" target="_blank" rel="noreferrer noopener">Exploratory Testing</a>: Investigating software functionality with a focus on exploration and discovering the unknowns.</li><li>Note-taking: Keeping records of testing notes, findings, and bugs.</li></ul>



<h2 id="technical-tester">Technical Tester</h2>



The programming ninjas of the testing world



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXe61WTH00PgGRl666ZP_Bj3Mttr2R1oUFLf5HrNR4QteU69Gv42RzBPeWfB1eNuxbT_TdbuNhfA1Slk13YZtM62g8yra6qUrsuJOOfp9JeinVjcuDwsK2wss-HHtbiF1n0fNrn1v5biK2mUjnfobF2gc1k?key=snlPEKSw9Jy_BSXT6fZerg" alt="Technical Tester" width="600" height="400"/></figure></div>



They love writing code to test the application. They integrate testing assertions into their automation workflow, developing frameworks and scripts to accelerate the feedback loop.



Technical testers focus on writing code that automates repetitive tasks or test steps, enabling teams to execute test suites quickly and efficiently.



Some of the typical tasks performed by <a href="https://www.ministryoftesting.com/articles/what-does-it-mean-to-be-a-technical-tester" target="_blank" rel="noreferrer noopener">technical testers</a>:



<ul><li>Test Script Development: Writing scripts that execute various test cases.</li><li>Test Maintenance &amp; Execution: Ensuring <a href="https://testsigma.com/guides/test-script/" target="_blank" rel="noreferrer noopener">test scripts</a> are always updated.</li><li>CI Integration: Seamlessly incorporating tests into the CI/CD pipeline.</li><li>Automation Framework Development: Building frameworks and utilities to support automated testing.</li><li>Result Analysis: Analyzing automation results to identify issues.</li></ul>



Top Skills &#8211; Technical Tester:



<ul><li>Testability and Automatibility: Develop tools that ensure smoother testing and automation.</li><li>Clean Coding: Write simple, efficient, and elegant code.</li><li>Design Patterns: Use established patterns such as Page Object Mode, Singleton, etc. to design test solutions.</li><li>Automation Design: Craft effective <a href="https://testsigma.com/automated-testing" target="_blank" rel="noreferrer noopener">automated tests</a>.</li><li>Programming Fundamentals: Basics of coding principles, and paradigms.</li><li>Tools and Platforms: Expertise in tools like Selenium, JUnit, Jenkins, etc.</li></ul>



<h2 id="administrative-tester">Administrative Tester</h2>



Project managers of the testing world



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXfxMp3f0KnDFSI-uuwxHa3wCbhSnY0h6yjeBZeqUHm2lOcfwLwxtnbuV41egtxxVHGtzaHg5HQv_yBi5P-EMrXT6U2h0HhLRNYKCfVdOJ7htmVIJcAWryLXhd17rU2yHhqcML9KIV991L2cO8RTJis3y5Tu?key=snlPEKSw9Jy_BSXT6fZerg" alt="Administrative Tester" width="600" height="400"/></figure></div>



They break down testing as a set of tasks to be completed efficiently and effectively.



They focus on the overall testing strategy, execution, and reporting. They handle test planning, scheduling, and people allocation. They ensure that all testing activities are aligned with the business goals and timelines.&nbsp;



They make sure that the relevant testing artifacts are created, updated, and maintained over time.



Some tasks performed by administrative testers include:



<ul><li>Test Strategy: Define the overall test approach.</li><li>Test Estimation: Plan and negotiate the time and people needed for testing.</li><li>Test Reporting: Generate detailed reports on high-level test progress and results.</li><li>Test Planning: Schedule and coordinate testing activities.</li><li>Managing Overall Testing Activities: Align and manage the entire testing process and tasks.</li><li>Metrics &amp; Reviews: Define relevant metrics and review them over time.</li><li>Standards &amp; Compliance: Ensure compliance and industry standards are met.</li><li>Defining Workflows: Create efficient workflows for the testing process.</li></ul>



Top Skills &#8211; Administrative Tester:



<ul><li>Requirement Engineering: Understand and explore requirements.</li><li>Test Strategy and Planning: Develop comprehensive test plans.</li><li>Test Management: Oversee <a href="https://testsigma.com/blog/test-execution/" target="_blank" rel="noreferrer noopener">test execution</a> and progress.</li><li>Estimation: Predict testing tasks and their synchronization.</li><li>Planning: Schedule and resource allocation.</li><li>Note-taking: Document plans, progress, and issues.</li></ul>



<h2 id="social-tester">Social Tester</h2>



Network and communication hub of the testing world



<figure class="wp-block-image is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXfkM2oZbMCvqiCo1FFfPBcRHKI5-f4Kgu833SoBIihBTZ0nNvFpwCyLEpZPVze98ytxb-BqRCXkF_uEpUsSM0O_0rdO4HGcSRnJ0oSSx6-deHwagaSEdIZQcTy2lbWiknbeI_2ApUMYm6D7GfTMD-xwfj65?key=snlPEKSw9Jy_BSXT6fZerg" alt="Social Tester" width="600" height="400"/></figure>



They love interacting with people, building relationships, and fostering collaboration. They thrive on conversations, and understanding the internal as well as external sides of software development.&nbsp;



You can think of them as social butterflies — fluttering between technology and the people developing it.



Social testers focus on sharing opportunities and collaborating with other tester types, as well as developers ensuring a <a href="https://testsigma.com/blog/holistic-testing/" target="_blank" rel="noreferrer noopener">holistic approach to testing</a>.



Top Skills &#8211; Social Testers:



<ul><li>Writing: Clear and concise written and visual communication.</li><li>Listening: Understand the perspectives and needs of others.</li><li>Persuasion: Convince stakeholders and influence them about the need for thorough testing.</li><li>Questioning: Ask the right questions at the right time to the right people.</li><li>Storytelling: To communicate testing stories effectively.</li><li>Communication: Articulation of thoughts, ideas, and plans.</li></ul>



<h2 id="customer-savvy-tester">Customer Savvy Tester</h2>



Advocates of the customers



<div class="wp-block-image"><figure class="aligncenter is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXfENGibXvJ4taB9Aw-KPQdqjVSyLPMWun6mdlR-s8PiE8ECGSu1yBLr-jlcpVeQzCTloGUcZPhfrrRrKYx0vv4BUSkalkhLYnZUu0pmNW2R2xGyhqDzuiH5MMWvxaRWWfgotTCRYiK3KLVSpyK11OAqFzA?key=snlPEKSw9Jy_BSXT6fZerg" alt="Customer Savvy Tester" width="600" height="400"/></figure></div>



They put themselves in users&#8217; shoes to understand their needs, personas, emotions, and actions. They advocate for fine-tuning user experiences.



They don’t just test the software, they feel it. This superpower helps them uncover issues that really matter to the end customer.&nbsp;



They focus on understanding user scenarios and advocating for issues that could impact the user.



Top Skills &#8211; Customer Savvy Tester:



<ul><li>User Touring: Investigate the software from a user&#8217;s journey perspective.</li><li>Bug Advocacy: Advocate the importance of fixing user-impacting challenges.</li><li>Requirement Engineering: Ensure requirements reflect user needs.</li><li>Note-taking: Document user scenarios and test results.</li></ul>



<h2 id="ai-tester">AI Tester</h2>



the cutting edge of modern testing and industrial revolution 5.0



<figure class="wp-block-image is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXfDqM2d3_3k_2zEz0gfxdjFDdQI2Zx5NMXOlb-6Nert_lDJfhjlYMmXr91oKqEnEcZH68JJnoSTYJuCf85AvmY0tMq1P2PwDxs8nNA-BnZzjPE0S93K35ZOq6HtPI94UuMSu5lnJkigNr-ZN083-AicCAU?key=snlPEKSw9Jy_BSXT6fZerg" alt="AI Tester" width="600" height="400"/></figure>



They leverage artificial intelligence to assist and enhance <a href="https://testsigma.com/guides/test-process/" target="_blank" rel="noreferrer noopener">testing processes</a> and outcomes.



They focus on developing precise models and strategies for implementing AI in testing, as well as educating their teams on AI tools and use cases.



Some of the typical tasks performed by AI testers:



<ul><li>Develop Precise Models for Testing: Create and train AI models on the right data.</li><li>Coach Team about AI Tools: Educate team on AI tools and applications.</li><li>Creating &#8220;AI in Testing&#8221; Strategy: Define how AI will be used in testing, what would be the benefits as well as risks.</li><li>Defining Smart Prompts for Testing Tasks: Create effective AI prompts for usage with the team.</li><li>Developing Utilities for Testing &amp; Automation via AI: Build AI-powered testing tools.</li><li>AI Ethics &amp; Governance: Ensure ethical use of AI in testing.</li></ul>



Top Skills &#8211; AI Testers:



<ul><li>Basics of AI and ML: Understand fundamental AI and machine learning concepts.</li><li>Models and LLMs: Knowledge of various AI models and large language models.</li><li>LLM Syndromes: Understand the limitations and challenges of LLMs.</li><li>AI Testing Tools: Proficiency in <a href="https://testsigma.com/tools/ai-testing-tools/" target="_blank" rel="noreferrer noopener">AI-based testing tools</a>.</li><li>AI Ethics: Ensure ethical considerations in AI usage.</li><li>Prompt Engineering: Craft efficient prompts for AI models using appropriate <a href="https://www.hostinger.com/in/tutorials/ai-prompt-engineering">prompt engineering techniques</a>.</li></ul>



This also is a great opportunity to tell you about a tool that an AI tester would want to know about.



<a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a> is a low-code Gen-AI powered test automation tool that allows testers to automate web, mobile, desktop app, and API testing in the same platform. It makes test automation faster and more efficient with its robust test automation features. The Gen-AI capabilities provide intelligent suggestions that help scale your tests. The key areas of Testsigma where AI plays a major role are,



<ul><li>AI-powered auto healing reduces your test maintenance efforts by up to 70%</li><li>Makes your test automation 10x faster in terms of test creation and execution</li><li>Get smart test case suggestions via prompts and ensure 100% test coverage</li><li>Provides detailed and automated test reporting for every test run</li></ul>



There&#8217;s more: have a quick look into how Testsigma&#8217;s<a href="https://testsigma.com/ai-driven-test-automation" target="_blank" rel="noreferrer noopener"> AI-driven low-code testing</a>



<h2 id="developer-as-tester">Developer as Tester</h2>



Supportive testers



<figure class="wp-block-image is-resized"><img loading="lazy" src="https://lh7-us.googleusercontent.com/docsz/AD_4nXcyg3V18Srhviqoldxim-QzxWsmUAg-mbUCOjJWuv0PO7T05UWofpAoEQ2Q31bmSgUsKQJZ4Zwtt6V_8r7GfWcO2WWBr5i5RqbIKv_7t8u3wTaJMuv2od0fxEdRMhH0USfzIrGSJTiUjZMc1ntUPFvFntJU?key=snlPEKSw9Jy_BSXT6fZerg" alt="Developer as Tester" width="600" height="400"/></figure>



Developers aren&#8217;t primarily responsible for testing, but they play an equally crucial supportive role. They write unit tests and help testers with testability as well as automatibility. They contribute to unit tests as well as CI workflows.



Good developers focus on writing testable code and supporting the testing process through unit testing and design considerations.



Top Skills &#8211; Developer as Tester



<ul><li>Unit Testing: Writing tests for individual units of code.</li><li>Design Thinking: Designing features with testability in mind.</li><li>Collaboration: Working closely with testers to ensure seamless integration and testing.</li></ul>



Holla! That’s all!



While reading this article, you must have resonated with each tester type. We adapt to different roles in different conditions and contexts. Each role then brings valuable skills and perspectives, ensuring that the <a href="https://testsigma.com/guides/software-testing/" target="_blank" rel="noreferrer noopener">software testing</a> process is in-check.&nbsp;



By recognizing, leveraging, and upskilling on these diverse talents, you can develop yourself as a well-rounded tester.&nbsp;



Happy testing!



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