As software development accelerates, Quality Assurance teams are facing unprecedented pressure to deliver both speed and quality. Despite exponential innovation in software development over the past couple of decades, QA teams still seem to be grappling with the fact that testing is not happening at the same speed as development happens. A recent Testsigma webinar surveying 300 QA professionals revealed that 57% consider time management—building, executing, and maintaining tests—their biggest challenge.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#The_Challenges_Holding_Us_Backnbspnbsp">1 The Challenges Holding Us Back&nbsp;&nbsp;</a><ul><li><a href="#Slow_Testing_Cycles">1.1 Slow Testing Cycles</a></li><li><a href="#High_Maintenance_Overhead">1.2 High Maintenance Overhead</a></li><li><a href="#Insufficient_Test_Coverage">1.3 Insufficient Test Coverage</a></li></ul></li><li><a href="#Why_Do_These_Challenges_Existnbsp">2 Why Do These Challenges Exist?&nbsp;</a></li><li><a href="#The_lure_of_code-driven_testing">3 The lure of code-driven testing</a></li><li><a href="#The_shift_to_business-driven_testing">4 The shift to business-driven testing</a></li><li><a href="#GenAI-powered_testing">5 GenAI-powered testing</a></li><li><a href="#Pitfalls_in_GenAI-driven_test_automation">6 Pitfalls in GenAI-driven test automation</a></li><li><a href="#Looking_ahead">7 Looking ahead</a></li></ul></div>
<h2 id="h-the-challenges-holding-us-back">The Challenges Holding Us Back&nbsp;&nbsp;</h2>



Modern QA teams face several persistent challenges that slow down testing processes:



<h3 id="h-slow-testing-cycles">Slow Testing Cycles</h3>



Testing remains bottlenecked by manual-heavy processes and an overemphasis on building perfect automation frameworks. This traditional approach cannot match the speed of modern development cycles.



<h3 id="h-high-maintenance-overhead">High Maintenance Overhead</h3>



Traditional test automation requires constant script updates, which create significant maintenance costs and technical debt and divert resources from actual testing activities.



<h3 id="h-insufficient-test-coverage">Insufficient Test Coverage</h3>



Human-defined test cases often fail to anticipate all edge cases, leading to undetected defects. This limitation becomes more pronounced as software complexity increases.



<h2 id="h-why-do-these-challenges-exist">Why Do These Challenges Exist?&nbsp;</h2>



A couple of key factors contribute to this misalignment:&nbsp;&nbsp;



<ul><li>Manual testing—Don’t get me wrong—manual testing is not a bad word at all, as some vendors make it out to be. One can never hope to have 100% automation and anyone claiming that is a snake oil salesperson. But, having said that, automation is one of the best things that has happened to the software testing world. The idea is to use automation as a tool to solve everyday tasks at scale. However, majority of QA teams still grapple with manual-heavy testing cycles that significantly slow down software testing and release.&nbsp;</li></ul>



<ul><li>Automation as the silver bullet &#8211; This is not too unrelated to the above point, that automation is being considered the one solution to all of software testing problems. The industry&#8217;s push toward automation has had unexpected consequences. Many skilled testers were forced to become programmers or rely heavily on development teams for test automation. This shift often came at the expense of core testing competencies: domain knowledge and user behavior understanding. This heavy focus on automation also slows down testing cycles as there is a heavy dependence on automation engineers to help build and write scripts.&nbsp;</li></ul>



<h2 id="the-lure-of-code-driven-testing">The lure of code-driven testing</h2>



The world has come long since the first line of code was written. It has truly overhauled our world, and the possibilities it has brought about are endless. While code has revolutionized our world, the heavy focus on code-driven automation has overshadowed essential testing skills. The industry has drifted away from business-driven and user-behavior-driven testing approaches.&nbsp;



<h2 id="the-shift-to-business-driven-testing">The shift to business-driven testing</h2>



A promising trend we are observing at Testsigma is the shift to business-driven testing and technology usage as a means to an end. With the advent of codeless technologies and GenAI, it is becoming increasingly easy for software testing teams to automate without having to build a test automation framework that takes months, and without writing code to actually script test cases. This allows testers to focus on their core strengths: domain expertise and user understanding.&nbsp;



<h2 id="genai-powered-testing">GenAI-powered testing</h2>



Generative AI, combined with truly codeless test automation, offers new possibilities for rapid testing without coding requirements. Powerful tools like Testsigma Copilot allow testers to:



<ul><li>Focus on core understanding of the business and user, and not necessarily on learning the technology used to build frameworks.</li><li>Use prompt engineering to provide business context, to make the testing itself better</li><li>Guide AI systems to think from a user&#8217;s perspective, and use AI to uncover edge cases that might otherwise get missed</li></ul>



While using GenAI to generate test cases and test scenarios seems to win half the battle, the magic lies in codelessly being able to automate them as well. And that’s where truly codeless test automation platforms like Testsigma help, as one can perform end-to-end test automation at scale without writing a single word of code. With agentic execution, the deal gets sweeter as AI optimizes for the right test cases to be executed, and across the right resources, while self-healing tests to account for any changes that might have been shipped.&nbsp;



There lies a huge opportunity for engineering organizations to utilize truly codeless test automation technologies to empower software testers of all skill sets to become true automation engineers.&nbsp;



<h2 id="pitfalls-in-genai-driven-test-automation">Pitfalls in GenAI-driven test automation</h2>



It is crucial to remember that, just like any piece of technology, GenAI is a tool. And as the saying goes, a fool with a tool is still a fool. The ones that are able to get the tool to work for them are the ones that win. Mastering the tool itself is not the goal, but how to make it work for the business is.&nbsp;



The other risk in <a href="https://testsigma.com/ai-driven-test-automation" target="_blank" rel="noreferrer noopener">GenAI-driven test automation</a> is that the quality completely relies on the inputs we provide. Again, this is a golden opportunity for software testers, as it forces us to think like users, which is the basic trait of any software tester anyway. 



<h2 id="looking-ahead">Looking ahead</h2>



The <a href="https://testsigma.com/blog/future-of-software-testing/" target="_blank" rel="noreferrer noopener">future of software testing</a> lies not in writing more automation scripts, but in leveraging AI to handle complexity while humans focus on customer needs and business value. This shift represents an opportunity for software testing teams to:



<ul><li>Return to business-centric and customer-centric testing approaches</li><li>Reduce technical barriers to effectively democratize testing and make the industry inclusive</li><li>Enable faster, smarter, and more comprehensive quality assurance, to empower software engineering teams to release quality software with confidence!</li></ul>



As software complexity continues to grow, the industry must embrace solutions that streamline testing while keeping quality control in the hands of those who best understand the product and its users.

How GenAI is Shaping the Future of Software Testing

<blockquote class="wp-block-quote has-text-align-center" id="testsigma-has-made-a-mark-in-g2-spring-2023-report">Testsigma has made a mark in G2 Spring 2023 report!</blockquote>



We are proud to announce that Testsigma has been recognized as a <a href="https://www.g2.com/products/testsigma/reviews">High Performer in the Grid® Report for Automation Testing</a> and Software Testing categories. G2 acknowledges Testsigma as having high Customer Satisfaction that includes an average rating of more than 90% in Quality of Support, Ease of Use, and Meeting Customer Requirements. This is an amazing feat for Testsigma as ranking was based on direct feedback from our customers, among various other parameters.



Testsigma also secured the High Performer rank in Asia Business Grid®, Asia Pacific Regional Grid®, and Small-Business Grid® reports.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#G2_and_its_High_Performer_Award_nbsp">1 G2 and its High Performer Award &nbsp;</a></li><li><a href="#What_Makes_Testsigma_a_G2_High_Performer_nbsp">2 What Makes Testsigma a G2 High Performer? &nbsp;</a></li><li><a href="#What_Customers_Said_About_Testsigma_nbsp">3 What Customers Said About Testsigma? &nbsp;</a></li></ul></div>
<h2 id="h-g2-and-its-high-performer-award">G2 and its High Performer Award &nbsp;</h2>



G2 is a popular peer-to-peer review website and one of the most renowned marketplaces for software that releases review reports every three months. The report assesses software companies based on various parameters, including customer ratings, reviews, and scores given by verified G2 users.&nbsp;&nbsp;



The High Performer badge in G2 is awarded to enterprises that receive high customer satisfaction ratings from the reviewers in the respective category.&nbsp;&nbsp;



We are honored by the trust that all of our customers placed in us. It is a testimony to Testsigma’s increasing impact in making the life of fellow testers easier, which helps them drive value for their work. We extend a heartfelt thank you to all of our customers. Without your support, this achievement would not have been possible.&nbsp;&nbsp;



<h2 id="what-makes-testsigma-a-g2-high-performer">What Makes Testsigma a G2 High Performer? &nbsp;</h2>



Ease of Use: Testsigma stands high in customer satisfaction ratings, with all our users saying that the tool is easy to use and navigate. Our customers trust us with good partnership and ease of administration.&nbsp;&nbsp;&nbsp;



Customer Satisfaction: With no-code automation and ease of use, Testsigma shines in the customer satisfaction category with quality customer support.&nbsp;&nbsp;



Implementation: Testsigma supports cloud and on-premises deployment for all automation testing needs.&nbsp;&nbsp;



Market Presence: We are a rapidly growing company that is seeing high traction of organic customers with good user retention.&nbsp;&nbsp;



<h2 id="what-customers-said-about-testsigma">What Customers Said About Testsigma? &nbsp;</h2>



Our users brand us as a ‘one-stop solution for a different platform,’ ‘easy to use,’ ‘user-friendly,’ and ‘the ultimate test automation tool.’&nbsp;&nbsp;



Here’s what our users said about Testsigma:&nbsp;&nbsp;



<blockquote class="wp-block-quote">&#8220;Testsigma so far fulfills most of the requirements of our team at Fairprice.&#8221;</blockquote>



<blockquote class="wp-block-quote">&#8220;Excellent tool for automation&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Testsigma is an excellent automation tool for rapid automation and reliable test results.&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Easily and understandable tool to web automatization&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Powerful, tester-friendly open-source platform&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;It is easy to use, less coding can use for most regressing testing and sanity testing.&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Great all-in-one solution for QA teams to start on Test Automation&#8221; &nbsp;</blockquote>



If you’re looking to transition to no-code test automation and simplify your testing efforts, we would love to help you out. Book a free <a href="https://testsigma.com/request-demo">demo</a> with us today, and see how Testsigma makes testing effortless.

Testsigma Ranked as a High Performer in G2 Spring 2023 Automation Testing Report

Testsigma Blog

Sathyanarain Muralidharan