Skipping Salesforce mobile testing can lead to broken user experiences, failed workflows, and frustrated customers. In a mobile-first world, testing Salesforce mobile applications is essential to ensure performance, usability, and business continuity. Salesforce mobile testing helps organizations deliver stable, functional mobile apps with seamless integrations, smooth UI, and uninterrupted user journeys.
Table Of Contents
- 1 What is Salesforce Mobile Testing?
- 2 Benefits of Salesforce Mobile Testing
- 3 Types of Salesforce Mobile Testing
- 4 Challenges in Salesforce Mobile Testing and Their Solution
- 5 Salesforce Mobile Testing Best Practices
- 6 8 Best Tools for Salesforce Mobile Testing: Comparison
- 7 Why is Testsigma the Best Choice for Salesforce Mobile Testing?
- 8 Conclusion
- 9 FAQs
What is Salesforce Mobile Testing?
Salesforce mobile testing is the process of verifying the functionality, performance, and compatibility of Salesforce mobile applications across devices, OS versions, and network conditions. It ensures that the mobile experience is consistent with web functionality and that all business workflows perform as expected.
Benefits of Salesforce Mobile Testing
The following are some of the most important reasons why Salesforce mobile testing is important:
- Improved User Experience
It ensures mobile apps load quickly, respond accurately, and display properly across screen sizes, directly impacting user satisfaction.
- Reduced Release Risks
By catching defects early, mobile testing reduces the risk of pushing broken features or flows to production.
- Better Device and OS Compatibility
Salesforce mobile applications work seamlessly across iOS, Android, and hybrid devices, avoiding compatibility issues.
- Increased App Stability
Tests catch UI inconsistencies, performance lags, and backend failures before end-users do.
- Boosted ROI in Salesforce Implementations
Thorough testing ensures smoother adoption, fewer reworks, and faster time-to-value.
Types of Salesforce Mobile Testing
The table below describes the different types of Salesforce mobile testing, each with an example for better understanding.
| Test Type | What It Does | Example |
| Functional Testing | Verifies that each feature in the Salesforce mobile app works as intended. | Ensuring that the “Create Lead” button opens the correct form and saves data accurately. |
| Compatibility Testing | Checks how the app performs on various devices, OS versions, and screen sizes. | Testing on iPhone 14, Samsung Galaxy S21, and Android 12 to spot layout issues. |
| Performance Testing | Evaluates app behavior under load, network speeds, and usage scenarios. | Testing app response time when switching dashboards on 3G and 5G networks. |
| UI Testing | Ensures mobile UI is accurate, responsive, and consistent with Salesforce standards. | Checking that text doesn’t overlap or buttons don’t disappear on smaller screens. |
| Integration Testing | Validates how Salesforce mobile apps interact with external systems. | Verifying that data pushed from the app syncs correctly with a connected inventory system. |
Challenges in Salesforce Mobile Testing and Their Solution
As important as it is, Salesforce mobile testing is not without its own set of challenges. Below are the most common challenges encountered while testing Salesforce mobile applications and how to overcome them.
- Frequent UI and Metadata Changes
Salesforce updates its UI regularly, especially in Lightning and LWC environments.
Solution: Use automation tools that sync with Salesforce metadata and adapt to UI changes automatically.
- Testing Across Multiple Environments
Salesforce has Developer, Sandbox, Partial Copy, and Production orgs, making test management complex.
Solution: Choose tools that support cross-environment configuration and metadata mapping.
- Manual Testing is Slow and Prone to Errors
Manual testing across multiple devices is time-consuming and often misses edge cases.
Solution: Implement codeless test automation with cloud-based mobile testing capabilities.
- Locator Breakage in Dynamic UIs
Salesforce Lightning uses dynamic elements, which cause locators to fail frequently.
Solution: Use tools with self-healing capabilities to maintain locator stability.
- Integration Testing is Hard to Scale
Validating end-to-end flows involving external systems is complex.
Solution: Use platforms that support API, database validation, and UI tests.
Salesforce Mobile Testing Best Practices
- Start Testing Early: Begin mobile testing in the development phase to catch issues early.
- Test Across Real Devices: Emulators help, but real device testing ensures accuracy.
- Use Test Automation: Choose codeless tools to speed up execution and reduce manual effort.
- Focus on End-to-End Scenarios: Cover workflows that span across mobile, web, and external systems.
- Keep Tests Updated: Sync test cases regularly with Salesforce metadata changes.
8 Best Tools for Salesforce Mobile Testing: Comparison
| Tool | Description | Features for Salesforce Mobile Testing |
| Testsigma | AI-powered, codeless test automation platform | Create tests in plain EnglishSelf-healing for dynamic UIsSyncs with Salesforce metadataTests across Lightning, Classic, and LWCNative support for all Salesforce environmentsVisual testing with smart snapshots |
| AccelQ | Continuous test automation platform | Supports Salesforce appsVisual test modelingSome codeless features, but a more complex setup |
| Provar | Testing tool built specifically for Salesforce | Good for Classic and LightningUses metadata awarenessRequires scripting knowledge for complex flows |
| Appium | Open-source automation framework for mobile apps | Good for native and hybrid appsRequires coding in JavaScript, Java, etc.No built-in Salesforce support |
| Copado | DevOps tool for Salesforce | Limited mobile testing featuresFocused more on CI/CD and deployments |
| BrowserStack | Cloud testing platform | Offers mobile browser testingNo Salesforce-specific integrationRequires external frameworks |
| Sauce Labs | Cross-browser and device testing platform | Offers real device cloudNo native Salesforce featuresIntegrates with Appium, Selenium |
| Katalon Studio | Low-code test automation tool | Supports mobile and webLimited Salesforce-specific capabilitiesGood for beginners, limited scalability |
Why is Testsigma the Best Choice for Salesforce Mobile Testing?
Testsigma is a codeless test automation platform with Agentic AI capabilities. It is purpose-built for modern Salesforce mobile testing. Enterprise teams use Testsigma to automate testing across mobile devices, OS versions, and environments. Unlike traditional Salesforce testing tools that demand complex setup or code, Testsigma requires minimal setup, no coding, and supports Lightning, Classic, and LWC interfaces. For organizations aiming to accelerate their Salesforce mobile app delivery without sacrificing quality, Testsigma offers the fastest path to reliable automation.
Features of Testsigma for Salesforce Mobile Testing:
- Codeless Test Automation
Write and run Salesforce mobile test cases using simple English commands with NLP-powered authoring. You can also use the Generator Agent to dynamically create test cases from user stories, Figma designs, Jira tickets, etc. Furthermore, Testsigma has an AI coworker called Atto to assist you in each stage of testing, from test case creation to maintenance.
- Self-Healing Test Maintenance
You might already know that Salesforce undergoes continuous evolution, including enhancements and changes to its user interface (UI). Testsigma automatically detects these changes and heals broken locators, especially useful for Salesforce Lightning and LWC.
Visual testing with smart snapshots is used to compare builds and catch UI anomalies and layout regressions.
- Syncs with Salesforce Metadata
Sometimes, changes in the Salesforce application involve significant migrations or restructuring. These changes can impact users, data, integrations, and overall business processes. Testsigma integrates directly with Salesforce metadata, so test cases remain updated when the org changes.
- No Setup Needed
You can start testing instantly from the cloud, without major setups.
- Cross-Environment Testing
Run tests seamlessly across Developer, Sandbox, Partial Copy, and Production environments.
- CI/CD and DevOps Integrations
Integrates with Copado, Gearset, Flosum, and Azure DevOps to support DevOps workflows.
- Parallel Test Execution
Run tests in parallel across devices and environments to speed up regression cycles.
- Enterprise-Grade Security and Reporting
SOC 2 Type II compliant with detailed logs, failure insights, and real-time dashboards.
- Detailed Test Reports
Get screenshots, video recordings, and logs for every mobile test run.
Conclusion
Salesforce mobile testing is essential to ensure a smooth, reliable user experience across devices, platforms, and network conditions. From functional to integration testing, each type plays a role in maintaining quality and performance. Given the complexity of mobile environments and Salesforce customizations, a well-structured testing strategy is key. By understanding common challenges and focusing on real device testing, teams can deliver stable, high-performing mobile apps that meet business needs.
FAQs
Salesforce mobile testing should cover supported Android (e.g. 8.0+) and iOS (14.0+), as well as different screen sizes (phones and tablets), to mirror real-world user experience.
Test under varied network conditions, such as 2G/3G, 4G/5G, Wi‑Fi, to catch performance issues like slow page loads or UI lag.
Yes, Salesforce mobile apps support offline data access. You need to test syncing, caching, and reconciling data after reconnecting.
Emulators miss hardware-specific issues like touch behavior, sensors, OS interrupts, and screen rendering. Real devices reveal these hidden problems.
