At Testsigma, we believe great software isn’t only defined by speed or scale, it’s defined by how many people it empowers. True quality means building experiences that everyone can access and enjoy, no matter their abilities. That’s why one of the most meaningful recognitions in our Customer Awards this year was the Best Accessibility Testing Initiative Award.



This honor went to SpotGenius, a team that placed inclusivity at the center of their QA journey. Their commitment to ensuring that digital experiences are not just functional but accessible to all has redefined what quality assurance can achieve.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#A_Challenge_Beyond_Functionality">1 A Challenge Beyond Functionality</a></li><li><a href="#Building_Inclusivity_into_QA">2 Building Inclusivity into QA</a></li><li><a href="#The_Transformation">3 The Transformation</a></li><li><a href="#Recognition_Well_Earned">4 Recognition Well Earned</a></li><li><a href="#Looking_Ahead">5 Looking Ahead</a></li></ul></div>
<h3 id="h-a-challenge-beyond-functionality">A Challenge Beyond Functionality</h3>



SpotGenius is known for its innovative digital engagement solutions, serving enterprises that depend on seamless, user-friendly experiences. But as their customer base grew, so did the awareness that not all users were experiencing products the same way. Traditional QA processes, focused on core functionality, weren’t enough to ensure accessibility for users with visual, auditory, or cognitive challenges.



The team realized this wasn’t a nice-to-have, it was a necessity. Accessibility had to be embedded into the heart of their testing approach. But how do you scale accessibility testing without slowing down releases or overwhelming the QA team? That was the defining question.



<h3 id="h-building-inclusivity-into-qa">Building Inclusivity into QA</h3>



That’s where Testsigma came into the picture. SpotGenius began leveraging the platform not just for functional automation, but to design a scalable framework for accessibility testing. With Testsigma’s natural language interface and integrations, accessibility checks could be embedded into their regression suite, making inclusivity part of every release, not an afterthought.



Tests that once required specialized, time-intensive effort became part of their standard automation runs. The QA team could simulate accessibility scenarios early and often, ensuring issues were identified long before products reached end users. This shift gave them confidence that accessibility wasn’t dependent on a single specialist, it was baked into the process.



<h3 id="h-the-transformation">The Transformation</h3>



The impact was immediate and far-reaching. Accessibility validation that previously slowed down sprints was now automated and repeatable. Release cycles stayed on schedule while inclusivity standards were strengthened. Perhaps most importantly, accessibility became part of the team’s culture, something everyone, from developers to product managers, engaged with.



This wasn’t about checking a compliance box. It was about delivering experiences that every user could rely on. SpotGenius turned accessibility into a driver of innovation, proving that quality and inclusivity go hand in hand.



<h3 id="h-recognition-well-earned">Recognition Well Earned</h3>



It’s this dedication that earned SpotGenius the Best Accessibility Testing Initiative Award at the Testsigma Customer Awards. Their journey shows that <a href="https://testsigma.com/automated-accessibility-testing" target="_blank" rel="noreferrer noopener">accessibility testing automation</a> isn’t just possible at scale, it’s transformative. By making inclusivity part of automation, SpotGenius raised the bar for what it means to deliver true software quality.



<h3 id="h-looking-ahead">Looking Ahead<gwmw style="display:none;"></h3>



As we celebrate SpotGenius, we also celebrate what their win represents for the QA community: a future where accessibility is not an exception but the expectation. Their story is proof that with the right mindset and tools, teams can go beyond building products that simply work, they can build products that work for everyone.



Congratulations once again to SpotGenius for this remarkable achievement. Your commitment to accessibility doesn’t just improve software, it improves lives.



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Testsigma Customer Awards: Best Accessibility Testing Initiative – SpotGenius

At <a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a>, we’ve always believed that software quality isn’t just about catching bugs, it’s about building trust. Every product release, every digital experience, every innovation depends on a team ensuring that what reaches the customer is reliable, secure, and built to last. The Testsigma Customer Awards 2025 were created to celebrate those teams, customers who take testing beyond routine and redefine what excellence in QA looks like.



One such story comes from Sanofi, a global healthcare leader whose QA team turned a daunting challenge into a benchmark for the entire industry. Their journey not only showcases the transformative power of codeless automation but also earned them the recognition of Best Use of Codeless Test Automation at our inaugural awards.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#A_Defining_Moment">1 A Defining Moment</a></li><li><a href="#The_Turning_Point">2 The Turning Point</a></li><li><a href="#Scaling_Quality_and_Speed">3 Scaling Quality and Speed</a></li><li><a href="#Recognition_Well_Deserved">4 Recognition Well Deserved</a></li><li><a href="#Looking_Ahead">5 Looking Ahead</a></li></ul></div>
<h2 id="h-a-defining-moment">A Defining Moment</h2>



Sanofi’s digital platforms are more than just corporate assets, they serve as essential gateways for healthcare professionals to access critical resources like brochures, videos, and seminars that guide medical practice and patient care. With so much depending on these platforms, the margin for error was razor-thin.



Yet, behind the scenes, the QA team was up against mounting challenges. A lean group of just three members was responsible for quality across hundreds of sites. Regression testing alone stretched to three days, slowing down releases and creating a risk of defects slipping into production. Add in the complexity of enterprise security policies, Mac/iOS compatibility issues, and the need for scalability, and the cracks in the process became impossible to ignore. The team faced a turning point: either continue patching together manual processes or reimagine their approach entirely.



<h2 id="h-the-turning-point">The Turning Point</h2>



That reimagination came with Testsigma. After evaluating nearly ten tools, Sanofi chose Testsigma for its unique ability to combine enterprise-readiness with true ease of use. The platform’s 100% browser-based setup aligned seamlessly with strict security requirements, while its no-code, record-and-playback capabilities empowered the team to automate test cases in minutes. Suddenly, the barriers that had once slowed progress began to fall away.



Within just three months, the team had mapped and automated 54 core components of their platform. By building reusable, component-driven logins and variable-driven test designs, they created a framework that was not only scalable but also remarkably easy to maintain. For the first time, test automation wasn’t a bottleneck but a catalyst.



<h2 id="h-scaling-quality-and-speed">Scaling Quality and Speed</h2>



The results were transformative. Regression cycles that once consumed three days were reduced to just 80 minutes, enabling validation of 80 sites in the time it once took to validate a handful. Reported bugs dropped sevenfold, hotfixes in production became a rarity, and more than 17,000 automated test executions were carried out annually across Sanofi’s critical healthcare portals. The efficiencies gained were equivalent to adding an extra full-time QA resource, while also reducing QA costs by nearly 10 percent.



But beyond metrics, the cultural shift was equally powerful. Sanofi’s QA team evolved into a center of excellence within the organization. Other teams across the company began turning to them for guidance on automation practices, creating a ripple effect that spread innovation far beyond the original scope. As Luis Mendez, Scrum Master at Sanofi, put it:



“Testsigma has turned us into a center of excellence for QA. We are at the point where other teams across Sanofi are asking us about automation and our tools. Testsigma is making that snowball effect possible.”



<h2 id="h-recognition-well-deserved">Recognition Well Deserved</h2>



It is this blend of technical innovation and cultural impact that made Sanofi the clear winner of the Best Use of Codeless Test Automation award. Their story proves that when simplicity meets scalability, even the leanest QA teams can deliver enterprise-grade quality at speed. Sanofi has shown the QA community that codeless automation isn’t just a convenience but a strategy that can redefine what’s possible.



<h2 id="h-looking-ahead">Looking Ahead</h2>



As we honor Sanofi’s achievement, we also celebrate what it represents: that even in the face of immense complexity, there’s always room to innovate, to adopt smarter tools, and to build quality into the heart of every digital experience.



Congratulations once again to Sanofi on this well-deserved recognition. Your success is not only a milestone for your team but also an inspiration for QA leaders worldwide who are reimagining the future of software quality.

Testsigma Customer Awards: Best Use of Codeless Test Automation – Sanofi

At Testsigma, we’ve always believed that software quality is more than just a function, it’s a culture. Behind every release, every innovation, and every breakthrough lies a team that ensures products are not only built, but built to last. That’s why we created the Testsigma Customer Awards 2025: to honor the stories of customers who go beyond routine testing and set new benchmarks for the industry.



One such story that shone brightly came from Nokia, whose QA team transformed a daunting challenge into a remarkable success. Their journey not only redefined what scalable test automation can achieve, but also earned them the recognition of Most Scalable Test Automation Implementation at our inaugural awards.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#A_Defining_Moment">1 A Defining Moment</a></li><li><a href="#The_Turning_Point">2 The Turning Point</a></li><li><a href="#Scaling_Beyond_Limits">3 Scaling Beyond Limits</a></li><li><a href="#Recognition_Well_Deserved">4 Recognition Well Deserved</a></li><li><a href="#Looking_Ahead">5 Looking Ahead</a></li></ul></div>
<h3 id="h-a-defining-moment">A Defining Moment</h3>



The journey wasn’t an easy one. In 2022, Nokia (then Infinera) was facing a pivotal moment. Their QA team, led by Deepak Kulkarni, was responsible for validating highly sophisticated network switch software &#8211; a mission-critical product that demanded unwavering reliability. For years, the team had relied on Selenium-Python scripts to run regression and sanity testing. But when the product underwent a sweeping UI overhaul, the existing automation framework crumbled.



Suddenly, scripts that once seemed to work became brittle and unusable. Coverage plummeted, automation slowed, and manual testing attempted to fill the gap. Release cycles stretched longer, and pressure mounted on the team. It was more than a technical problem, it was a turning point. The QA team had to decide whether to keep patching together a fragile framework or reimagine their entire approach to automation.



<h3 id="h-the-turning-point">The Turning Point</h3>



Deepak and his team embraced innovation. They sought a solution that could withstand change, scale with the product, and empower the entire team, not just a handful of technical specialists. That search brought them to <a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a>.



From the very first pilots, the difference was clear. Testsigma’s codeless, AI-powered platform shifted the way the team approached automation. Test creation became faster and more intuitive, allowing not just testers but also business analysts and developers to contribute meaningfully. Maintenance, once a constant source of frustration, became manageable. Most importantly, the team began to see test automation not as a burden but as an enabler of speed and innovation.



<h3 id="h-scaling-beyond-limits">Scaling Beyond Limits</h3>



With Testsigma, the QA team rebuilt their automation suite from the ground up. What followed was a transformation few could have imagined. Within a short span, they automated nearly 70% of regression testing, restoring the coverage they had lost, but at a scale and pace far beyond what had been possible before. QA cycle times were cut in half, giving the team more time to focus on higher-value testing and exploratory work.



This wasn’t just about faster releases. It was about confidence that every regression cycle was reliable, that automation could keep pace with rapid development, and that quality was no longer a bottleneck but a driver of progress.



<h3 id="h-recognition-well-deserved">Recognition Well Deserved</h3>



It is this transformation that made Nokia the natural winner of the Most Scalable Test Automation Implementation Award. Their story reflects the essence of scalability in QA: it’s not about doing more with the same tools, but about rethinking automation so that it grows alongside the business. Nokia’s QA team proved that with the right vision and the right platform, automation can be rebuilt not just to recover lost ground but to set a new standard.



<h3 id="h-looking-ahead">Looking Ahead</h3>



As we celebrate Nokia’s win, we also celebrate what it represents for the QA community at large. Their journey is a reminder that challenges are often opportunities in disguise, that even when old systems collapse, there is space to innovate, collaborate, and emerge stronger.



We are proud to partner with the Nokia QA team on this journey and even prouder to recognize their achievement on a global stage. Their success is a testament to what’s possible when determination meets technology, and it sets an inspiring example for QA leaders everywhere.



Congratulations once again to Nokia for this well-deserved recognition. Your story is not just about scaling automation, it’s about scaling possibilities.

Testsigma Customer Awards: Most Scalable Test Automation Implementation Award – Nokia

As software development accelerates, Quality Assurance teams are facing unprecedented pressure to deliver both speed and quality. Despite exponential innovation in software development over the past couple of decades, QA teams still seem to be grappling with the fact that testing is not happening at the same speed as development happens. A recent Testsigma webinar surveying 300 QA professionals revealed that 57% consider time management—building, executing, and maintaining tests—their biggest challenge.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#The_Challenges_Holding_Us_Backnbspnbsp">1 The Challenges Holding Us Back&nbsp;&nbsp;</a><ul><li><a href="#Slow_Testing_Cycles">1.1 Slow Testing Cycles</a></li><li><a href="#High_Maintenance_Overhead">1.2 High Maintenance Overhead</a></li><li><a href="#Insufficient_Test_Coverage">1.3 Insufficient Test Coverage</a></li></ul></li><li><a href="#Why_Do_These_Challenges_Existnbsp">2 Why Do These Challenges Exist?&nbsp;</a></li><li><a href="#The_lure_of_code-driven_testing">3 The lure of code-driven testing</a></li><li><a href="#The_shift_to_business-driven_testing">4 The shift to business-driven testing</a></li><li><a href="#GenAI-powered_testing">5 GenAI-powered testing</a></li><li><a href="#Pitfalls_in_GenAI-driven_test_automation">6 Pitfalls in GenAI-driven test automation</a></li><li><a href="#Looking_ahead">7 Looking ahead</a></li></ul></div>
<h2 id="h-the-challenges-holding-us-back">The Challenges Holding Us Back&nbsp;&nbsp;</h2>



Modern QA teams face several persistent challenges that slow down testing processes:



<h3 id="h-slow-testing-cycles">Slow Testing Cycles</h3>



Testing remains bottlenecked by manual-heavy processes and an overemphasis on building perfect automation frameworks. This traditional approach cannot match the speed of modern development cycles.



<h3 id="h-high-maintenance-overhead">High Maintenance Overhead</h3>



Traditional test automation requires constant script updates, which create significant maintenance costs and technical debt and divert resources from actual testing activities.



<h3 id="h-insufficient-test-coverage">Insufficient Test Coverage</h3>



Human-defined test cases often fail to anticipate all edge cases, leading to undetected defects. This limitation becomes more pronounced as software complexity increases.



<h2 id="h-why-do-these-challenges-exist">Why Do These Challenges Exist?&nbsp;</h2>



A couple of key factors contribute to this misalignment:&nbsp;&nbsp;



<ul><li>Manual testing—Don’t get me wrong—manual testing is not a bad word at all, as some vendors make it out to be. One can never hope to have 100% automation and anyone claiming that is a snake oil salesperson. But, having said that, automation is one of the best things that has happened to the software testing world. The idea is to use automation as a tool to solve everyday tasks at scale. However, majority of QA teams still grapple with manual-heavy testing cycles that significantly slow down software testing and release.&nbsp;</li></ul>



<ul><li>Automation as the silver bullet &#8211; This is not too unrelated to the above point, that automation is being considered the one solution to all of software testing problems. The industry&#8217;s push toward automation has had unexpected consequences. Many skilled testers were forced to become programmers or rely heavily on development teams for test automation. This shift often came at the expense of core testing competencies: domain knowledge and user behavior understanding. This heavy focus on automation also slows down testing cycles as there is a heavy dependence on automation engineers to help build and write scripts.&nbsp;</li></ul>



<h2 id="the-lure-of-code-driven-testing">The lure of code-driven testing</h2>



The world has come long since the first line of code was written. It has truly overhauled our world, and the possibilities it has brought about are endless. While code has revolutionized our world, the heavy focus on code-driven automation has overshadowed essential testing skills. The industry has drifted away from business-driven and user-behavior-driven testing approaches.&nbsp;



<h2 id="the-shift-to-business-driven-testing">The shift to business-driven testing</h2>



A promising trend we are observing at Testsigma is the shift to business-driven testing and technology usage as a means to an end. With the advent of codeless technologies and GenAI, it is becoming increasingly easy for software testing teams to automate without having to build a test automation framework that takes months, and without writing code to actually script test cases. This allows testers to focus on their core strengths: domain expertise and user understanding.&nbsp;



<h2 id="genai-powered-testing">GenAI-powered testing</h2>



Generative AI, combined with truly codeless test automation, offers new possibilities for rapid testing without coding requirements. Powerful tools like Testsigma Copilot allow testers to:



<ul><li>Focus on core understanding of the business and user, and not necessarily on learning the technology used to build frameworks.</li><li>Use prompt engineering to provide business context, to make the testing itself better</li><li>Guide AI systems to think from a user&#8217;s perspective, and use AI to uncover edge cases that might otherwise get missed</li></ul>



While using GenAI to generate test cases and test scenarios seems to win half the battle, the magic lies in codelessly being able to automate them as well. And that’s where truly codeless test automation platforms like Testsigma help, as one can perform end-to-end test automation at scale without writing a single word of code. With agentic execution, the deal gets sweeter as AI optimizes for the right test cases to be executed, and across the right resources, while self-healing tests to account for any changes that might have been shipped.&nbsp;



There lies a huge opportunity for engineering organizations to utilize truly codeless test automation technologies to empower software testers of all skill sets to become true automation engineers.&nbsp;



<h2 id="pitfalls-in-genai-driven-test-automation">Pitfalls in GenAI-driven test automation</h2>



It is crucial to remember that, just like any piece of technology, GenAI is a tool. And as the saying goes, a fool with a tool is still a fool. The ones that are able to get the tool to work for them are the ones that win. Mastering the tool itself is not the goal, but how to make it work for the business is.&nbsp;



The other risk in <a href="https://testsigma.com/ai-driven-test-automation" target="_blank" rel="noreferrer noopener">GenAI-driven test automation</a> is that the quality completely relies on the inputs we provide. Again, this is a golden opportunity for software testers, as it forces us to think like users, which is the basic trait of any software tester anyway. 



<h2 id="looking-ahead">Looking ahead</h2>



The <a href="https://testsigma.com/blog/future-of-software-testing/" target="_blank" rel="noreferrer noopener">future of software testing</a> lies not in writing more automation scripts, but in leveraging AI to handle complexity while humans focus on customer needs and business value. This shift represents an opportunity for software testing teams to:



<ul><li>Return to business-centric and customer-centric testing approaches</li><li>Reduce technical barriers to effectively democratize testing and make the industry inclusive</li><li>Enable faster, smarter, and more comprehensive quality assurance, to empower software engineering teams to release quality software with confidence!</li></ul>



As software complexity continues to grow, the industry must embrace solutions that streamline testing while keeping quality control in the hands of those who best understand the product and its users.

How GenAI is Shaping the Future of Software Testing

<blockquote class="wp-block-quote has-text-align-center" id="testsigma-has-made-a-mark-in-g2-spring-2023-report">Testsigma has made a mark in G2 Spring 2023 report!</blockquote>



We are proud to announce that Testsigma has been recognized as a <a href="https://www.g2.com/products/testsigma/reviews">High Performer in the Grid® Report for Automation Testing</a> and Software Testing categories. G2 acknowledges Testsigma as having high Customer Satisfaction that includes an average rating of more than 90% in Quality of Support, Ease of Use, and Meeting Customer Requirements. This is an amazing feat for Testsigma as ranking was based on direct feedback from our customers, among various other parameters.



Testsigma also secured the High Performer rank in Asia Business Grid®, Asia Pacific Regional Grid®, and Small-Business Grid® reports.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#G2_and_its_High_Performer_Award_nbsp">1 G2 and its High Performer Award &nbsp;</a></li><li><a href="#What_Makes_Testsigma_a_G2_High_Performer_nbsp">2 What Makes Testsigma a G2 High Performer? &nbsp;</a></li><li><a href="#What_Customers_Said_About_Testsigma_nbsp">3 What Customers Said About Testsigma? &nbsp;</a></li></ul></div>
<h2 id="h-g2-and-its-high-performer-award">G2 and its High Performer Award &nbsp;</h2>



G2 is a popular peer-to-peer review website and one of the most renowned marketplaces for software that releases review reports every three months. The report assesses software companies based on various parameters, including customer ratings, reviews, and scores given by verified G2 users.&nbsp;&nbsp;



The High Performer badge in G2 is awarded to enterprises that receive high customer satisfaction ratings from the reviewers in the respective category.&nbsp;&nbsp;



We are honored by the trust that all of our customers placed in us. It is a testimony to Testsigma’s increasing impact in making the life of fellow testers easier, which helps them drive value for their work. We extend a heartfelt thank you to all of our customers. Without your support, this achievement would not have been possible.&nbsp;&nbsp;



<h2 id="what-makes-testsigma-a-g2-high-performer">What Makes Testsigma a G2 High Performer? &nbsp;</h2>



Ease of Use: Testsigma stands high in customer satisfaction ratings, with all our users saying that the tool is easy to use and navigate. Our customers trust us with good partnership and ease of administration.&nbsp;&nbsp;&nbsp;



Customer Satisfaction: With no-code automation and ease of use, Testsigma shines in the customer satisfaction category with quality customer support.&nbsp;&nbsp;



Implementation: Testsigma supports cloud and on-premises deployment for all automation testing needs.&nbsp;&nbsp;



Market Presence: We are a rapidly growing company that is seeing high traction of organic customers with good user retention.&nbsp;&nbsp;



<h2 id="what-customers-said-about-testsigma">What Customers Said About Testsigma? &nbsp;</h2>



Our users brand us as a ‘one-stop solution for a different platform,’ ‘easy to use,’ ‘user-friendly,’ and ‘the ultimate test automation tool.’&nbsp;&nbsp;



Here’s what our users said about Testsigma:&nbsp;&nbsp;



<blockquote class="wp-block-quote">&#8220;Testsigma so far fulfills most of the requirements of our team at Fairprice.&#8221;</blockquote>



<blockquote class="wp-block-quote">&#8220;Excellent tool for automation&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Testsigma is an excellent automation tool for rapid automation and reliable test results.&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Easily and understandable tool to web automatization&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Powerful, tester-friendly open-source platform&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;It is easy to use, less coding can use for most regressing testing and sanity testing.&#8221; &nbsp;</blockquote>



<blockquote class="wp-block-quote">&#8220;Great all-in-one solution for QA teams to start on Test Automation&#8221; &nbsp;</blockquote>



If you’re looking to transition to no-code test automation and simplify your testing efforts, we would love to help you out. Book a free <a href="https://testsigma.com/request-demo">demo</a> with us today, and see how Testsigma makes testing effortless.

Testsigma Ranked as a High Performer in G2 Spring 2023 Automation Testing Report

Testsigma Blog

Sathyanarain Muralidharan