Browser testing is critical for any business looking to provide a positive and exceptional user experience for every user. However, it has its own set of challenges and ways to overcome them. In this blog, we will discuss the top cross-browser testing challenges and how you can overcome them in detail.



<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#Cross_Browser_Testing_Challenges">1 Cross Browser Testing Challenges </a><ul><li><a href="#Too_Many_BrowserOS_Combinations_to_Test_on">1.1 Too Many Browser/OS Combinations to Test on</a></li><li><a href="#Finding_visual_bugs_on_different_screen_resolutions">1.2 Finding visual bugs on different screen resolutions</a></li><li><a href="#Regular_Browser_Updates">1.3 Regular Browser Updates</a></li><li><a href="#Maintaining_the_infrastructure">1.4 Maintaining the infrastructure</a></li></ul></li><li><a href="#How_does_Testsigma_help_Overcome_Cross_Browser_Testing_Challenges">2 How does Testsigma help Overcome Cross Browser Testing Challenges?</a></li><li><a href="#Conclusion">3 Conclusion</a></li><li><a href="#Frequently_Asked_Questions">4 Frequently Asked Questions</a><ul><li><a href="#What_cross_browser_testing_challengesissues_are_still_common">4.1 What cross browser testing challenges/issues are still common?</a></li></ul></li></ul></div>
<h2 id="cross-browser-testing-challenges">Cross Browser Testing Challenges </h2>



<a href="https://testsigma.com/cross-browser-testing" target="_blank" rel="noreferrer noopener">Cross-browser testing</a> might sound like an easy process of running your website on different browsers. Maybe just changing the code according to browsers and operating systems. But it is a lot more complex than that. This testing is prone to some complex situations. These kinds of situations become a challenge in the field which are very hard to overcome. Ample knowledge is required for the domain to tackle issues appropriately. In this section, we shall throw some light on the same.



<h3 id="too-many-browser-os-combinations-to-test-on">Too Many Browser/OS Combinations to Test on</h3>



This testing involves testing your website on multiple browsers along with their versions to ensure they work as expected in every combination. And yes, the mobile operating systems, resolutions and mobile web browsers would also come into the picture.&nbsp;



There are roughly<a href="https://www.meetsidekick.com/internet-browsers-how-many-are-there/#:~:text=While%20the%20exact%20number%20of,Others%20are%20niche%20products." target="_blank" rel="noreferrer noopener nofollow"> 200 different web browsers</a> globally, including the most popular ones, such as Chrome, Firefox, Opera, and Edge. I don&#8217;t even want to calculate such a huge combination of things, let alone sit down and test it.



The good news is that even though there are 80+ Chrome versions and 75+ Firefox versions, and many organizations still use Internet Explorer in their systems, you just need to extract the upper layer of this messy mousse cake and tackle this issue in a very simple way.



Manually testing your web application across all these browsers and their different versions is nearly impossible and is not something every business can afford in terms of time, cost, effort, and resources. So, automation is the best option to perform.&nbsp;



However, an automated cloud-based <a href="https://testsigma.com/automated-cross-browser-testing-tool" target="_blank" rel="noreferrer noopener">cross-browser testing platform</a> like Testsigma allows you to test your application across 3000+ real devices/browser/OS combinations on the cloud.



You can also use parallel testing to run your browser tests across multiple environments simultaneously to reduce test execution time and improve productivity.



How To Perform Cross-Browser Testing on Every Combination?



The simple answer to the question stated above is, you don’t have to. The first thing to remember here is, people keep their browsers updated. Therefore, testing on older versions will not prove anything except wasting your time and efforts. Today, you will hardly find anyone using Google Chrome 60. Therefore, you can just eliminate a lot of the versions like that for every browser.



Now comes the testing part. Installing dedicated systems or going for virtual environments is a hectic job and will dig deep into your pockets. To tackle the issue, the best choice is to go for the cloud-based online <a href="https://testsigma.com/cross-browser-testing-tools" target="_blank" rel="noreferrer noopener">cross-browser testing tools</a> that have everything set up for the users beforehand. The user is required to just select the system specification and execute the tests. These tests could be run manually or could be automated.



There are certain tools that allow these test cases to be automated without any hassles and then can be easily executed on multiple browsers. Using such systems also gives you the advantage of being integrated with various tools for other functionalities such as bug tracking, raising issues and a lot of other workflow integrations. All the user needs to do is select the browser and the type of tests he wishes to run. There are a lot of tools online for the same purpose, one such tool is <a aria-label=" (opens in a new tab)" href="https://testsigma.com/automated-cross-browser-testing-tool" target="_blank" rel="noreferrer noopener">Testsigma</a>. Testsigma is used by a lot of wealthy customers, has a very easy learning curve and is feasible to all. Testsigma also comes with a free trial period ensuring the users enrol only after they trust the tool.



<figure class="wp-block-image size-full"><img loading="lazy" width="1600" height="732" src="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2020/12/11152056/unnamed-25-3.png" alt="How To Perform Cross-Browser Testing on Every Combination?" class="wp-image-50716" srcset="https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2020/12/11152056/unnamed-25-3.png 1600w, https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2020/12/11152056/unnamed-25-3-768x351.png 768w, https://s3.amazonaws.com/blog-assets-production.testsigma.com/blogs/wp-content/uploads/2020/12/11152056/unnamed-25-3-1536x703.png 1536w" sizes="(max-width: 1600px) 100vw, 1600px" /></figure>



<h3 id="finding-visual-bugs-on-different-screen-resolutions">Finding visual bugs on different screen resolutions</h3>



It is crucial to check your application on different screen sizes and resolutions to ensure it works as expected for every user. Manually testing your web application for visual bugs can consume ample time, and it is not feasible to test your app on thousands of devices, OS, and platform combinations. However, automation can help save your time, effort, resources, and cost.



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<h3 id="regular-browser-updates">Regular Browser Updates</h3>



Another challenge in cross-browser testing is the regular browser updates. Although our operating systems and resolutions remain standards for a long time, browsers get updates regularly in 6 to 8 weeks. This has been due to their working methodology of <a href="https://www.opentext.com/en-gb/what-is/agile-development" target="_blank" rel="noreferrer noopener">Agile development</a>. This means that in every six to eight weeks, the tester is required to run the tests again. These tests should consist of all the combinations in this version. Running the tests on newer versions helps analyze the newer features and what all has been incorporated from web development languages etc. 



This creates an issue as some elements are deprecated in the newer versions and some are incorporated. The website elements are required to change accordingly since most of the users like me, do not even realise that our browsers get updated automatically behind the scene. It is therefore important to deal with such challenges.



How To Deal With Regular Browser Updates?



The answer to this question is similar to the answer to the previous one. Using an online cross-browser testing tool sheds off this load off your shoulder. The installation and maintenance part becomes a responsibility of the tool provider to keep the browser versions updated. So whenever a new browser version comes into the market and we get updated automatically, so do these tools. 



Such an approach also saves your time installing a newer version and memory space. With updated browser versions, it is just a matter of a few clicks to run your tests again. When your tests are automated, it is really just a matter of starting the test case execution and waiting for the reports to know what needs to be fixed.



<h3 id="maintaining-the-infrastructure">Maintaining the infrastructure</h3>



Infrastructure maintenance is a very time-consuming job. There is a lot of infrastructure maintenance required for this testing. For example, a selenium grid infrastructure, device infrastructure, browser maintenance, integrated tools etc. The manual maintenance of such an infrastructure is very tough and running the <a href="https://testsigma.com/automated-testing" target="_blank" rel="noreferrer noopener">automated tests </a>through a series of scripts, even tougher. Then comes the tools through which a tester intimates his team members about the issues raised during the testing. This may include Slack or JIRA for quick on-the-go collaboration and communication between the teams. Even thinking about the magnitude of such a thing it makes us wonder, is it a challenge that can’t be tackled? 



<div class="wp-block-image"><figure class="aligncenter"><img src="https://lh6.googleusercontent.com/R02JAy5RnBt1IRYwWesnlpH1V0Q7PJ9WkCgZyPO7YP5nEwZyxZx-LJZD_ibjc-L_Z-g-BTwZdBd3wZIc4TkhrC0QzPksJf2OWUYmv3CWTlrd8v8SuWrDoZOq8IlOpmbL0qhCHSis" alt="Maintaining the infrastructure"/></figure></div>



How To Maintain Cross-Browser Testing Infrastructure?



Maintaining the infrastructure for this testing becomes a problem or a challenge only when you are testing through the manual process. Manual processes include setting your own lab or virtual systems etc. When you opt for an online cloud-based tool, you get the benefit of a well maintained and efficient infrastructure on the cloud. For example, creating and maintaining the selenium grid, you can leverage the servers of this tool online and just focus on writing the tests.&nbsp;



This kind of approach is although a victim of latency and delayed execution. No matter what kind of cloud-based tool you are using, the latency is bound to happen since there are too many requests involved in between. The latency problem can sometimes be tackled by providing a clear metric by the online tool but definite numbers are hard to achieve. Although these kinds of issues are nothing in front of infrastructure maintenance. Therefore, a recommended path is to go for an online tool such as Testsigma for an easy and hassle-free automated testing.



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<h2 id="how-does-testsigma-help-overcome-cross-browser-testing-challenges">How does Testsigma help Overcome Cross Browser Testing Challenges?</h2>



Testsigma is a robust cloud-based GenAI-powered test automation platform that allows QAs to automate testing across different applications without requiring any coding expertise. Here&#8217;s how you can overcome the challenges in cross browser testing with Testsigma,



Unified platform: You can automate testing across web, mobile, desktop, API, and Salesforce applications in the same platform.



GenAI-powered: Use prompts to interact with Copilot, a GenAI test assistant for QA teams, to get automated test cases and test scenario suggestions.



Simple test creation: Create test cases in plain English using NLP-driven testing or Recorder without requiring any coding knowledge.



Real device cloud: You can test your apps across 3000+ real devices/tablets and OS/platform combinations on the cloud or locally.



Parallel testing: Run multiple tests across different environments simultaneously to reduce test execution time.



Visual testing: Perform visual testing and UI testing on the same platform. You don&#8217;t have to create different tests or use different tools.



Simple interface: Provides a simple and intuitive user interface that is simple and easy to use for anyone.



Minimal learning curve: You don&#8217;t have to learn any new programming language or spend time setting up a test infrastructure. Start your test automation in minutes with a one-click<a href="https://testsigma.com/signup" target="_blank" rel="noreferrer noopener"> sign-in</a> to the platform.



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<h2 id="conclusion">Conclusion</h2>



As browsers have evolved in recent times, so has the cross-browser testing processes. Starting from manually installing all the browsers or maintaining multiple devices for the same, we have come a long way with online tools that work on the cloud. But still, a few challenges do remain such as a long list of browsers to test with their operating systems mixed with all those resolutions and responsive behaviours. 



Although, there are a few turn arounds available but most of them ultimately intersect at using a cloud-based tool for the same purpose. The first thing in an online tool is that computer power is superb in such a tool. I mean, they are made just to perform these tests quickly and efficiently. Installing such powerful computers cost a fortune on an individual level.



Secondly, these tools are equipped with all the browsers and their combinations pre-installed. This leaves the developer and tester with just selecting and analyzing the website on these browsers.



A cloud-based automated cross-browser testing tool such as Testsigma is a good choice. Testsigma has 2000+ browsers, will help generate precise reports, provide infrastructure, powerful systems and a whole bunch of integrations for your team members to communicate. All this will cost you less than the price of systems alone. Hence, it is always recommended to go for a cloud-based tool and fight with those challenges as if they never existed in the first place.



<h2 id="frequently-asked-questions">Frequently Asked Questions</h2>



<h3 id="what-cross-browser-testing-challenges-issues-are-still-common">What cross browser testing challenges/issues are still common?</h3>



Functional cross-browser issues are still common. It is important to ensure the application not only appears perfectly but also works as expected across different browsers. You can overcome this challenge using a test automation tool like Testsigma that allows you to automate functional and cross-browser testing in the same place. Run both tests in one run, improving testing efficiency, ROI, and productivity.



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Top 3 Cross Browser Testing Challenges & How to Tackle Them

Top 7 test automation challenges to look out for

Top 15 Challenges in Automation Testing

The Differences Between Priority and Severity in Testing

Types of Testing – What are Different Software Testing Types?

Iteration Regression Testing And Full Regression Testing in Agile

Scriptless Automated Testing is not the same as Record and Playback

Record and Playback Testing vs Scriptless Automation Testing: Which is Good?

AI in Software Testing | What it is & How to use AI in Testing

What is Test Driven Development? Pros, Cons and Examples

Modern delivery practices, from Agile to DevOps to Continuous Delivery, have changed the way software is being delivered. Software releases occur on a daily basis, and the testing process should begin as early as the requirements specification and planning phase to keep up. But there are always many challenges in testing that you would come across before you shorten the testing cycle.



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<div id="toc_container" class="no_bullets">Table Of Contents<ul class="toc_list"><li><a href="#What_is_Manual_Testing">1 What is Manual Testing?</a></li><li><a href="#Major_Challenges_in_Manual">2 Major Challenges in Manual</a><ul><li><a href="#1_Gap_between_dev_complete_and_test_complete">2.1 1. Gap between dev complete and test complete</a></li><li><a href="#2_Increased_Cost_Time_and_Resources">2.2 2. Increased Cost, Time and Resources</a></li><li><a href="#3_Difficult_to_cope_with_changes">2.3 3. Difficult to cope with changes</a></li><li><a href="#4_Errors_due_to_mistakes">2.4 4. Errors due to mistakes</a></li><li><a href="#5_Lack_of_real_or_close_to_real_Test_Environments">2.5 5. Lack of real or close to real Test Environments</a></li><li><a href="#6_Less_Test_Coverage">2.6 6. Less Test Coverage</a></li><li><a href="#7_Less_Collaboration">2.7 7. Less Collaboration</a></li></ul></li><li><a href="#And_Hence_Test_Automation">3 And Hence Test Automation.</a></li><li><a href="#Why_is_there_a_Retreat_to_Begin_Test_Automation">4 Why is there a Retreat to Begin Test Automation?</a><ul><li><a href="#1nbspThe_major_reason_would_be_the_need_for_programming_skills">4.1 1.&nbsp;The major reason would be the need for programming skills.</a></li><li><a href="#2_Test_Automation_demands_the_usage_of_several_tools">4.2 2. Test Automation demands the usage of several tools</a></li><li><a href="#3_Insufficient_test_reports">4.3 3. Insufficient test reports</a></li><li><a href="#4_Gradual_ROI">4.4 4. Gradual ROI</a></li></ul></li><li><a href="#Conclusion">5 Conclusion</a></li></ul></div>
<h2 id="what-is-manual-testing"><a href="https://testsigma.com/guides/manual-testing/" target="_blank" rel="noreferrer noopener">What is Manual Testing?</a></h2>



It is a type of testing that involves checking the application against user requirements manually without the use of any automation tools. Testers perform the validation process by creating manual test cases and executing them by themselves. It is the go-to approach to testing for a long time, but it is a tedious process when the test cycles repeat frequently.As we understand, It is not the best testing approach to match the pace of Agile development and <a href="https://testsigma.com/guides/continuous-delivery/" target="_blank" rel="noreferrer noopener">Continuous Delivery</a>. In such short cycles, it is difficult to test every feature of the application manually.Let’s discuss some of the major challenges in manually testing an application:



Let’s discuss some of the major challenges in manually testing an application:



<h2 id="major-challenges-in-manual-testing">Major Challenges in Manual</h2>



As we know, it covers multiple aspects of an application, but it comes with its fair share of problems. It is time-consuming, requires major resource planning, and is prone to human errors as well. Here are some of the challenges in testing for you to get a better understanding of the process:



<h3 id="1-gap-between-dev-complete-and-test-complete">1. Gap between dev complete and test complete</h3>



The most critical tail back in ensuring the continuous delivery of software is caused by a delay to start.



Testing of an application that starts when development completes, impacts the continuous delivery cycle. Inadequate traditional test practises and testing tools adopted compounds to this.



It is never enough to emphasize on the fact that Testing should be involved at the initial stages of the SDLC best, in parallel with development. Immediate feedback and an increased collaboration will enhance the quality of the software.



<h3 id="2-increased-cost-time-and-resources">2. Increased Cost, Time and Resources</h3>



The testing team must comprise a group of enduring testers. The manual approach can be quite repetitive and the testers need to work under pressure to meet the delivery time. This requires the participation of a large number of manual testers scrutinizing every feature of the application on each device it is intended to run with a great deal of attention. This process can be time consuming with a large number of test cases being tested by hand. The cost involved in testing a software manually increases with increasing time and application size. To ensure that the continuous delivery needs of a large application is met, a huge number of manual testers and resources would be required.



<h3 id="3-difficult-to-cope-with-changes">3. Difficult to cope with changes</h3>



It is not the best option for applications that are intended for long term. Such applications may undergo a lot of updates and enhancements continuously. Having to check all of these changes on every device, repeatedly for the same and different release each time is tedious and time consuming.



 With the variety of device configurations available now, it would be rather difficult to check the working on each of these while delivering software continuously.



<h3 id="4-errors-due-to-mistakes">4. Errors due to mistakes</h3>



We are bound to make mistakes and there’s no denying that. An error left unnoticed can escape into further stages and impact the quality of the application. The accuracy of scripted test results is more in less time compared to Manual.



 As testers repeat the same tests many times there is a good chance of missing out a few things. There wouldn’t be enough time to fix these errors during continuous software delivery.



<h3 id="5-lack-of-real-or-close-to-real-test-environments">5. Lack of real or close to real Test Environments</h3>



Another important issue is with test environments. It is necessary to ensure that the actual test environment is provided to testers to cover all possible errors that may occur at the user’s end.



Manual Testers need to manually check for compatibility and other possible errors in all the device/OS/browser combinations. Considering the multitude of device configurations and orientations available today, this is a rather difficult and time-consuming task. Also, setting up these <a href="https://testsigma.com/blog/test-environment/" target="_blank" rel="noreferrer noopener">test environments</a> manually for each tester is not easy.



<h3 id="6-less-test-coverage">6. Less Test Coverage</h3>



Errors that appear on a single platform can only be checked at a time. Quite often, manual testers may miss out on a few test cases and this can affect the overall coverage of the tests.



Check here &#8211; <a href="https://testsigma.com/blog/test-coverage/" target="_blank" rel="noreferrer noopener">Test Coverage </a>



<h3 id="7-less-collaboration">7. Less Collaboration</h3>



There is a need for cross-functional collaborative teams that shares process updates as testing progresses. An agile team must ensure the participation of multiple testers across teams at any time. With huge test cases that needs to be manually tested, there may not be enough time for collaboration efforts across different teams.



Immediate feedback will help the developers make quick error fixes and save time. Practising Testing in Agile and CD model is practically infeasible.



It can be a bottleneck which requires tremendous testing effort. To ensure faster, continuous delivery of quality software with lesser ROI payback time, manual is not enough.



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<h2 id="and-hence-test-automation">And Hence Test Automation.</h2>



Today, the software industry has accepted the fact that Test Automation is a better replacement for Manual.



Functional Testers manually go through every feature of the application on each device/OS/ browsers, try out all possible input combinations, compare and document the outcome with the expected one, manually, each time. This is rather time consuming.



It is hardly the case that a set of programmed (automated) scripts miss out on some tests. Test Automation scripts need only be written once and can be executed any number of times repeatedly.



 Test Automation is best suited for testing such reusable units, especially when the application undergoes a lot of updates and enhancements and retesting is required. Hence, it is best suited to match the modern Agile and Continuous Delivery practices.



However, a sudden shift towards <a href="https://testsigma.com/automated-testing" target="_blank" rel="noreferrer noopener">Test Automation </a>can be a bit overwhelming for functional testers. The Test Automation tool being adopted should allow for a smooth transition from Manual to Test Automation.



<h2 id="why-is-there-a-retreat-to-begin-test-automation">Why is there a Retreat to Begin Test Automation?</h2>



<h3 id="1-the-major-reason-would-be-the-need-for-programming-skills">1.&nbsp;The major reason would be the need for programming skills.</h3>



Test Automation demands programming knowledge and depending on the application, would require expertise in multiple languages and technologies.



A test automation tool like <a class="brand-color" href="https://testsigma.com/" target="_blank" rel="noopener noreferrer">Testsigma</a> is easy for just anyone. It allows Manual testers to take charge of test automation with no additional programming knowledge. The test scripts are developed using simple natural language and involves no complex coding.



<h3 id="2-test-automation-demands-the-usage-of-several-tools">2. Test Automation demands the usage of several tools</h3>



To automate each application type, different sets of tools might be required. Integrations with Bug tracking and Reporting tools, CI/CD tools, <a href="https://testsigma.com/test-management-tools" target="_blank" rel="noreferrer noopener">Test Management tools</a>, etc are all necessary to automate tests to enable Continuous Delivery.



One tool that suffices every application type hardly exist. It is required to set up all of these tools before getting started. The time and cost involved to set up and ramp up the test automation process is huge.



Testsigma provides all the essential components and necessary integrations with external tools to ensure Continuous Delivery.



<h3 id="3-insufficient-test-reports">3. Insufficient test reports</h3>



The Test Automation tool should provide a detailed report on the test runs, more than just Passed/Failed for better troubleshooting. A share detailed failure report with cross-links to rectify the errors is essential.



 The actionable results provided by Testsigma’s AI strategy indicates what when and why failed and identifies other tests which may as well be affected and tries auto-correcting these affected automated tests. Thus, potential failures can be identified upfront and a lot of effort, execution time and cost is saved.



<h3 id="4-gradual-roi">4. Gradual ROI</h3>



As the demand to continuously deliver applications faster increases, one may need to do effective planning to create test runs faster and achieve better ROI.



It involves several requisites and a huge initial investment to get started. However, Test Automation efforts in <a href="https://continuousdelivery.com/" target="_blank" rel="noreferrer noopener">Continuous Delivery</a> would pay off as effective ROI, but only gradually due to huge initial time, high set-up resource cost, and need for continuous maintenance.



<a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a> saves time and maintenance efforts to create reliable tests with well-managed test data. There are no requisites for getting started, and there’s no long wait needed to start seeing ROI.



The objective of Test Automation is to simplify testing as much as possible with minimum effort.



A platform that incorporates all the <a href="https://testsigma.com/blog/essential-elements-of-test-automation/" target="_blank" rel="noreferrer noopener">essential elements of test automation</a> into one will make the Test Automation process in Continuous Delivery effective and affordable.



Such is <a href="https://testsigma.com/" target="_blank" rel="noreferrer noopener">Testsigma</a>, the Test Automation tool on the cloud with an in-built ecosystem of all the essential requisites to get started with Testing right away. Testsigma allows for the testing of Web, Mobile, and Web services anytime, anywhere while ensuring faster continuous delivery of the application into the market with no compromise in Quality.



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<h2 id="conclusion">Conclusion</h2>



It is the first approach toward ensuring that your application is working as per expectations. And for years, testers have relied on manual before moving on to some other testing approach to validate the software quality. However, this process is quite tedious and requires great attention to detail to avoid issues. Challenges in testing, such as inaccuracy, time, and resources, are some of the big drivers for <a href="https://testsigma.com/automated-testing">automation testing</a>.



Consider all the factors involved in manual and think about the challenges to ensure you are getting the best of your testing efforts.



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<ts-linktext-value> Testing</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/guides/manual-testing/</ts-linkurl-value>
</ts-link-item>
<ts-link-item>
<ts-linktext-value>How to Write Test Cases for Manual Testing</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/guides/test-cases-for-manual-testing/</ts-linkurl-value>
</ts-link-item>
<ts-link-item>
<ts-linktext-value>Top Manual Testing Tools</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/tools/manual-testing-tools/</ts-linkurl-value>
</ts-link-item>
<ts-link-item>
<ts-linktext-value>Manual Testing Interview Questions and Answers</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/blog/manual-testing-interview-questions/</ts-linkurl-value>
</ts-link-item>
<ts-link-item>
<ts-linktext-value>Manual Testing vs Automation Testing</ts-linktext-value>
<ts-linkurl-value>https://testsigma.com/blog/manual-testing-vs-automation-testing-which-one-should-you-choose/</ts-linkurl-value>
</ts-link-item>
</customlinks>

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